next time would like a better time table on arrival , lucky i was able to have somebody there when he did show up
Overall Experience
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Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
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Price
Convenience
Overall Experience
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Price
Convenience
Mike gave me great recommendations on how to keep house cooler.
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Although we’ve had several issues with this unit we have still received decent service from techs, office staff etc. Good thing we have a warranty or it would be very expensive.
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Good to work with; dependable and quite knowledgeable.
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Very thorough and explained every detail. Would love for him to be our regular service tech
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He was very professional. Completely confident.
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I called next day requesting receipt. Received apology, & promise to send it. 2days No receipt. ????
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Arrived for heating tune up At arrival system thermostat controls have issues setting system temperature Heating components are functioning Replaced filter Inspected indoor/outdoor unit electrical Reccomended blower clean/biogrowth treatment Reccomended IAQ200 UV Reccomended outdoor Fan motor due to rod movement/bearings Reccomended primary electrical control unit due to connection quality Reccomended indoor blower capacitor Reccomended whole home insulation(garage) Reccomended quote for garage to room conversation insulation (included in whole home quote) Reccomended thermostat System left on heat at exit - unable to adjust thermostat temperature Comfort advisor scheduled for 01/20/25 9am-12
Came out to give estimates for misc plumbing tasks gave customer pricing for work and diagnosis
His system has time delay on the 10kw heat strips. The fan is set to kick on demand. Causing em heat to blow cool for a period of time. Today I put the fan in the slowest speed.
I installed 4 customer supplied smoke detectors
He has hard wired smoke detectors he would like replaced not new ones put in so I've sent an estimate and he's going to call back when he is ready to move forward with the hard wire replacements to
I will return on Tuesday second call to perform a diagnostic of which the price will vary depending on how long it takes to find the problem and the problem itself
Arrived to customers house for filter swap Customers also stated weird smell through out home asked for me to check unit for possible causes my opinion is burnt oil informed customer they are looking into warrentys.
Arrived for AHx2 Replaced filter on one unit. Downstairs unit needs a new filter soon All Furnace components are fine Systems and duct work should be cleaned once home renovations are complete Recommend April Aire upgrade for downstairs system
11/25/24 TS- small leak in front yard customer is going to try and dig up area to find spot too repair.
Today I showed up for a no heat call under warranty found a failed flame sensor and replaced it free of charge everything is running and heating as it should
Gas to his new furnace was shut off. Once gas was turned on the system ran with no issues.
On arrival system running and cooling producing 16 degrees of cooling. Raining intermittently during visit. Indoor unit very clean and working as intended. Outdoor unit passed all electrical testing. Recommended surge protection as existing surge protection is not functional.
how’s your performing super tuneup poured bleach down drain line changed out filter. System has biological growth growing in. It has progress since last time we were here heat strips and intolerance, capacitor and intolerance. All amperage are good refrigerant and range clean condenser. I added a PAN strip. And changed membership to a home and budget
