Colby is great. He knows HVAC and is very thorough in explaining the situation and solution. We have requested him multiple times. Great job Colby.
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Colby once again was very helpful and saved us some money on our unit. We took out the old filter system that I had installed a few years ago by another company and he put the new April air filter system in. He is very helpful and tries to.help us save money but at the same time ensure quality
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Zak Lovig was very informative and told us all about what he was doing and what needed to be done with cleaning my unit inside
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Zak was very knowledgeable and took time out to explain my issue for my understanding. Great Customer Service! Thanks
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Colby was very much helpful and communicated effectively with me. He went out of his way to explain what certain items did and maintenance suggestions. Very friendly and I would definitely recommend requesting him again.
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Derek always explains things to my understanding. He is very patient when I ask the same question more than one. Derek is very professional.
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Blake is an excellent Tech. He explained things to me and was very polite and efficient.
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I've used Comfort Experts for 17 years and the service provided has always been great!
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Colby was a great technician. He took the time to figure out the noise issue we were having instead of saying, I have no idea what's wrong. He was thorough and very professional. We will request him for future service calls. Great job!
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Everything went very well with the installation, Polite and friendly personnel.
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Tech explained everything and broke it downn patiently so that I would understand. Very knowledgeable and Well Trained, very nice! Thanks
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Gavin was helpful and knowledgeable. He was well mannered San assist to your company.
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Gavin was helpful, talked about what would help my unit. a real asset.
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Very professional. Let me know exactly what is needed and not needed. Highly recommend.
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Arrived onsite performed inspection on home, advised customer lavatory sink is draining slow upstairs, customer said he will snake himself. Other than that home is very well taken care of plumbing system in good shape.
For this job we did a super tune up. Customer mentioned that system was struggling to cool, and that the builders for his neighborhood have not been putting enough charge during installation. Heating worked fine. Replaced filter and poured vinegar down drain line. On the condenser we verified low refrigerant and also noticed the cap out of tolerance. Added refrigerant and replaced cap.
Came two house to give electrical inspection and everything looked really good No issues Just didn't have a surge protector So talked to them about adding one
Found clogged drain clear drain unit now working properly
His house looks immaculate the electrical connections in the box are good and gfci's are functioning it is a older eaten CH panel so I did inform him of most of the troubles that come with those gfcis and he is aware of it and has somebody to do that work for him already
On arrival system running and cooling producing 17 and 21 degree deltas. Indoor units very clean and customer provided uv bulbs to change out. Outdoor unit passed all electrical testing. Systems cooling as I left.
On arrival system running and cooling producing 17 degrees delta. Indoor unit clean and in good condition. Outdoor unit passed all electrical testing but overamped on start up. Installed a soft start kit to address this. Please schedule an airflow/iaq visit with customer.
Performed evaluation Upon arrival system was off Turn on system and outdoor fan motor failed to start - causing system to overheat and not cool Added home and budget protection plan Installed new dual run capacitor System operational and left on cool at exit delta 20 Reccomended condensor fan motor Reccomended primary electrical control unit
On arrival condenser would not run due to low pressure lockout. System completely out of refridgerant pulling vaccum on itself. Indoor unit has significant bacterial growth. Recommended adding a a uvc system to kill bacterial growth in airflow. Also recommended further diagnostic to locate leak before adding refridgerant. Customer wants second opinion.
On arrival system running and cooling producing 20 degrees delta. Indoor unit in good condition but electrostatic filter failed. Adding 20 by 20 April filter once electrostatic removed. Replaced 45/5 cap on condenser and adjusted refridgerant charge from a superheat of 18 to a 5. System running and cooling as I left.
For this cooling tune-up I inspected the customer's furnace and condenser. All equipment was measuring within manufacturer specs and running well. The customers do not have any surge protection on the units or for their whole home. I highly recommend installing whole home surge protection to protect electronics including their HVAC equipment from lightning or power surges. The wife stated she has allergies so a whole home UV Sanitation System will also be extremely beneficial for her.
Arrived onsite customer had a dishwasher not draining properly. Tested dishwasher, dishwasher is not going into the drain cycle recommend replacing the dishwasher.
On arrival both systems running and cooling producing 20 degree deltas. Both drain lines flowed when flushed. Condensers passed all electrical testing. Installed 2 20*25 April aire filter upgrade kits and a contactor on the downstairs condenser. Systems cooling as I left.
Thank you.Job for electrical inspection and didn't have 2 means of grounding, so talk to him about adding a ground rod.And also adding a better surge protector But house is very new and looks really good Talk to him about. Membership and everything
Arrived for rec work Replaced Defrost coats and sensor System functioning fine Left in heating at exit