He was very professional. Completely confident.
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I called next day requesting receipt. Received apology, & promise to send it. 2days No receipt. ????
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Free hot water tank clean. Unable to complete no water draining.
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Matt seamed very knowledgeable and explained what he was doing. Also noticed the unit at an angle and advised that the slab needed rebalanced.
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Long week & decided not to try to wait for the repair part &!they were able to install a new unit the next day!
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Zak was very knowledgeable and experienced. He did our tune up in a decent amount of time as well as fixed our digital thermostat that’s been having issues.
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Customer said that they believed the UV light was causing a smell within the home like burning or ozone and that it could be harmful to them. After inspection no evidence suggest that there is any electrical burning. Co levels are within stable ranges. I did notice the smell however could not find a source. I have shut off the uv system for the time being. I recommend upgrading the air filter to Aprilaire and a duct cleaning as they could absolutely benefit from both. Changed filter while I was here.
Tech Cody and Hunter arrived to customer's home, we met Mr Coates and he directed us inside to the indoor unit and thermostat. Cody started the inspection inside while Hunter went outside to start the washing of the condensing coil. Inside we found the evaporator coil would be cleaned, the blower wheel to be cleaned and the capacitor for the blower motor to be in tolerance, and the filter was not in need of changing. When the unit was turned on to heat the furnace went through all its safeties and all burners turned on without any issue. There was a fixed metering device installed, along with drain protection for the evaporator coil. Outside after the condensing coil had been washed we took our electrical readings, there was no hard start kit installed and this was reflected with a high in Rush amp test. The running amps test for the compressor and fan motor both came back below manufacturer specifications, the capacitor was in tolerance Any condition of the contactor was good. After w
Arrived for AHCx 2 Filters ok Main system was double filtered- removed 1 filter and left the good one in Neither system has water safeties UV system recommended for both Condenser fan motor on carrier system is over heating and likely to fail this summer Customer will use home warranty to fix when it breaks
During inspection verified that system was working properly Spoke with the customer about surge protection for the system and the home and customer stated they needed to get there breaker panel upgraded Let customer know I could setup an appt for our electrician to come out and give them a quote to installing a new breaker panel Send Tyler out 4/3/24 at around noon to come out and look at breaker panel
During inspection I found the water heater was 4 years old and operating efficiently Cust explained he doesn't get hot water to the master bath sink. Recommended circulation pump Insulation levels acceptable Drains acceptable Water shut offs acceptable, bathrooms have recently been remodeled
On arrival system was running and cooling producing an 18 degree delta. The indoor unit had clear drain lines and a dirty blower. The coil was clean. The blower capicator was a 20 mfd reading 16.6. Customer declined replacing at this time. The outdoor unit passed all electrical testing but was overamping on start up. I recommended a compressor saver kit. When I left system was running and cooling.
Arrived for STU All components were working and tolerance Cap was out of tolerance but was under warranty so we replaced Recommended Aprilaire upgrade, evap and blower clean, and IAQ 200 to help with keeping system clean and healthy
I've returned to to repair a leak on the condensor. The system has held vaccum for 30min. Leak has been repaired system is full charged and tD is 20. System is back online and ready for cooling
System has a leak at the accumulator. Repair will be done this Friday at 10 am.
03/04/24 Tyler S - cleared kitchen sink drain. Soft clogg
During inspection verified that system was working properly Spoke to customers about recommendations for the system to prevent any problems for the system in the future Customer didn't want to move forward at this time and said she would most likely move forward on them at the next tune up
This is an estimate to replace the drain port at the base of the water heater with a new all brass piece.
