He was very professional and eager to solve issue. He showed patience, perseverance, politeness. Jake took the extra effort to clean the area. I will definitely use this service again for future needs, they were fair in the estimate and overall pricing.
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Cooper did an excellent job of fixing everything that I needed completed below the sink with the condensate line and the plumbing trap. Everything was cleaned up, done in a timely fashion, and was very professional throughout the whole process!
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Wade said my water heater seemed to be in good condition. He took a picture and showed me how to read the info that showed it was made in 3/2015 (I moved in 4/2015). He said that insurance companies will not cover and house damage done by a water heater if it leaks and does damage. I called State Farm and they said that has never been true.
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We liked Justin and he did good work. We did fell that $400.00 for each item that he fixed was a bit strange. After doing some research we do believe that you are high on your pricing.
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Very professional, knowledgeable, and respectful. Great hire and loves his job!!
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Great job by Wade. He identified the problem and the issue was solved quickly. Always grateful to Comfort Experts to send out technicians at speed of light when a problem arises. FIVE STARS!
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Michael is very personable, thorough and knowledgeable in explaining the inspection he and his trainee performed on our two systems. He was very patient in answering my multiple questions because there was so much information for me to comprehend. His detailed explanation of the issues and level of knowledge shows that Michael cares very much about his job and the company he works for - Comfort Experts. Great job Michael!
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Jerred worked hard to find the issue with our A/C. I also appreciated his attention to detail in explaining the issue. He did a great job!
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Polite, courteous, knowledgeable and professional.
Response from Comfort Experts Inc.:
We're blushing! Thank you for the excellent 5-star review of our heating repair service. We're passionate about providing reliable and efficient furnace and heat pump repairs, and your feedback confirms we're on the right track. We appreciate your business and look forward to serving you again!
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Low voltage missing from condenser Reset system and it turned on fine Tightened down all low voltage connections Sp waived service fee and system running fine at exit
Customer only wanted a coal replaced in a over 10 unit.
I have completed my search for the electrical problem and found that somewhere along the main neutral, it is either loose or disconnected as anything with a motor is shaking the electrical balance on the house, inside the panel connections are tight so most likely the problem is within the service side of their electricity, I did note that the meter it's self is very old so that's a really good first place to look
On this job I looked at both heating and cooling sides of the system. I'm happy to report that both sides test in tolerance. TD is 20. Subcool is 7 super heat is 16 Only concerned with fan motor heat and discoloration And inrush amps on compressor.
Came to house for doorbell wires messed up and wires were not messed up at all just that the doorbell is bad and needs to be replaced it works and rings without the doorbell but as soon as we put it on it just won't ring talk to customer about us replacing it for him but customer said he's going to do it himself
During this visit I looked at both system in heating and cooling. I'm happy to report that both system in heat and cooling test in tolerance. Both system are now washed and filters are now cleaned. TD is 20° Heating TD 30° Both system are up to code.
Service eval Contactor no longer passing high voltage into condenser Replaced Reinsulated damaged low voltage wire inside furnace System cooling at exit
On this job I looked at the heating side of the system.im happy to report it tested in tolerance. The line temp is 100° above ambient. I did notice the supply grills in multiple areas are dirty and could use a level 1 cleaning
Service evaluation Downstairs Front office is not getting to Temp like the rest of the downstairs System delta and refrigerant are fine No detectable damage to the duct in the ceiling Went over options. Best guaranteed fix will be a mini split Homeowner will consider and get back to us with here decision
During this visit I looked at 2 system on both heating and cooling side. I'm happy to report the systems both test in tolerance. I change 2 caps size 45:5. Both system condensor are washed and clean and filter are clean as well. TD is 20° Subcool 10° Superheat 15° Insulation 30
Customer just wanted estimate for customer supplied water filter under sink installation
On arrival system running and cooling. Customer complained of a musty smell. Found return duct strap broken off and return duct allowing musty attic air into system. Resealed and strapped duct with customers permission.
Today we return for recommended work. On our previous visit the homeowner wanted the condensation drain hard piped in instead of the flexible pipe. We had to order a fitting, once it arrived we called the homeowner and set up the schedule to return. We ran the condensation drain, tested and everything was working well when we left. There are no leaks. Thank you for choosing comfort experts!
Came out on a complimentary visit to look at water heater. Water heater is 10yrs old and out of warranty. Explained that home owners insurance will not cover damage caused by 10yr and older water heaters. Customer stated that she did not believe water heater needed to be replaced
On arrival both systems were not running due to a drain line clog. Customer cleared his own drain line while I checked refridgerant on his downstairs system. Added a pound and a half of 410 a to the downstairs system with the customers permission bringing the superheat down from 24 to 3. Both systems running and cooling as I left.