Jake was friendly, efficient, and helpful. My fuse box had 4 bad breakers. He explained it was a fault with the box itself, and covered by warranty. He gave me all the detailed information for getting free replacement breakers, and will come back out to replace them all once they arrive. I had a breaker go out previously, and fixed by another electrician. They never mentioned the warranty coverage, and I paid more for that one breaker replacement than all 4 will cost thanks to Jake’s honesty, and integrity. How often do you truly see someone go above and beyond like that?
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Jake,was Awesome, he explained everything in detail and show me what needs to be done In the near future I WILL be contact for service
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Quick diagnosis of issues, and completed follow up work in a timely manner.
Overall Experience
Quality
Price
Convenience
Great customer service. Knowledgeable about his job. Great suggestion for updating this old home with issues.
Overall Experience
Quality
Price
Convenience
As always, Mike was awesome!!! Very friendly and helpful!!!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Mike and Alonso gave us great service with our yearly maintance on our HAVAC unit.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Adam was chill. Which actually relieved the stress I was feeling. We had a slab leak which Adam diagnosed immediately, he also walked our property and came up with a game plan. He also shared his experience with this type of plumbing issue and what we might expect from our insurance provider. Really cool person. Thanks again Adam.
Overall Experience
Quality
Price
Convenience
Daniel was really cool. We had an issue with what turned out to be a slab leak. But the leaking water tripped the flood sensor on the A/C unit. He diagnosed this and then helped us get in touch with a plumber which helped get things care for in a timely manner!??
Overall Experience
Quality
Price
Convenience
Daniel did a great job for us! Was friendly! Identified the problem quickly and successfully fixed! Highly recommend!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
We have a very tricky three story house with a single unit but different thermostat S on each floor. We have had multiple HVAC companies and Technicians “fix” the problem for some pretty hefty invoices. Michael came out today and after over a year of challenges was able to diagnose and properly repair our Air Conditioner.great Job! Ask for Michael!
Overall Experience
Quality
Price
Convenience
Came to job to swap out customer provided breakers that came in the mail and everything is working and should not have the issue of tripping again
For the job, I worked on a super tune-up on this heat pump system. I went through all the mechanical and electrical part of the system, unchecked for maximum efficiency. When going through the system, I noticed the compressor over amping, this was notified to the customer and I recommended her to add something to help her compressor out, customer said that she will talk to her husband and think about it. Other than that her system was washed and was left running and in great condition. Thank you for choosing Comfort Experts, have a great day!
Today I removed some gas from the system because it was over charged system back online
For this job I performed a super tune-up. I mentioned that the primary electrical control unit had burnt weldings on it and were showing signs of a potential future failure. I recommended having it replaced and I also recommended a duct cleaning due to lack of duct cleanings in history. Homeowner stated that they are currently paying off a $12,000 plumber visit that they had and did not commit to having any work done at the moment. I left the estimates as open estimates for homeowner to have as a reference. All the components within the unit were running within normal spec limits. Thank you for choosing Comfort experts, have a great day!
Homeowner reported loud noise from the indoor unit. On inspection, found an out-of-tolerance blower fan (indoor) run capacitor and a weak/low compressor (outdoor) run capacitor. Replaced both capacitors with properly rated new parts and test-ran the system. Result: system starts and runs normally; operation sounds normal; no additional issues noted at this time.
For this job I performed a super tune up. I noted a over amping fan moving signs of overheating and a failing txv due to high superheat and normal subcool after 15 min of run time. Homeowner has a sibling who has a HVAC company. They stated they will tell there sibling to make the reccomended repairs.
Today i replaced inducer motor blower control and added easy start to outside system as well as a pressure switch
Name two job two look at breaker issue and ended up being that the line side feeder wire was totally fried from a solar tap probably from there being aluminum wire so talk to customer about upgrading panels to give them more spaces for anything to add and to get it off of hot taps onto a breaker but customer did not want that and only wanted to fix the wire and get the house back and running explain everything to them and talked about the pipe coming up into the meter base Boeing out way too far but that is a power company issue and that is something that they will call them about but did talk to them and quote them to do a total redo on their service but just wanted to fix the issue so did it and everything is working again
On this job the inducer motor make a terrible sound. I'm ordering a new OEM inducer motor and pressure switch..I'm also adding an easy start to the new outside condensor he's got. Will also be ordering a new OEM furnace control board.
For this job, I worked on a super tune-up on this heat pump system. I went through all the mechanical and electrical parts of the system and checked for maximum efficiency. As I was talking to the customer, he mentioned he was interested in a compressor saver, I presented the compressor saver and customer approved. Compressor saver was added to the system, and tests were shown to the customer. Thank you for choosing Comfort Experts, have a great day!
Informed customer on breaker situation and that she could order the breakers for free and call us back and we could come back to swap it out so quoted customer to do that and customer will call back as soon as breakers come in
On this job I looked at a 30 year old rudd system. System has many concerns and she's just not in a position to have anything done. Inside unit walls are extremely dirty and weak blower is sucking them in. The system has a weak blower cap. The system makes a loud humming noise coming from the inside unit. Out side unit is a r22 system slightly low on r22
Completed tune-ups on both systems. Indoor unit: UV light is out of tolerance—recommend bulb replacement to maintain IAQ. Outdoor unit: high inrush current on compressor start; reviewed hard/soft-start options. Homeowner plans to consider a soft-start install next month due to its benefits.
During the heating tune-up iPhone to main issue first there was a dust buildup on the planet which would recommend giving up for better air quality and efficiency second there was no float switch or drink switch on the drain line which is important for safety to prevent overflow issues explaining the importance of adding one to the homeowner and while they are not ready to proceed right now, they understand why it's recommended. Thank you for choosing comfort expert, have a great day!
