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Overall Experience
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He came in on his Sunday and handled the fix quickly. My wife has students out of her house during the week so it wasnugent. Thanks
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Adam was great! Professional, friendly, and good communication about everything involved with the repair!
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Colby was amazing and extremely knowledgeable and helpful! He walked us through all of our options and explained each in depth so we could make the best decision for our family!
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Jake the great was great as usual! Very friendly - fast and efficient.
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Appreciate Garrett coming out on a snowy day with bad roads. He discovered blockage in a tube that was causing the problem. He cleared that out and our downstair system is good to go.
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Jonathan was a pleasure to have in my home. Great work ethic!
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They are always timely and courteous as well as knowledgeable and professional
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Overall the problem was fixed correctly. Comfort experts didn't quit. Even when one problem lead to another, they continued to repair and correct each problem.
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Great service and the HVAC tech was extremely thorough. I wish I had gone with my usual electrician for a much better price
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Overall Experience
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Convenience
I have looked at his electrical set up and found three things that I would possibly change the first being that the solar is tapped in on the main not a breaker the second is maybe changing out the surge protector not just due to age but the validity of the product and third is that the gfci's for the bathrooms are reading hot and neutral reversed which should be a level one rewire, they are fixing to go on vacation and have to talk about the possibility of this work for themselves
Arrived onsite customer had 2 new lavatory faucets needing to be installed. Went ahead and installed the 2 new lavatory faucets and also replaced drain piping for one sink and replaced the shutt off valves for the other. Tested after repairs were made everything working properly.
Arrived for sure for assessment Zone board failed No surge protection Zone bypass duct is undersized and should be replaced with 14 inch duct and damper Ordering board and will do the surge protection that day Declined all other work
Found bad zone board upstairs damper was not opening due to bad board undid wire on zone damper for upstairs so damper would open need to have Zach come out mid-afternoon on Wednesday to discuss with customer about fixing ductwork and possibly replacing zone board
6/13/25 Rescheduling appointment
Performed evaluation Upon arrival system was cooling Inspected refrigerant levels - tested with adjustments Found insulation caught over indoor coil - blocking about half of coil airflow Retested refrigerant and adjust as necessary System has call for 15 SH and was adjusted to 15SH System is cooling and left on cool at exit
Arrived for service eval Dual run cap failed Replaced Motors ok. Refrigerant ok Recommended soft start kit upgrade and UVV upgrade. Declined both
Today I performed super tuneup, Refrigerant levels weregreat and found no fault in that, I also saw that capacitors wereoutoftolerancehighlyrecommend getting swapped out soon System was also overamping Recommend soft start and even hard start would be very beneficial Thank you for choosing comfort experts, hope to see you again soon, take care
Duct cleaning completed
Pulled toilet in hall bathroom replaced the toilet flange as rotted out. Reset toilet and tested for leaks everything working properly.
Upon arrival homeowner expressed concern over unit off and on Found primary drain line to be clogged - cleared line Condenser had a lot of build up on coil - cleared Replaced blown P&L compressor saver kit Replaced filter Recommended plumber due to sink top build up and possible home line build up - homeowner will evaluate and watch status of sink System functioning and left on cool at exit - thermostat has following schedule
Need to schedule for next Thursday 11am
On arrival system was running but had an expanded 0/0 45/5 capicator. Replaced capicator under warranty. System cooling as I left.
Performed maintenance and installed iaq 200 and compressor saver kit, please schedule duct cleaning.
On this job I serviced 2 system is looked at both heating and cooling. Both system have a 15° super heat and 9 subcool. The condensors are now clean as well as the filter. I recommend UV supply to keep the air healthy as well as easy starts.