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Adam was very informative. He answered all my questions gave me a price on a new unit and I just can't see spending that much money for a water filter but thanks for sending him out
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Joe and Angel were thorough in the install, answered all my questions, and addressed all my concerns. Toby was a great source of information, and his customer/communication skills were a huge factor in sealing the deal.
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Great service! Ian was very knowledgeable and knew right away what our issue would be. He was correct, and got repairs in place quickly. Service took less than 45 minutes!
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Mark is a professional who knows his work and doesn’t mind explaining what we don’t understand
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Very helpful and knowledgeable on looking at our unit at 10pm on a Monday!!
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Hobson AC/Comfort Experts service exceeded my expectations and believe me with Hobson being my last name we are our biggest critics. Brian, Brady, Joe, Jose, Daniel and Jonathan all showed up and within 3 hours had the new Generac generator set, hooked up and professionally installed. I could not be any more pleased. I’m not looking forward to another electricity outage but if we have one we are a little better prepared. Thank you gentlemen on a job well done. Mr. & Mrs. Hobson Peaster, TX.
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Overall Experience
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The technician was very helpful and explained everything and told me what I needed to do the next time it happened
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Level 5 24k whole home automatic generator $21,000
Performed cooling tuneup on a gas furnace checked both indoor and outdoor units changed customer supplied filter. Everything is working within manufacture spec on the indoor unit washed the outdoor coil off checked all electronics and pressures and everything is also within a manufacture spec gave some recommendations but system is working properly.
Replaced blower and started system. Left with system in cool mode
Upon arrival tech found that the ECM blower motor wasn't working properly system need a new ECM motor system is a down flow technician is pausing job till homeowner gets approved for financing
7/28/25 Pausing job home warranty company getting there to visit with homeowner
Performed Tune up on upstairs only per customer request 2003 Rheem Airhandler and condenser Found multiple issues like blower and coil having heavy biological growth and dust build up Evaporator coil has heavy rust build up as well P trap on primary drain is sweating and dripping onto ceiling Dual run cap is weak and out of manufacture range Primary electrical unit has heavy pitting and carbon build up Condenser coil has two spots that are corroded Washed condenser coils from inside out Cleared debris from the bottom of the unit Recommended comfort advisor due to the many issues and age of the system, recommended for upstairs and master bedroom system Comfort Advisor Visit setup today for 12-3 confirmed by office
Performed Tune up on upstairs and downstairs systems 2004 Trane upstairs and downstairs Gas Furnaces Checked and tightened all electrical connections Filters were acceptable Drains were clear and draining at this time Blower motors and wheels have heavy dust build up Evaporator coils have heavy dust build up Evaporator coils has heavy corrosion 2004 Trane upstairs and downstairs Straight Cool condensers Checked and tightened all electrical connections Dual run cap for upstairs was within manufacture range Compressor cap for downstairs was within manufacture range Fan cap for downstairs is weak and below manufacture tolerance Upstairs primary electrical unit has heavy pitting and carbon build up Bothell compressor savers are non functional Refrigerant levels were showing slightly low Upstairs compressor was tripped on thermal overload load and would not start until washed Condenser coils were heavily compacted with dust and dirt Washed condenser coils from inside out
Replaced attic GFCI it was tripping in attic.Most likely just nuisance tripping. Everything working good. Offered membership. Customer is interested in getting AC tune up done biannually but not membership.
Provided estimate for customer on our halo water conditioner filtration system. Customer system now is only 5 years old and in good condition. He is going to speak to his wife about our system cause he liked the idea of no salt.
Upon arrival tech found that the system to be working properly tech found no corrosion on electrical connections all wires are tight. Tech didn't find any biological growth tech did find the the inrush amp draw was high tech installed a compressor saver. The inrush has gone down tech showed the homeowner. Tech has a plumber coming out today for water softener
Upon arrival tech found that the drain switch was tripped tech cleared drain and made sure drain was unclogged. Tech cleaning up water system is working at this time
Airhandler Checked and tightened all electrical connections Filter was acceptable Drain was clear and draining Blower motor and wheel are heavily compacted with dust and dirt build up Evaporator coil has slight dust and dirt build up Blower sheet metal door was not attached allowing air to bypass the coil causing the coil to freeze. Comfort Maker straight cool Checked and tightened all electrical connections Dual run capacitor was within manufacture range Primary electrical unit was acceptable Refrigerant levels were showing with range after eliminating coil bypass issue Fan blades and motor were acceptable Condenser coils needs to be washed but unable to fully complete tune up do to heavy grass and thorns growth. Recommended customer mow and weed eat around unit before washing as well
Failed dual run cap, replaced under warranty. Reset system and left with system cooling
Upon arrival customer stated that multiple things in trailer weren't working. Inspected breaker feeding trailer and noticed breaker has been arcing behind and caused failure on a phase. Unrelated to work preformed last firday. However going in panel could have ,oved breaker enough to being existing issue to light. Customer had a 60 a square d qo breaker that was removed when I did the job. I replaced breaker for him and all is working. Charged service fee. Not a call back