Not happy about having to get a new unit but Garrett made me feel better about why need one
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Performed plumbing tuneup everything working properly at this time
Performed super tune up Washed condensor and tightened connections Delta 20 All cooling and heating components are in tolerance Replaced filter Reccomended duct cleaning Reccomended IAQ200 Full UV Reccomended blower clean - biogrowth System left on cool at exit
On this job I discovered the system has a bad blower motor. I'm ordering a new one. We've already discussed system replacement and they are sure they don't want to at this point.
On arrival downstairs system drain line mostly clogged. Both systems had large quantities of biological growth on the evaporator coil and supply plenum. Recommended iaq 200 for both systems to address this. Found both systems at a 30 degree superheat when the target is 5. Recommended speaking with a comfort advisor about replacement before pursuing repairs due to age and condition of systems.
Returned and installed trimed uv bulb. System operating on departure.
Filter was clean slower had a little dust on it inducer motor within range. All safeties are working condenser outside was a little dirty. I cleaned it. Capacitor was in the range. System is over amping recommended a soft start
On arrival system running and heating as intended. Indoor unit clean and passed all testing. Uv bulb needed to be changed. Recommended uv bulb and drain treatment strip. Washed outdoor unit, it passed all electrical testing, too cold for refridgerant testing. Pausing call, please order tri med uv bulb.
The panel looks good I tightened up some connections but everything was in order the plugs were working and gfcis are present
Autumn talked to customer Customer figured it out
Arrived to set schedule for customer
11/23/24 TS- had me look over work done by milestone. Only questionable work is the drain under the sink. In order to be plumbed right you would have to cut into the drawer floor
Came to customers house to quote fixing disposal not having power and fixed the issue
For this super tune-up I inspected the upstairs and downstairs furnace and condensers. for the most part the equipment was in good working order, however the upstairs fan motor was overamping and the compressor was pulling over the LRA. I discussed with the homeowner what I found and my recommendations however at this time she elected to just add a hard start kit for the upstairs compressor for now. I told her that the longer the fan motor is overamping the more likely it is to fail.
