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Derek was very personable and polite. He did an excellent job of explaining the issues and going over the remediation.
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Blake was very enjoyable to work with and displayed knowledgeable expertise in diagnosing our system. I appreciated his explanations and how he presented various options. Blake is an asset to Comfort Experts!
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Love Tyler! He did a great job with the lamp replacement , very happy with it. He is super nice, and very kind. We would definitely want to have him again as our technician!!
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Very professional. Quality service from beginning to end. Thank you.
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I called about my A/C blowing warm air and the young lady I spoke to was very helpful. She made arrangements for a technician to come to home. Diego arrived the same day and checked my unit and within 30 minutes he made the repair! He was very courteous and thorough! I appreciate everyone at Comfort Experts!!! God Bless
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Prompt service that delivers. Great job by the technicians Mike and Dennis!
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Not only does Comfort Experts handle my air conditioning needs, but Mark has also been a HUGE help with the plumbing and electrical issues at my house! He answers all my questions and on the rare occasion he has to do further research before answering, he is honest and tells me why he doesn't have an answer at the moment. Thanks for keeping it real Mark... I greatly appreciate you!
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Arrived for STU All components were working and in tolerance Recommend refurbishing machine, IAQ 200, dual cap, compressor saver, refrigerant and membership. Customer wanted to just bandaid the machine due to moving in a year. Installed IAQ 200, dual cap, compressor saver and signed up for membership. System running before I left. Have to schedule to do refrigerant. Customer stated Tuesday would work for him. I told him I would leave a note and that the office will call to set up. 04/23/24
We change all 3 filter cleaned condensor coil. Ssytem is ready for cooling. The heating side is in tolerance one furnace is much older then the other. The systems could benifit from hard start kits and uv systems.
This system has a bad condensor fan motor. Today I replaced it under warrenty. System is back online and cooling.
Downstairs unit has a major leak in the compressor. System is currently holding 20psi and is still leaking out.gas furnace with straight cool condenser Installed in 2012. Comfort advisor is scheduled to speak with customer on April 15th at 5 o’clock. Upstairs system is a Trane straight cool condenser and evaporator coil installed in 2016 with a Rheem gas furnace installed in 2001. All electrical connections are tight with no corrosion. PSC blower motor and capacitor are acceptable. Refrigerant levels are in range. Compressor and condenser fan motor are acceptable.
Arrived for service eval Low voltage wires broken to both systems Wrapped both in conduit and reran to both condensers Downstairs functioning fine Replaced downstairs dual run cap Upstairs system does not keep up Fan wire rubber or and arcs to capacitor Left system off at Breaker box Advised homeowner not to run it Comfort Advisor 4/1 for upstairs system
Upon arrival showed customer that both of his compressors were over amping and a hard start kit would help reduce those amps and help the wear and tear on the compressor Customer wanted to think it over before hand and call us back out if he decided to move forward with the purchase Left customers house with system operating properly Free 2nd opinion
Arrived for AHCx 2. Tested all components on the indoor and outdoor units. All measured within manufacturers specifications except the upstairs capacitor was out9f tolerance by about 5%. I recommended replacing the capacitor, and adding hard start kits for both units. Additionally I recommend Aprilaire upgrade kits and a UV system for at least the downstairs furnace. The upstairs P-trap was not installed properly, with the angle being up instead of slightly down to allow proper drain flow.
Checked systems wire connections and refrigerent levels all currently seem good all checked delta t in heating - 26 degrees and took customer through the function of the thermostat remote
Tested all components all measured within ratings and specs for downstairs. Upstairs was pulling high amps on both compressor and fan. Refrigerant level is normal on downstairs looks a little low on upstairs. Washed and cleaned both condensers. Filters were recently changed. Neither unit have drain switches also neither drain line is built within code recommend installing switches on both and get up to code. Due to the recent installation of their generator I recommend changing both outdoor units for better efficiency and less pull on main panel. Customer replaced both indoor furnaces earlier this year. Upstairs system is running on r22 does however have a indoor coil compatible with 410a. Set comfort advisor visit for Wednesday 3-5pm. Scheduling follow up for Thursday.
