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Jake explained me the work that needs to be done professionally
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exceptional service from Jani. I was very impressed. Jani has Superb people skills, is an expert in his craft, can explain “technical” terms and issues in a way that anyone could understand. Jani is great asset for this company!.. Take care of this guy- you want people like him representing your business.
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Service was detailed and professional. Lots of pictures were taken explaining where and why parts were needed.
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Great visit by Tech very knowledgeable and friendly had the problem solved in no time.
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Outstanding technician with great knowledge.
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Very courteous and professional. He took the time to educate us on the. We’d for a replacement part. Thank you for your excellent service.
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Knowledgeable on product and services and inspected our ac/heater
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Dakota’s was. Dry accurate and was able to rectify the work completed by Jonathan’s annual service agreement! The heater unit was functioning properly prior to Jonathan’s service inspection. The heater was working as designed! The next day the heater was needed because of the drop in the temperature, the fan ran continuously for the entire night and day. A call to the office and an appointment of next up was scheduled! I do not understand why Dakota needed to go out to discuss his actions and his interpretations of the situation; was something said to the that Supervisor that was not accurate?
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Arrived for service eval and AHC filters fine Drains clear Upstairs system EVAP coil leak Drain pan rusted through and compressor very hot Downstairs system Operating fine for now but very dusty and taking strain from cooking the whole house Homeowner will talk to his wife and get back to us
Arrived for service eval Drain line is clogged which drops power to the thermostat Declined due to price
6/12/25 Did what I could do today customer sink he ordered had debts in the corner. Also customer ordered wrong toilet customer requested I return Friday at 1pm as new toilet and sink will be there by then.
For this job I provided the customer with a complimentary estimate for a new water heater installation
Need to return Wednesday morning to make repairs will be an all day job
Informed the customer that it is normal for the outdoor unit to sweat as its operating. Not an install callback. Removed service due to how recent the unit has been replaced.
Arrived and Condenser wasn't running had no high voltage flowing through contactor traced it back to breaker at panel box and it was tripped reset breaker and unit started working Replaced pull off disconnect becauseit was loose at spade connections replaced with breaker style disconnect Capacitor was in tolerance Thank you for choosing Comfort Experts, have a great day
Found leak in evaporator coil, coil will need to be replaced, Spoke to Home owner about replacing the whole system She would like a comfort advisor to come out next week as soon as possible anytime after 3 pm Thank you for choosing Comfort Experts
Customer was not interested in the price for putting up said fan, as we would also need to consider the resources to get a tall enough ladder or lift to perform the job
Install upstairs 30k hz gas and downstairs 48k hz gas keep current filtration includes code kits
Today I showed up for a membership super tune-up on a 6 year old heat pump unit for the most part everything checks out everything is functioning as it should I have some concerns about the cleanliness of the ducts some bio growth in the indoor unit defrost control board showing signs of burnout and compressor drawing too many amps upon startup presented my findings to the homeowner left estimates thank you for choosing comfort experts!
On this job i installed a new disconnect. After turning the sytem on i tested everything. Ssytem is now ready for cooling.
For this job, I did a super tune up. Customer has a heat pump. Suggested IAQ for the mold and possibly new filter (April air/electrostatic.) The drain line has a restriction on the primary, I suggested they get it cleared and add a pan strip. At the outdoor unit, it is DC Inverted, As such I didn't check for inrush, etc.... When I went to wash the coil I pulled out the disconnect and half of it remained in the box. I immediately let the customer know that their disconnect had failed and needed to be replaced. Finished cleaning the coil, Left the disconnect unplugged, and turned off power at the electrical panel.
Sold two systems level 1 gas unit for upstairs and one level one gas unit for downstairs.
Completed cooling tune up amp draws good electrical components good Freon levels good temperature split good filters good cleaned condenser spoke with customer about home protection plan left literature for them to read customer did not sign up at this time so whatever