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Michael Martinez was professional, thorough and explained everything extremely well all along the way. Would highly recommend. His trainee Daniel A. was just as great.
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Colby has been consistent, knowledgeable, and kind. Look forward to working with him in the future.
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Jonathan found the problem and fixed it quickly. I appreciate the speedy service, especially as temperatures are dropping and the furnace doesn't work.
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Michael was willing to spend time providing explanations and answer questions. He was very helpful and clearly eager to make his customer comfortable about trusting him. Smart business move!
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He is true technically knows his job well, He has done a good job , I wish him keep the good work go , Excellent
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Colby was fantastic. Extremely well versed on my home’s equipment and solved the issue in under 30 minutes.
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Couldn’t have asked for more! Colby made me feel confident from the start with the appearance of competence that he conveyed. He was courteous, friendly, helpful, and most of all, able to quickly evaluate, diagnose and fix my a/c.
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Garrett was very knowledgeable and helpful resolving my issues.
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Blake was very professional and always explains the things to help extend life of our unit.
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Mike came to perform semi-annual service on our units. He noticed that dust was getting past the filter and recommended an improved filter compartment and filter. Now our air and ducts are cleaner.
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Jose and team were excellent installing our new AC system. They were prompt, detailed in explaining the process and extremely nice through the day.
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Michael was professional, thorough and very nice to work worth. He went through both of our systems well and got everything ship shape.
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Install Goodman 42k heat pump upflow use current filtration includes code kit
Arrived and found system running and not cooling. System out of refridgerant due to a large audible leak in evaporator coil. Gave quote for repair and recommended speaking with a comfort advisor about replacement before deciding due to cost of repairs and age or equipment. Visit is scheduled for 12-3 tomorrow.
Today we showed up for a complimentary plumbing inspection, due to homeowner selling the house. We walked through the house and inspected everything. We brought the recommendations to the homeowner, she needed time to think about it. We left her with an estimate for everything. Thank you for choosing comfort experts!
Returned and installed fan motor, system cooling as I left with no issues.
On arrival systems running and cooling as intended with 8+ degree subcools. Drain lines flowed when flushed. Indoor units dirty and dusty. Outdoor units passed all electrical testing. Systems cooling as I left.
On arrival system off. Customer stated system was popping fuse. Ohm tested contactor, it should read 10-20. It read 1.2 and was popping the fuse. Once contactor was replaced system cooled as intended.
Upon arrival system was off Found primary drain line clogged Performed clear and system is operational with 19 Delta Tested system and watched water levels with camera when testing home line - closet unit Did not see water levels rise at the time when pouring additional water Reccomended plumber for repetitive concern Filter has medium-high build up - homeowner will order and replace filter
On arrival all three systems running and cooling producing adequate deltas. All drain lines flowed when flushed. All 3 I door units clean, both upstairs attic uv bulbs not on at time of visit. All three outdoor units in good condition, replaced one 45/5 capicator reading 40. All three systems cooling as I left.
On arrival systems running and cooling as intended. Indoor units producing adequate deltas. No water safety's on either upstairs system. Customer declined drain switch recommendation. Recommended April aire filter upgrades due to current poor filter fit. Outdoor units had one capicator out of tolerance, two buzzing and pitted primary electrical controls and two compressors overamping on start up. Customer declined all recommendations. Systems confirmed cooling as I left.
On arrival system running and cooling producing 17 degrees cooling. Indoor unit clean and drain lines flowed when flushed. Outdoor unit passed all electrical testing. Condenser fan motor showed signs of heat stress and clanked loudly when turned off. System cooling as I left.
05/12/25 level one duct cleaning is complete
Customer wanted us to inspect water heaters in attic. Water heaters replaced in 2019 customer is selling home. Water heaters look to be in good shape no concerned on units at this time.
We have completed the inspection his GFCIs are good all are functional and his panels look great I'm he does need a surge protector but as he is about to sell the house the investment isnt something he's interested in
