Alonso was very personable and professional. Took care of all the duties of the scheduled inspection. Pointed out all the good things on the inspection and only one issue and explained clearly what needed to be done to take care of the issue.
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He was very professional and eager to solve issue. He showed patience, perseverance, politeness. Jake took the extra effort to clean the area. I will definitely use this service again for future needs, they were fair in the estimate and overall pricing.
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Cooper did an excellent job of fixing everything that I needed completed below the sink with the condensate line and the plumbing trap. Everything was cleaned up, done in a timely fashion, and was very professional throughout the whole process!
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Wade said my water heater seemed to be in good condition. He took a picture and showed me how to read the info that showed it was made in 3/2015 (I moved in 4/2015). He said that insurance companies will not cover and house damage done by a water heater if it leaks and does damage. I called State Farm and they said that has never been true.
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We liked Justin and he did good work. We did fell that $400.00 for each item that he fixed was a bit strange. After doing some research we do believe that you are high on your pricing.
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Very professional, knowledgeable, and respectful. Great hire and loves his job!!
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Great job by Wade. He identified the problem and the issue was solved quickly. Always grateful to Comfort Experts to send out technicians at speed of light when a problem arises. FIVE STARS!
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Michael is very personable, thorough and knowledgeable in explaining the inspection he and his trainee performed on our two systems. He was very patient in answering my multiple questions because there was so much information for me to comprehend. His detailed explanation of the issues and level of knowledge shows that Michael cares very much about his job and the company he works for - Comfort Experts. Great job Michael!
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Jerred worked hard to find the issue with our A/C. I also appreciated his attention to detail in explaining the issue. He did a great job!
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For this job, I completed some rec work that was scheduled last Friday due to a duct not being attached because of a bad collar. Work was done and everything was left better than ever. Thank you for choosing Comfort Experts, have a great day!
For this job, I worked on a super tune-up on this gas furnace system. I went through all the mechanical and electrical parts of a system and checked for maximum efficiency. Filter was replaced and outside condenser was completely washed. Adding on, customer was informed about the duct not being attached to his tap in his supply, due to the tap being in bad conditions. I recommended the possible solutions to the customer and customer approved for job to be done Monday from 3:00 to 5:00 p.m. Thank you for choosing Comfort Experts, have a great day!
Today I replaced control board under warranty system is now back online and ready for work.
I discovered a bad furnace control board. I'm ordering OEM and pausing the call until parts come in.
For this job, we arrived for a evaluation on 2 gas furnace systems. Customer had a inspector and he mentioned a couple issues on his systems. Customer was informed about what were the possible solutions to her issues. - A level 1 repair would be charged to add armor flex to both of her units on the suction line to meet inspector requirements. -A level 3 repair would be charged to spray the pan with a specific sealant to protect the pan completely from future rust. Customer mentioned she will call the office if she decides to move forward with the job. Thank you for choosing Comfort Experts, have a great night!
Came to customer's house to do electrical inspection and ended up finding a bunch of post lights in front yard that are not working and ended up finding a switch that was controlling it but all of them are bad and need to be replaced with new one so quoted customer to provide that outdoor up lights and replace them all and also give them a quote to do it if he supplied them
Came to job to look at doing a panel change and also updating it to code and making sure house is protected and also gave quote for generator plug customer is very interested in this and will reach back out to usif he chooses to go with us
Low voltage missing from condenser Reset system and it turned on fine Tightened down all low voltage connections Sp waived service fee and system running fine at exit
Customer only wanted a coal replaced in a over 10 unit.
I have completed my search for the electrical problem and found that somewhere along the main neutral, it is either loose or disconnected as anything with a motor is shaking the electrical balance on the house, inside the panel connections are tight so most likely the problem is within the service side of their electricity, I did note that the meter it's self is very old so that's a really good first place to look
On this job I looked at both heating and cooling sides of the system. I'm happy to report that both sides test in tolerance. TD is 20. Subcool is 7 super heat is 16 Only concerned with fan motor heat and discoloration And inrush amps on compressor.
Came to house for doorbell wires messed up and wires were not messed up at all just that the doorbell is bad and needs to be replaced it works and rings without the doorbell but as soon as we put it on it just won't ring talk to customer about us replacing it for him but customer said he's going to do it himself
