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Adam was professional and knowledgeable but the actual job is scheduled for Monday.
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Alec did an excellent job servicing my heating and air conditioning.
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Jhorden really did an excellent job installing the inside components of my new A/C!! He was very thorough and precise. The unit is very neat, stable, and protected. He showed me exactly how to maintain it and assured me he would always be available if I had any questions or problems! He is an outstanding technician!!
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Devyn and Danny both did a wonderful job!! They were professional, thorough, explained everything very clearly. They were very easy to work with and they presented me with a package which was perfect for me and my home! I am extremely confident in choosing Comfort Experts!!
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Connor was very thorough. He went over the recommendations that he had for our system. He also stated the reasons why he would recommend them. He was very personable and kind
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Very professional. Easy to talk with and answered all my questions. Made sugestions on things to thing about on a later date.
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Sold level 2 60k gas upflow 14178
On arrival system running and cooling producing 19 degrees delta. Indoor unit drain line now flowing. Coil clean, blower dirty and furnace is heavily rusted. Condenser passed all electrical testing but compressor exceeding manufacturer red line on start up. Cust declined all recommended at this time.
Showed up for a complimentary Evaluation set by another trade House Plumbing that the AC drain line dumps into was backed up and Flooding is home Homeowner agreed to Having us Run a snake through the line clearing the stoppage verified with four gallons of hot water And a half gallon of white vinegar Homeowner also Mentioned a previous Plumbing company That he had a bad experience with Breaking a snake off in his Washing machine drain line We took a look at this and Found out we could easily remove the broken snake As well as gain access to the stoppage Allowing us a clear understanding of what's going on and what's needed to move forward Homeowner was Unable to move forward with some repairs today however he did sign up with our home and budget Protection plan Trusting us to be his HVAC Plumbing and electrical company moving forward Customer stated that we originally came out for a cooling tune-up that we were not able to Complete Due to the house Plumbing being clogged He would like
On arrival drain line clogged at house plumbing, please schedule a plumber to evaluate.
4/15/25 .customer purchased different system than anticipated have to locate transition fittings to install halo please per customer reschedule install for first call Friday morning allow at least 2.5 hrs for install
Explained customer had a 1 inch intake coming into his home on phone call through service titan
Gave estimates for water filtration and conditioning
Performed super tune up Condensor is clean Tightened connections and replaced filter Inspected heat exchanger - has discoloration Inspected cooling and heating delta 18 Reccomended ignitor and flame sensor Reccomended Soft start kit Reccomended upgrade to home and budget protection plan System left on heat at exit Comfort advisor scheduled 03/05/25 9AM-12
On arrival systems running and heating as intended. Indoor unit clean and uv systems working. Outdoor units passed all electrical testing but all there were overamping on start up. Recommended compressor saver kits to address this.
Arrive for STU Filter fine Drains clear Moved condensate pump under the unit instead of mounted to the front Furnace components are fine Heating and cooling delta in range Washed Condenser coil Dual run cap and fan motor fine Installed hard start kit and IAQ200
Arrived for heating tune up Delta is good All heating components are in tolerance Filter not provided - homeowner will replace filter Reccomended compressor saver kit Reccomended insulation Reccomended IAQ200 Reccomended drain pan treatment strip System left on cool at exit
On this job I brought her 4 April aire filters.
Etu. No issues. No recommendations.
On arrival system running and cooling producing a 20 degree delta. Indoor unit was clean and the furnace ran with no issues. Outdoor unit passed all electrical testing. System running and cooling as I left.
