Jake was very professional and thorough in his inspection of all my home electrical. Answered all my questions and gave advise when needed. Great job!
Courteous and professional service. Answered all of my questions.
Great information provided. Very clear and useful. Feel confident we are safe and systems working properly
Mike was very nice and seemed to know what he was doing. The final report was thorough. I would request him again for our next service call.
Thank you Colby for first class service and excellent analysis and review.
We were scheduled on 4/24 from 2-7. They called at 7:20 and said they could not make it. Rescheduled 1 week later. "First in the morning" meant they arrived about 10:30. Tried to "upsale" us on 2 things (costing about $2,000 total). Said system was fine but "recommended a couple of things." We left the home for 5-6 hours. When we returned the AC was running but a message on the thermostat said there was a problem. Bottom line - the technicians did not turn on the outside unit when they completed their work. Thus, all we were getting was the fan blowing for 5-6 hours. This is a pretty bad review but it clearly defines our experience. We have been a customer for 5 years! We expect better.
Came by for "electrical inspection." Went quickly. No issues. Suggested we insert a "surge protector" that is now required on new construction. We declined.
Blake was super. Very courteous and knowledgeable . Comfort should be proud to have an employee such as Blake
While service is very good, reserving a 7-hour window for when the technician will arrive is a bit much.
For this super tune-up I inspected the customer's furnace and condenser, all equipment was measuring within manufacturer specs and the system was running well in both heating and cooling. Refrigerant levels looked exactly where they needed to be and the furnace was also running well within its parameters. The customer does not have water safety on his primary drain line so I highly recommended that as well as a pan strip however the customer just opted for the pan strip at this time. Overall the system is running well and I give it a clean bill of health.
Arrived for STU filter fine Drains clear but have backed up before Added drain switch to prevent further water damage to the secondary pan Resealed cracks in the plenum - Declined replacement of plenum Furnace components fine Washed condenser coil Replaced dual run cap due to failed tolerance test Motors and refrigerant are fine Declined UV to eliminate biological growth in the plenum
Arrived for STU Replaced filter Drains clear uv System fine Blower and coil slightly dusty Furnace components fine Washed condenser coil Motors, capacitors, and refrigerant are fine Moved low voltage pressure switch wires off copper to prevent rub out Recommended soft start kit and electrostatic filter Declined both but will probably have the panel done later this year
Arrived for rec work Installed both soft start kits Replaced low voltage wire from both furnaces to thermostats Recommended filtration upgrades Both furnaces are sitting on wood supports and should not be touching combustible material Declined hangrite kits today and signed code violation form
Customer request schedule installation for first call Monday next week. 50 gallon gas in garage
Performed plumbing tune up. Home is 5yrs old and all plumbing is working as it should t this time. Customer stated that he did not need the plumbing or electrical part of his membership as house is fairly new. I explained that the tuneup is part of the membership
I performed a super tune up I noticed the drain switch wasn't working.So I swapped it out and poured bleach down the drain lines A little bit of dust was bypassing the filter. I clean the condenser refrigerant in range
Arrived for super tune up Cleaned condensor and tightened connections All cooling and heating components are in tolerance Filter is clean Reccomended IAQ 200 or Germacide light for biological growth Reccomended primary drain saftey switch System left on cool at exit
Arrived for STU All components were working and in tolerance Recommend Insulation, IAQ 200 and membership upgrade Customer okayed IAQ 200 and membership Installed everything and system running befor I left
08/16/24 TS- repaired irrigation line in front yard that we repaired when we ran a new 1" pex water main. Repair on 90 degree 1" pvc irrigation line.
Replaced water softener. Customer needs to make sure in the winter it doesn't freeze. Recommended putting a box of some sort of box around the filter to keep it from freezing