Cooper did an excellent job of fixing everything that I needed completed below the sink with the condensate line and the plumbing trap. Everything was cleaned up, done in a timely fashion, and was very professional throughout the whole process!
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Wade said my water heater seemed to be in good condition. He took a picture and showed me how to read the info that showed it was made in 3/2015 (I moved in 4/2015). He said that insurance companies will not cover and house damage done by a water heater if it leaks and does damage. I called State Farm and they said that has never been true.
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We liked Justin and he did good work. We did fell that $400.00 for each item that he fixed was a bit strange. After doing some research we do believe that you are high on your pricing.
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Very professional, knowledgeable, and respectful. Great hire and loves his job!!
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Great job by Wade. He identified the problem and the issue was solved quickly. Always grateful to Comfort Experts to send out technicians at speed of light when a problem arises. FIVE STARS!
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Michael is very personable, thorough and knowledgeable in explaining the inspection he and his trainee performed on our two systems. He was very patient in answering my multiple questions because there was so much information for me to comprehend. His detailed explanation of the issues and level of knowledge shows that Michael cares very much about his job and the company he works for - Comfort Experts. Great job Michael!
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Jerred worked hard to find the issue with our A/C. I also appreciated his attention to detail in explaining the issue. He did a great job!
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Polite, courteous, knowledgeable and professional.
Response from Comfort Experts Inc.:
We're blushing! Thank you for the excellent 5-star review of our heating repair service. We're passionate about providing reliable and efficient furnace and heat pump repairs, and your feedback confirms we're on the right track. We appreciate your business and look forward to serving you again!
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I've never had any problems with the service from Comfort Experts. Techs are always well trained and listen to any concerns that I have. They complete the job quickly and effectively.
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During this visit I looked at both system in heating and cooling. I'm happy to report that both system in heat and cooling test in tolerance. Both system are now washed and filters are now cleaned. TD is 20° Heating TD 30° Both system are up to code.
Service eval Contactor no longer passing high voltage into condenser Replaced Reinsulated damaged low voltage wire inside furnace System cooling at exit
On this job I looked at the heating side of the system.im happy to report it tested in tolerance. The line temp is 100° above ambient. I did notice the supply grills in multiple areas are dirty and could use a level 1 cleaning
Service evaluation Downstairs Front office is not getting to Temp like the rest of the downstairs System delta and refrigerant are fine No detectable damage to the duct in the ceiling Went over options. Best guaranteed fix will be a mini split Homeowner will consider and get back to us with here decision
During this visit I looked at 2 system on both heating and cooling side. I'm happy to report the systems both test in tolerance. I change 2 caps size 45:5. Both system condensor are washed and clean and filter are clean as well. TD is 20° Subcool 10° Superheat 15° Insulation 30
Customer just wanted estimate for customer supplied water filter under sink installation
On arrival system running and cooling. Customer complained of a musty smell. Found return duct strap broken off and return duct allowing musty attic air into system. Resealed and strapped duct with customers permission.
Today we return for recommended work. On our previous visit the homeowner wanted the condensation drain hard piped in instead of the flexible pipe. We had to order a fitting, once it arrived we called the homeowner and set up the schedule to return. We ran the condensation drain, tested and everything was working well when we left. There are no leaks. Thank you for choosing comfort experts!
Came out on a complimentary visit to look at water heater. Water heater is 10yrs old and out of warranty. Explained that home owners insurance will not cover damage caused by 10yr and older water heaters. Customer stated that she did not believe water heater needed to be replaced
On arrival both systems were not running due to a drain line clog. Customer cleared his own drain line while I checked refridgerant on his downstairs system. Added a pound and a half of 410 a to the downstairs system with the customers permission bringing the superheat down from 24 to 3. Both systems running and cooling as I left.
Today we set up for a complimentary plumbing estimate. Up on arrival the trouble with her AC backing up p-trap in the upstairs bathroom. The fittings that were used previously had rusted out and the drain piece actually broke away. He would have to give a brass condensation tee, and rerun condensation line. He would also replace the supply lines and add quarter turn shut offs underneath as well. We have to order this part, we will contact the homeowners once the part arrives and schedule for the install. Thank you for choosing Comfort experts!
On this job I insulated 2 p traps. The system current make a 20° td.
Emailed estimate for multiple projects. Offered membership. Service fee waived with competitors estimate. Customer has a couple other estimates scheduled. Scan.
Today I showed up for an evaluation on a 13-year-old system that was not running upon arrival I found a blown capacitor busted contactor and high pressure switch tripped discussed options with the homeowner and he has chosen to sit down with a comfort advisor to discuss full replacement thank you for choosing comfort experts!
Performed evaluation Washed condensor and tightened connections Delta 14 Reccomended primary electrical control unit Reccomended dual run capacitor Reccomended soft start Reccomended Schrader valves high/low Reccomended refrigerant Reccomended condensor motor Homeowner has had previous issues with condensor motor - currently operational System install reccomendations - return/supply - duct cleaning - unit does not have 4 inch base - April Air kit - IAQ200 UV - unit is inside attic - attic does not have ladder - homeowner is aware one is needed - in order to install unit Ceiling will need to be cut through; due to limited space Comfort Advisor scheduled Thursday 07/31/25 9am-12pm