Danny Barack did a complete check up of our AC and furnace units to make sure it would withstand this summers brutal heat. He cleaned the AC unit and pointed out the capacitor reaching its last days. Overall he answered all questions and explained new items in stock to make your AC run more efficient. Did great job.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Scheduled quickly. Arrived promptly worked quickly and efficiently. Was polite and personable.
Overall Experience
Quality
Price
Convenience
Troubleshooter‘s name was Jake, it was very friendly knowledgeable and new what he’s doing. Not only identified the problem but also helped us with another issue. Completely satisfied!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
I had to suffer in the heat with no AC for 17 days, cooking all my meals out on the grill even when it’s raining to not increase the temperature in the house from cooking in the oven or on the stove top. I have been a customer for 20 years and I feel that I was not taken care of and they should’ve provided a temporary window AC while waiting for the compressor part to arrive. Our technician, Mike did a great job installing the compressor when it arrived and none of this is his fault.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Although I didn’t get the original plumber that was supposed to come, the quality of service provided was still excellent albeit a bit off schedule.
Overall Experience
Quality
Price
Convenience
The whole team was very helpful. They answered every question. They did an excellent job.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
I really don’t do many surveys, but I must say the service and professionalism that I get is remarkable!
Overall Experience
Quality
Price
Convenience
Garrett and Danny came out and provided a 2nd opinion on our unit we thought was dead. Explained everything they were doing and got it up and running.
Overall Experience
Quality
Price
Convenience
Toby was very informative and answers all our questions. I would 100% use and get other systems in the future.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
for this job I did a cooling tuneup. everything was to code on the indoor unit. Delta looked fine. At the outdoor unit pressure and temperature on refrigerant was good. Capacitor was in tolerance. In rush was about 20amps higher than suggested LRA. Recommended a hard start or soft start kit. Homeowner declined cleaned out the condenser and unit was running when I left.
Today we returned for recwork of replacing the existing x13 motor with a universal however it turns out the universal was actually not compatible we discussed options with the homeowner to go OEM or if she would like to reconsider the replacement option presented by the Comfort advisor we are going to pause this call so that she can talk with her sons and make a decision then call us back
For this job I performed a evaluation. The secondary drain line was dripping on the side of the home consistently per owner. Homeowner was not sure how long it had been going on but stated that the house was under contract and it was a issue that needed to be addressed. The primary drain line was clogged, I unclogged it and tested it with a gallon and a half of water. Homeowner addressed a few other issues while I was at the job site. Homeowner stated that the condenser fan was making a loud noise when on, that the condenser coil was dirty, and that the flood safety switch did not activate even though there was water in the emergency drain pan. I cleaned the condenser coil, fixed the noise on the condenser fan, and showed the homeowner that the flood safety did work however the water levels had not gotten high enough to activate it. I provided video and picture proof of all work done. Homeowner mentioned he was told that the system was not cooling efficiently. Once the condenser coil w
For this evaluation, Customer was stating that there was a noise coming from The ceiling, At first I thought it was Something in the duct, Ran my inspection Camera and didn't find anything I also climbed into the attic And didn't find anything I then noticed that the boiler is next to the ac Went back into the attic, Check that there was a vent stack in the roof, perforating through. It is located next to supply plenum in attic Plumber will need to seal it. ****Referred plumber, need to schedule for this Thursday 6/26 @6 PM****
Came to job and added a outlet in garage next to panel
Came to job to look at generator switch not working and everything did work once I got there no issues but did swap one breaker for customer so it can be on generator switch and gave quote to swap out water heater with AC also on generator switch
Comfort advisor scheduled to come out today within an hour and a half Txv replaced was able to uncover major leak in evap coil Unloaded 5 pounds of refrigerant and it did not hold
Quoted a level 2 36k heat pump closet upflow for $13,000 Customer decided to move forward with repairs due to her age and the cost of replacement
Today I showed up for an evaluation on an 11 year old heat pump system with a failed x13 blower motor discussed options with the homeowner and she chose to sit down with a comfort advisor and discuss full replacement this appointment is scheduled for today 12:00 noon to 3:00 p.m. bracket thank you for choosing comfort experts!
6/21/25 Need to return on Tuesday first call the fan is 81 lb and needs a proper box to be supported
Found low voltage wire loose fixed wire unit now working properly
Performed evaluation Upon arrival outdoor system was not operational Indoor unit was operational Replaced Dual run capacitor - 0MFD Homeowner added home and budget protection plan Washed condensor coil System operational 19 Delta System left on cool at exit
For this evaluation I diagnosed it as a bad capacitor I was getting no m f d ratings On my meter Replaced it and it worked just fine I highly recommend a soft start kit And a new contactor when ready Also didn't find a float switch in Furnace, For safety reasons I I highly recommend it to be Installed as soon as possible
Returned and ran both primary drain lines to wet stack. Systems cooling as I left.
Customer wanted estimate for a electric tankless said he will start saving was just curious on price