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Garrett Made another trip to our home after the HVAC stopped working for the third time in less than a year. Garrett researched and discovered that the wrong capacitor was installed last year. He replaced the capacitor and the AC is working fine. Great work by Garrett to dig until he discovered the root cause of the repeated outages.
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Jake came to our home after a capacitor failed in less than a year. He checked the circuits and said all was well, but a whole-home surge protector could save all our devices. He didn't have one suitable and had to order it. Jake came back and quickly installed the surge protector without turning the electricity off. I appreciate that because I work from home. I appreciate Jake pointing out that current building code requires all new homes have whole-house surge protectors. We've had UPS backups destroyed by spikes in voltage.
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AC capacitor went out -- again. Capacitor was replaced and electrician called to check electrical and determine reason capacitor didn't last 1 year. Electrician checked circuits, praised state of electrical box, and recommended whole-house surge protector which will be ordered and installed next week. Both technicians explained findings and got AC working quickly on extremely hot day.
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Michael Martinez was professional, thorough and explained everything extremely well all along the way. Would highly recommend. His trainee Daniel A. was just as great.
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Colby has been consistent, knowledgeable, and kind. Look forward to working with him in the future.
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Jonathan found the problem and fixed it quickly. I appreciate the speedy service, especially as temperatures are dropping and the furnace doesn't work.
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Michael was willing to spend time providing explanations and answer questions. He was very helpful and clearly eager to make his customer comfortable about trusting him. Smart business move!
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He is true technically knows his job well, He has done a good job , I wish him keep the good work go , Excellent
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Colby was fantastic. Extremely well versed on my home’s equipment and solved the issue in under 30 minutes.
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Couldn’t have asked for more! Colby made me feel confident from the start with the appearance of competence that he conveyed. He was courteous, friendly, helpful, and most of all, able to quickly evaluate, diagnose and fix my a/c.
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Came to house for electrical inspection and ended up talking to customer and giving customer three quotes one to repair riser and bring up to code if riser ends up getting more damage and bending the riser anymore and also talked about adding surge protection and also customer was wanting to add a plug under sink from existing wire to power cooktop
Came to house for customer having issue with not being able to run two blow dryers in opposite bathrooms of house came here and explained and saw that she had all three bathrooms on one circuit and was just overloading circuit with two blow dryers and whatever else is plugged but explain to customer we could come off of circuit next to it and feed bathroom plug off of that one so she doesn't keep having that circuit trip or have to run a brand new circuit all the way over to the back
Installed uv light in supply plenum Sprayed germicidal mist in all returns Sealed boots to Sheetrock
IAQ estimate All supply vents need to be resealed to prevent growth and moisture from affecting the dry wall ceiling UV system needs to be installed to eliminate airflow contaminants from the tenants conditioned space and sanitize contaminated supply premium Ductwork should be sanitized and cleaned for maximum efficacy Install crew tomorrow to reseal supply vents, apply anti microbial mist, and install IAQ200 Scheduled with Joe
During this visit she was concerned about the vent in her room rattling. After investigation I discovered it was a combo of hard start rattling line set and weak vent.
I have completed my electrical tune up and found that the electrical system is good it's a little full in terms of space but everything is in order and there is one plug upstairs that needs to be replaced but she would like her handyman to do it
9/15/25 Came to look at electrical equipment that had been pulled down from tree and will be back tomorrow morning to replace riser to be ready for inspection as soon as they are able to come out and inspect it
Wrote multiple options for homeowner on replacement of water heaters. Customer still has a other company’s coming to quote will follow up this week.
for this job, I did an evaluation. When I arrived, indoor was running, but outdoor was not. at the outdoor capacitor was reading .4 MFD. Replaced capacitor under PnL warranty. System was cooling and running when I left.
All three systems are producing a 20 degree delta Washed Condenser coils Fan capacitor is out of tolerance on trane system next to fence Only system without a Soft Start, customer stated that Trane came out to replace compressor and that there was one previously He said he is going to call Trane and ask what happened to it. There is dust and debris in the air handler in the hallway Thank you for choosing Comfort Experts, have a great day
For this job I performed a drain clear from under the sink Upon disassembling the sink pipes I found corrosion in the main sewage line to the home This was likely the main reason why the ac system drain line was backing up I cleared it and also assembled a new connection for under the sink Will need to come back to paint under the sink, I accidentally spilled primer Homeowner is aware that I made the mistake, They are o k with me coming back to paint ***Adam arrived while I was still at the call to fix problem with sink****
Came to job for stuff not working and found breaker tripped and also replaced 2 plugs with new ones that were old
8-14-25 Hard wired indoor unit. Took pic of outdoor data tag.
Main sewage line where condensate line drains into Is backed up Plumber is scheduled to come out tonight No wet switch installed, recommend one Customers home entire plumbing system is off, she would like to have two toilets in her restrooms to be sealed/fixed from spilling every time she flushes Thank you for choosing Comfort Experts, have a cool summer
8/8/25 Arrived onsite customer had a drain I. Hallway backing up needing to be addressed. Ran auger and cleared drain everything draining properly now. Need to return next Wednesday to run camera in the Am