Overall Experience
Quality
Price
Convenience
Alec did a great job. Very fast and efficient, but he also took the time to explain what he was doing. I appreciated how clearly he explained everything.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Always a pleasure. Thorough explanation of service with pictures.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
The service was good. But the technician today had to do the same thing the previous technician did previously. It was the same service and it cost me hundreds of dollars again. Also this technician was able to point out an issue that then,ast technician would not even tell me about. He said I needed a plumber and that was it. So good service this time. But I will be complaining
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
It was a great experience. Colby did an excellent job. Very efficient. He identified and fixed the problem quickly, and explained it so I could understand what happened.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Zac came in and worked diligently until he found the problem. His advice was to the point. He was professional in every way. If I ever have a choice of technicians in the future I would request Zac
Overall Experience
Quality
Price
Convenience
Very prompt service schedule and good work done on the premise.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Arrived for rec work Recommend IAQ 200, compressor saver and surge protector and membership Installed IAQ 200, Compressor saver and surge protector Membership converted
Arrived for CTU All components were working and in tolerance Recommended Blower clean, Coil clean, Compressor saver, line set cover,surge protection, and level 4 repair Installed all recommendations System working before I left.
Arrived for STU All components were working and in tolerance besides Gas valve. Ordered Gas valve and will do later. Recommended IAQ 200, surge protection and membership upgrade Customer okayed IAQ 200 and membership upgrade Installed IAQ 200 and upgrade membership Finance IAQ 200
Tech arrived at a membership 2 system tuneup. Upon inspection, the downstairs duel run capacitor was out of tolerance. The disconnect boxes were outdated and the plugs were stuck. The filters were replaced. The condenser coils were hosed off to assist with air flow across the coils. The drains were clear and bleach was poured. The blower areas were dirty. The Delta and refrigerant was within range. The customer was informed of recommendations today. He decided to move forward with replacing the disconnect boxes. The boxes were replaced, tested and functional. The duel run capacitor was replaced under warranty. The system was functioning upon departure.
Arrived for STU All components were working and in tolerance Recommended IAQ 200, Blower clean, Coil clean, pan strip, Compressor saver, surge protection, and membership upgrade. Customer denied recommendation right now.
Flu on heater is missing recommended installed vent on water heater Plumbing inspection on home Washer was bad on drain line at sink Husband is going to fix all plumbing issues
Hot water slab leak estimates
This system is over amping at 157 in rush. Those amps are starting to bite in the disconnect key. Please have us back out to install a hard start kit to resolve this issue. This system could also benifit from uv.
I replaced the light bulb in the attic and found that the 15 amp GFCI breaker they've been haveimg trouble with trips at the smallest use so replacement is the estimate I have sent regarding that
Arrived onsite performed plumbing inspection made some reccomendations no issues on plumbing at this time.
Upon arrival previous tech had not redone the wiring I had left so that the blower would keep running so the customer wouldn't be down while waiting for a new board and went ahead and changed wiring back to how it should be and system cycled on and off as normal in both heating and cooling
3/4/24 Mike S. Received new furnace control board replaced old control board with new tested all modes all working properly. Upon departure left in cooling set to 72 degrees 75 in home. Rec work complete.
