Mark is a professional who knows his work and doesn’t mind explaining what we don’t understand
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Very helpful and knowledgeable on looking at our unit at 10pm on a Monday!!
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Hobson AC/Comfort Experts service exceeded my expectations and believe me with Hobson being my last name we are our biggest critics. Brian, Brady, Joe, Jose, Daniel and Jonathan all showed up and within 3 hours had the new Generac generator set, hooked up and professionally installed. I could not be any more pleased. I’m not looking forward to another electricity outage but if we have one we are a little better prepared. Thank you gentlemen on a job well done. Mr. & Mrs. Hobson Peaster, TX.
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The technician was very helpful and explained everything and told me what I needed to do the next time it happened
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Great job guys. Think about this who needs their AC fixed on December 27th. We did. Great job.
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He was very professional and told me options that I might have to do
Response from Comfort Experts Inc.:
Thank you for taking the time to provide the awesome feedback Karen!
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The three men that came out did such a great job I was so amazed how will they did considering the conditions they were working with in such Heat I feel so bad for them but overall I couldn't have asked for a better crew
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Installation was awesome! Highly recommended!!
Response from Comfort Experts Inc.:
Thank you kindly :)
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Mark was a pleasure during the install. Entertaining too!
Response from Comfort Experts Inc.:
Thank you
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Plumbing inspection Water heater is a 2004 Reccomended replacement in near future No leaks or broken fixtures at this time in home
Tech Cody arrived to customers home, I met Karen and she guided me inside to the thermostat and the access to the indoor unit. I started the tune-up at the indoor unit, upon inspection I found the indoor coil to be clean with very minimal signs of corrosion, the blower wheel was clean, and when put on emergency heat the heat strips or pulling proper amperage according to manufacturer. I swapped out the filters, and then headed outside to start the tune up for the outdoor unit. I first washed the unit down, and then took my electrical readings of the components. There was no hard start kit installed and this was reflected with a high in Rush amp test. The running amps test for the compressor and fan motor both came back well below the manufacturer specifications according to the data tag. I then after the fins had dried hooked up my gauges and took a reading of the refrigerant charge. According to the gauges and considering the mild day outside the charge of the system looks to be at th
System is operating efficiently, Coils are clean, blower is clean and Amp draws are acceptable Compressor operating efficiently Fan motor and blades acceptable Refrigerant levels acceptable Cleaned and waxed out door system
Cust needs credit app done for repairs System is operating, not efficiently Coils need to be cleaned, blower motor needs to be replaced, and cleaned. Pulled blower to show customer she agrees it needs repairs Will return next Wednesday 4/3/24 to complete rec work Cust is available for phone call tomorrow and Monday to complete credit app
2022 Amana airhandler Checked and tightened all electrical connections Changed Customer provided filter Drain was clear and draining Evaporator coil was acceptable Blower motor and wheel were acceptable Heat strips were functional and within manufacture range Uv bulb was not functional 2022 Amana Heatpump Checked and tightened all electrical connections Dual run capacitor was within manufacture range Primary electrical unit was acceptable Refrigerant levels were acceptable at this time Fan blades and motor were acceptable Condenser coil was heavily compacted with dust Washed condenser coil from inside out Cleared debris out of unit Waxed top of unit Recommended uv bulb replacement, pan treatment and Renewal of maintenance plan Installed uv bulb replacement, pan treatment and converted to HBPPLAN
During inspection I found that the homes insulation levels are extremely low, r value of r15 Recommended doing a r29 upgrade for more efficient home and more efficient duct work Need to follow up Amp draws acceptable Coil a little dirty Compressor acceptable Fan motor acceptable
Cust has two water heaters one from 1991 one from 94 they are operating but they are leaking. Showed these issues to cust they want to wait till they fail completely. I am no responsible for any issues that may arise due to water heaters
2020 airhandler Checked and tightened all electrical connections Customer recently changed filter Drain was clear and draining poured a gallon of water down Blower motor and wheel were compacted with dust and dirt build up Evaporator coil was acceptable 2020 Bryant heatpump Checked and tightened all electrical connections Dual run capacitor was within manufacturers range Primary electrical unit was acceptable Refrigerant levels were acceptable at this time Condenser coil was acceptable Fan blades and motor were acceptable Washed coil from inside out Cleared debris from bottom of unit Waxed top of unit Recommended uv light, compressor saver, blower cleaning and pan treatment
Plumbing Inspection Home is in great shape
Install Daikin complete. Check collected 18k heat pump mini split with new lineset and cover new frame for indoor unit
Tyler L has installed the new inverter it is producing power but communication to their Wi-Fi network has not been established every time I have attempted to do so it is told me not available so on the 28th I would like to have a phone call with them to see if they have any update on the established communication
2013 hp. Evaporator coil - leaks detected, rust and biological growth present. Capillary tubing rubbing against door. Blower housing- fins rusty, motor has large oil spot. Electrical Heatstrips OHMS below manufacturer requirements. Critter fecal matter present inside ducting and indoor cabin. Outdoor unit‐ low Refrigerant charge. Compressor has very high RLA amps. Aux heat kicks on automatically, indicating poor performance. Wife had me speak to husband on the phone. He received all of my information about the system with no surprise. Claimed the summertime days were a struggle with system performance. Wife claims compressor noises often. After expressing the systems age, reliability and performance, and that it is not wise to put anymore money into a sinking ship; homeowner agrees to a CA appointment 12/9/23 @10am to discuss a more reliable and efficient system for the family. Technician recommendation - Superior IAQ air scrubber upon new system install to give the family clean, h
Called solarege they are going to send A new inverter and a customer will call me and let me know when it's here.
After my evaluation, checking all incoming volts, amps, boards and capacitors I found a lose 24V R on the indoor uni that was breaking the saftey drain switch. Once I resat the wires and wire nut, power passed and the system came on. Monitored and took temperature readings. Left system in heat mode 72.
