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Adam and Anthony, come in and did the repair in no time at all. Showed up and showed out, love it. They are truly a blessing. I would recommend Comfort Experts to anyone. Thank you both.
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Adam, provided excellent customer service. He explained what the issue was with the leak underneath the kitchen sink and went over and above, by providing a restoration company to come and look at the additional issues that he saw. I greatly appreciate all his expertise in this field.
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Nathaniel was knowledgeable the home surge protection and did a great job installing and explaining its operation.
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Jake was great! He answered all our questions and gave us a quote. Everything was simple and he cleaned up after himself. Could not have ask for a better service call. Thanks Jake!
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Jake was great! He answered all our questions and gave us a quote. Everything was simple and he cleaned up after himself. Could not have ask for a better service call. Thanks Jake!
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Just had a quick check up on our heating system, got the usual list of things to look after since it’s getting up in age. The overall service was quick and straightforward.
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Garrett did a very thorough job He didn't miss one item that needed a inspection
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System was had a little bit dust on the blower inducer motor amperage was within tolerance rise and fall of the furnace was within range filters were clean and all safeties were working. The condenser outside. Capacitor was with intolerance.customer was talking about biological growth in the ducts I recommend a duct cleaning and ieq 200 customers financing the duct cleaning and wants it done on the 22nd
The system when I arrived was going through the order of operations of a furnace but it was stopping after the gas came on. On further inspection the flame sensor was working intermittently and was very dirty so I changed it out for a new one system now heating
For this evaluation the customers heat pump was not going into defrost mode like it should and the condenser was covered in a thick layer of ice. I put the defrost control board into test mode and with the system calling for heat this still would not work and the condenser would not go into defrost mode. The customers are under parts and labor warranty so I went ahead and swapped out that defrost control board with a new one and wired it up and tested it before leaving and verified it's functionality.
Today I showed up for an evaluation on a 7-year-old heat pump unit that was only operating an emergency heat upon my arrival the unit was flat on refrigerant reading zero PSI added a little refrigerant so I could leak check the outdoor unit the previous repair to the condenser coil is holding just fine found no leaks on the outdoor unit so I went to look at the evaporator coil and found the leak there we are ordering an evaporator coil under warranty as soon as we get it we will call the customer back to schedule replacement unit is operating with emergency heat at the moment and satisfying the thermostat
Freeze on a 2016 Bryant heat pump forced defrost and system would not go through defrost cycle need to replace defrost control board and defrost system for further testing. Customer wants to thaw system and try to get through the rest of winter.
Was complaining that the heat pump nvr stop working. He feared something was wrong with it. The system goes into deforestation as it should and produces heat. The system also has auxiliary heat he now knows how to use it.
Super tune up in freezing out door temperatures on 2008 Goodman heat pump checked all componenets and operation of equipment filter is APRIL AIR 201 a leak was documented in 2024 system is heating to within 10 degrees of ambient at this time.
Noise concern on 2017 trane heat pump no noise observed on arrival customer stated the noise stopped yesterday, and that the out door heat pump was vibrating and making a loud noise. Observed no heat pump rain gutter above either unit and that some ice had formed on the out door fan blade causing the blade to be out of balance and the equipment to vibrate. Installed two Heat pump gutters.
Verified 120v power to disposal was working properly. Disposal was seized up causing breaker to trip. Loosened disposal manually and informed landlord to replace disposal. But power to disposal was inspected and working well.
On arrival furnace was running and heating. Thermostat randomly stopped sending a call to heat so I replaced it under warranty. System heating as I left.
Today I showed up for a warranty membership heating tune-up on a heat pump however after I got done with the introductions and thermostat questions the homeowner informed me that he needed to leave 15 minutes later for an appointment so we will have to reschedule he said Tuesday the 14th works best for him late morning and Beyond I am pausing this job for a return visit please confirm scheduling with homeowner
