Mark has been here several times. He is pleasant and skillful in diagnosing and doing the service.
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Mark Dennison took his time to check all of the A/C unit. Very friendly and knowledgeable technician. Really appreciate his work and attitude.
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Mark is very thorough and pleasant. Explains everything well.
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Ian was upfront on the cost and did a great job replacing toilet.
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Derek was able to fix the problem with excellent results. Enjoyed his company also.
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The men were patient and explained everything go on. They were here on time and very professional.
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Michael worked very hard to solve the problem at hand. Thanks very much.
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Zak is very knowledgeable and efficient. He did well in explaining my problem.
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Stu completed, furnace is operating efficiently and safely Heat exchanger, electrical components, and blower acceptable. Condenser was dirty cleaned coils and waxed system. During inspection I found lots of build up in the duct work, recommend cleaning. System is on and operating efficiently
Super tune up performed on the bedroom unit today. It is a Goodman heat pump with air handler installed in 2018. All electrical connections are tight with no corrosion. PSC blower motor and capacitor are acceptable. Blower wheel and evaporator coil are clean. Refrigerant levels are in range. Compressor and condenser fan motor are acceptable. Performed a safety check in the main unit as well. All electrical connections are tight with no corrosion. Refrigerant levels are in range. All amp draws are within tolerance. Air filters were changed on both units. The UV bulb was changed on the main system. Highly recommend adding a UV system in the smaller bedroom unit to prevent biological growth and help improve the air quality. Also recommend adding a compressor saver to each outdoor unit to help with the efficiency and reliability of the systems.
Tech found water heater leaking at top as well as variable speed motor wobbling causing it to go out it is still running at this time technician highly recommended replacing that and the water heater technician also found UV lamp out and recommended replacing that homeowner would like to replace variable speed motor at this time technician is pausing job until variable speed comes in for technician to replace
Super tune up performed today on an Amana heat pump with air handler installed in 2016. All electrical connections are tight with no corrosion. Heating elements are pulling proper amperage. X13 blower motor is acceptable. Blower wheel and evaporator coil are clean. UV system is working properly. Compressor and condenser fan motor are acceptable. Refrigerant levels are in range. Reversing valve and defrost control board are working as they should. Outdoor unit was washed and waxed. Technician recommends adding a compressor saver to the outdoor unit to help with the efficiency and reliability of the system. Technician also recommends adding attic insulation to help with improving the efficiency of the home.
Stu completed furnances are operating efficiently, recommend cleaning of trane furnace and replacement of leaking hose bib outside. Cst doesnt want repairs at this time
Check on company credit for the homeowner, she said a gal in the office mentioned it to her. Also please check on the status of making there two memberships into one H&BPP. They have the old memberships and are looking for the new membership. I would have gotten them on the new membership but due to the conversations homeowners had with the office I find it best to have a customer service rep call on Friday 11/29/24 to discuss the proper transition. Clean ducting and decontaminate indoor cabins with microbial misting Thursday Dec 5th, confirmed with Joe S. FILTER ISSUE NEEDS RESOLVE ASAP - homeowners upgraded to Aprilaire 310 in February of 2024. When ordering new filters, filter fetch sent them the old style. Homeowner does not want to be charged extra for this clerical error. I spoke to Jennifer in dispatch and she is tracking the issue. I delivered the filter fetch box to the greenwood office for return. It would be ideal to have TWO Aprilaire 310 filters BEFORE duct cleaning sc
Clean ducting and decontaminate indoor cabins with microbial misting
Upon arrival Customer stated the system would not heat. During evaluation found that low voltage fuse was blown. Found high pressure wire in Condenser touching copper line. Repaired issue and ran system in heat.
Customer had concerns about air temperature coming out of vents when system is in heat mode customer also stated tstat is set to 70 and and system reaches 70 and never drops below. Ran system check and found no issues, system is running properly. Educated customer on how heatpumps operate.
During inspection I found that the system had loose electrical connections, burnt electrical components. Defrost control board was making constant zapping sound, cst doesn't want to change part at this time. System is on and operating
2013 5t gas closet upflow. Expired manufacturers warranty. Filter is replaced regularly. Drain clear. Heating components inspected. Refrigerant components inspected. Blower motor 15mfd capacitor is below manufacturers tolerance. Compressor inrush amps exceed manufacturers LRA specifications. Husband was not home e and wife did not want to make any decisions without him. Emailed estimates for Blower capacitor and Compressor saved. Declined work at this time.
Arrived to no cool. Found that the previous technician had left the breakers to the air handler in the off position. Recall on previous technician.
Upon arrival tech was shown to the condenser ascwell as the air handler tech started at the condenser. The condenser was covered with leafs tech had removed the lefts and cleaned the condenser. Once finished cleaning tech got all his readings and headed to the airhandler. Once tech got all his pictures and readings tech talked to home owner about a duct cleaning due to the build up on the grills
