Professional customer service. Very attentive and caring approach to our service request.
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Efficient and pleasant service technician. Thanks for checking the plumbing and making suggestions for future projects.
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Mike came and eased our anxiety with past issues with a quick inspection and calm demeanor. He and his company are fantastic
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Outstanding service visit !! Very professional and knowledgeable technician.
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This the second time Technician Colby has conducted a checkup on our hvac system. He is a pleasant and thorough young man.
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Upon arrival condenser fan motor failure Swapped motor and capacitor, system is on and running Refrigerant acceptable Explained to cust that the compressor is not operating efficiently anymore, overloaded when the fan motor went out
Arrived for rec work Installed IAQ1000 Pulled and cleaned Blower Treated coil Added pan strip System cooling at exit
Electrical evaluation. Everything checks out good.
Tankless water heater installation for a residential customer. The tanked water heater was removed and the new tankless water heater was installed. The new Rheem system will help conserve energy in their home. The customer is pleased with the new system.
Arrived for service Eval Replaced Dual run cap under membership warranty Motors and refrigerant are fine Installed UV system and will return to install electrostatic filter when it's available and clean system at that time
Tech Cody arrived to customer's home and met the homeowner. Indoor unit was running but not cooling. I diagnosed a failed auxiliary motor starter at the outdoor unit, and I also found out that the UV bulb in the indoor unit was in need of replacement. The filter was extremely dirty and in dire need of replacement. I shared my findings with the homeowner and expressed how not changing the filter routinely could cause issues like this to happen. I replaced both parts and the system began to cool, however I was unable to take accurate refrigerant readings without first replacing the filter. System was cooling when I left.
Performed plumbing inspection on home found a couple items need to be addressed. Wrote estimate for customer he said he will call and schedule.
On this job I found cap and contactor in tolerance. The condensor was dirty but now clean. The system has a new filter and drain lines are clear. The system could greatly benefit from a level 1 duct cleaning. I would also and an easy start system to
55/5 cap was bad system currently has a hard strat kit I recommend a soft start. System is back online and cooling.
Arrive for AHC Furnace Blower motor is overheating and failing. Needs to be replaced before complete failure or system will likely cause water damage when the coil freezes solid No water safeties currently System is very dusty and should be cleaned Filtration upgrade to prevent bypass air Highly recommended Hard start kit on the outdoor unit to extend lifespan of the compressor Homeowner will discuss with her husband and get back to us
Tech Cody and Mark arrived to customer's home and met the homeowner. System was not cooling upon arrival and the homeowner mentioned they had a power outage recently. We diagnosed a failed auxiliary motor starter potentially caused by the outage. We shared our findings with the homeowners and explained to them the benefits of a house panel surge protection, and compressor saver. They wantednto do the complete home solution, we installed the house panel surge protection and verified installation, installed compressor saver, and replaced the auxiliary motor starter. System was cooling when we left.
Arrived to no cool. Customer states that house is not maintaining temperature. Found unit to be low on charge and outdoor coil was very dirty. Cleaned off outdoor coil and recharged system with 14oz of r410a. Performed leak search and found the Schrader valves to be leaking. Replaced valves under P&L warranty. Recall on previous technician for not checking the charge after they performed repairs.
Performed inspection and rebuilt 2 toilets in home and also replaced garbage disposer. Tested after repairs were made everything working properly.
Tech Cody arrived to customer's home and met the homeowner. When I arrived the outdoor unit was not coming on, I diagnosed a failed auxiliary motor starter and a failed compressor saver. I replaced them both under warranty P&L. System was cooling when I left.