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Tyler was very helpful and polite, he appears to enjoy his area of work
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Daniel was very polite,and knowledgeable concerning his job,he explained step by step what procedures he performed today & gave me options on what I can do in the future to improve the performance of my AC
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It was my good fortune to have Zak respond to address and diagnose one of my non-functioning A/C units. I found him to be a most competent, courteous and conscientious technician who identified and resolved my issue in a timely manner and fully articulated the source of the failure and explained proposals that may prevent future occurrences. His manner was such, to deliver quality service in best interest of the customer.
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Jake explained me the work that needs to be done professionally
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exceptional service from Jani. I was very impressed. Jani has Superb people skills, is an expert in his craft, can explain “technical” terms and issues in a way that anyone could understand. Jani is great asset for this company!.. Take care of this guy- you want people like him representing your business.
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Service was detailed and professional. Lots of pictures were taken explaining where and why parts were needed.
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Great visit by Tech very knowledgeable and friendly had the problem solved in no time.
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There was a loose wire on one of the outlets I rewired it everything is working
Install 42k downflow mobile home electric with standard filtration and code kit
for this job, I did an evaluation. When I arrived, our system had a zero Delta, and the other system had a 20. System had turned cooling off due to a dirty filter code. Reset the code and system came back on and was cooling with a 21° Delta. Suggested homeowner Replace the dirty filter in his system today. Homeowner said he will.
Condenser has a major leak, needs to be replaced, warranty expired in June, Evaporator has a micro leak, recommend replacing as well Scheduled a comfort advisor to come out from 2-3 Thank you for choosing Comfort Experts, have a great day
Level 3 24k heat pump horizontal $12,331
Upon arrival for double tune up, I asked homeowner to show me to thermostats and indoor access to units I asked if he had filters and a container of bleach or white vinegar and he provided both I began with checking downstairs system which had good delta readings and new filter installed I then checked blower motor which was clean and in good condition Checked evaporator coil which was clean and in good condition Checked drain line with vinegar and 1 gallon of water, line had no backups Checked and tightened a few loose electrical connections Lastly I switched unit to heat and checked sequence of operation which all was working well and inducer motor has good amp draw Switched to upstairs unit and found everything to be in same good operating condition and new filter installed Moved to outdoor condenser units what I first checked safety disconnects, both are in good condition Then removed condenser fans and checked motor on both units, both in good condition Cleaned condenser coils
Capacitor swoled up, spoke about how units are out of P&L warranty Had a 20• delta Sold lifetime capacitor, contactor is buzzing and fan motor is rusting/ powder coat finish is melting off Compressor sounds “Rough” Thank you for choosing comfort experts, have a great day
For this job I performed an 2 tuneups turned into an evaluation. No significant abnormalities were noted on either system aside from a clogged primary drain line a a secondary drain line in need of a redesign. I successfully unclogged the primary drain line and redesigned the secondary drain line. Thank you for choosing comfort experts. Have a great day!
For this job I performed a cooling tune up. Home owner recently replaced 2 units for downstairs and requested to only have the older unit evaluated. The unit had a 13 delta and low refrigerant based on gages and superheat. I spoke to homeowner about proceeding with diagnostics to find what repair is needed, replacing the unit, or leaving the unit running as is and waiting until failure. Homeowner decided to let unit run until failure. Thank you for choosing comfort experts, have a great day!
Installed 2 20a circuits in garage feeding 3 quads outlets. Outlet for freezer was left off of GFCI protection and labeled.
Arrived onsite customer directed me to water heaters located in attic. Gave different options for water heater replacement. Customer was just wanting to get m idea of cost so he can plan for it. Let customer know about financing as well.
for this job, I did a super tune up. Delta was good. Capacitor on PSC motor good. Filters were recently changed. Heat strip amp draw good. Drain line Tested good. At the outdoor unit Capacitor was good. Running amps good. in rush was high, suggesting a hard or soft start. Customer declined recommendation. System was running and cooling when I left.
For this job. I did a free second opinion. Neither The tenant or homeowner had an invoice from the other company. However, the homeowner said he would reach out to the office tomorrow. On arrival, neither system was running. fuse, was popped at the indoor. Other company had been out four times before my arrival, and had left the system in disarray. In order for me to continue diagnostic I had to get the system back to standard set up. Put a new fuse in and checked all connections. None popped the fuse. System continued running without issues for over 20 minutes. Tenant told me that the other company had a similar result, and that the fuse would pop after some amount of time. It’s possible that the system will fail again, and I will have to return, but for now system is running and cooling.
Performed evaluation Indoor unit functional outdoor compressor not functioning at arrival Replaced Dual run capacitor System performance 16 Delta Mass oil residue leaking from low side valve Tightened valve Tested refrigerant and system has low SC High SH Due to contaminates in refrigerant and system performance Reccomended TXV Reccomended filter drier Reccomended refrigerant Reccomended home and budget protection plan System has high Amperage - above manufacturer standards Reccomended Soft start kit Homeowner will review over work and callback when ready System left on cool at exit
Completed cooling tune up all electrical components good amp draws good Freon levels good temperature split good filters good drains clean and clear clean condensers system operating correctly spoke with customer about protection plan leaving estimate