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It was my good fortune to have Zak respond to address and diagnose one of my non-functioning A/C units. I found him to be a most competent, courteous and conscientious technician who identified and resolved my issue in a timely manner and fully articulated the source of the failure and explained proposals that may prevent future occurrences. His manner was such, to deliver quality service in best interest of the customer.
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Jake explained me the work that needs to be done professionally
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exceptional service from Jani. I was very impressed. Jani has Superb people skills, is an expert in his craft, can explain “technical” terms and issues in a way that anyone could understand. Jani is great asset for this company!.. Take care of this guy- you want people like him representing your business.
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Service was detailed and professional. Lots of pictures were taken explaining where and why parts were needed.
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Great visit by Tech very knowledgeable and friendly had the problem solved in no time.
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Outstanding technician with great knowledge.
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Very courteous and professional. He took the time to educate us on the. We’d for a replacement part. Thank you for your excellent service.
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Knowledgeable on product and services and inspected our ac/heater
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Upon arrival home owner had systems turned off but let me know that living and master bedroom unit was not cooling as it should. Turned just that unit on to identify which air handler and condenser was with that thermostat Went into attic and checked that unit was functioning from inside and it was but was getting no cooling. Had a negative 3 degree Delta Went to outdoor condenser unit and located corresponding unit Fan was running but did not hear compressor so I checked capacitor Capacitor was showing blank on Herm to center terminals Went ahead and checked capacitor on other two units as favor for homeowner and both were in tolerance Recommended capacitor replacement to get system operational again. Homeowner agreed After replacing, system was functioning again I connected my gauges and noticed I had a 2 Subcool and almost a 50+ superheat Went back into attic to check optimal cooling but was still only getting a 6° Delta after leaving system on for 10mins I talked with homeowner a
Upon arrival system was on cool and thermostat was responding but system was not cooling Went into attic just to assure that thermostat was calling and 24 volts were going to outdoor unit After confirming I went to outdoor unit and removed panel First thing I checked was contactor to see if I had high voltage and 24 volts which I did Checked disconnect just in case and it's in good condition Checked capacitor and noticed it was out of tolerance on both herm and fan Recommended capacitor replacement and home owner agreed I did not have a 45/7.5 dual run capacitor which unit was rated for so I replaced it with 45 and 7.5 single run caps After replacing capacitor and flipping disconnect back on unit kicked on Checked deltas in attic to assure proper cooling and system had a perfect 21° Delta. System was left on cool at departure and homeowner said he would set thermostat to preferred temperature himself.
Performed cooling tune up Washed condensor and tightened connections Delta 17 All cooling components are in tolerance Filter is clean Reccomended soft start Reccomended compressor saver Homeowner cleared drain line - repair pictures uploaded System left cooling at exit
For this job I performed a evaluation. Homeowners stated that on 7/2/25 the thermostat said low battery and was not turning the air on. Homeowner changed the batteries but it still said low battery on it. After a while the unit kicked on. While I was there for the evaluation the homeowner did not want me looking at anything except for the thermostat and changing it out if needed. I suspected the thermostat was faulty I didn't mention that the Delta was very low when in the Attic. Homeowner was very rude the entirety of the visit and did not care about the delta or anything else as long as the system was cooling. While I was programming the thermostat I heard the homeowner say get the f*** out of my house. I apologized to homeowner if I was making them upset. I was only able to change the thermostat out and told the homeowners if for some reason the cooling is not efficient it is for something other than the thermostat but I was not able to do a full evaluation because homeowner wanted
For this job I performed a evaluation. Homeowners stated that earlier in the day when she called she heard a loud noise coming from the outdoor unit and then it shut off. Homeowner turned off the unit for a hour or so and then turned it back on and after that it has been cooling within normal limits. I ran through refrigerant and electrical components the only abnormality noted was that the compressor was over amping at startup. I suggested installing either a soft start kit or a compressor saver to avoid future compressor lockouts. No other significant abnormalities were noted during the evaluation. Homeowner opted to have estimates sent, they did not want to install either one of the recommended components at the moment but are considering to have it done in the future. Thank you for choosing comfort experts, have a great day!
Today we showed up for a plumbing estimate. Homeowner recently had their floors redone and the flooring company took apart the pedestal and ended up ripping the lag bolts out of the wall which caused it to be unstable. We bought a bracket mount for the pedestal sink and mounted against a wall and that solved the issue. It is secure to the wall and everything works properly. In the master bathroom Jill side vanity was leaking from underneath the handle we replaced both the cartridges inside that Delta faucet, it solved the issue. Tested and everything works properly. I put a gauge on his outside hose bib, and the PSI reading was 160. The desired amount of pressure is anywhere between 40 and 60. Recommendation would be to install a prv on the main water line. Thank you for choosing comfort experts!
His electrical looks great the panels are definitely all the older side but are very well kept, I did recommend a surge protector and gfci's are present and functional
Today I arrived for an evaluation on a heat pump system unit was not running when I got here then before I could plug up any instruments it came back on everything seemed to be running fine so I filled up some jugs of water to test the drain line before I could get back in the attic as he system turned back off and sure enough the float switch was tripped homeowner opted to clear the drain line today and install a condensate treatment strip in order to prevent this in the future also brought it to the homeowner's attention that I sucked out hair from the drain line today and advised getting a basket strainer for that bathroom sink thank you for choosing comfort experts!
Today we showed up for a complimentary plumbing inspection. Upon arrival the cold stop in the upstairs bathroom was leaking. The grommets and the inside had worn away. I recommended to the homeowner to change both stops but she only wanted to do the cold today. Switched it out and tested. No more leaks. Thank you for choosing comfort experts!
Quoted for to both duct issues and full replacement
Arrived for STU filters ok Drains clear Blower and coil dusty on downstairs system but fine on upstairs system Upstairs UV system failed and should be replaced Recommend IAQ300 to eliminate biological growth and chemicals and odors from the air Furnace components are fine Washed condenser coils Motors refrigerant and capacitors are fjne
For this job I performed a evaluation. Upon arrival homeowner told me that there was water dripping out the secondary drain line in the backyard. Homeowner stated that the house was still cooling but there was also water in the emergency drain pan. I tested the primary drain line and it was backing up to the secondary drain line. Homeowner approved unclogging the primary drain line. I successfully unclog the primary drain line and tested it with 2 gallons of water at the end. The system was cooling and working within normal limits at the end of the visit. I left the thermostat on 74 cool before leaving. I suggested a pan strip to treat the drain line, homeowner decline and opted to treat themselves with white vinegar or bleach. No further suggestions were made thank you for choosing comfort experts, have a great day!
Upon arrival system was off due to temperature in home being under thermostat ask. Checked indoor air handler Unit, had a good Amount of build up on the evaporator coil And on the blower motor. Blower motor had loose bearings Homeowner commented on bad air flow in two rooms Drain line was clearing well, electrical components were tightened. Moving to outdoor condenser coil I noticed unit had lots of build up on it. Taking off the back panel and and checked capacitor. Capacitor in tolerance. Contactor looked in good condition and was operating in good condition. Clean Condenser unit from inside out, then washed off the sides.And underneath the unit Proceed to check refrigerant levels, Unit has a t x v Unit had a seven subcool, and a 12 superheat. Condenser motor had really loose bearings. Refrigerant pressures look good Recommended indoor blower motor replacement Recommended condenser fan motor replacement Recommended home and budget plan membership Recommended home owner have a air qu
Found power light blinking on both living room and bathroom systems went through all codes with remote for both systems System is showing no fault code to be active Reset circuit breaker per manual Units both up and running left them on in cooling Unit that is making a noise was not installed by comfort experts without getting hands on with said unit I peered in at the blower while in operation and it seems the noise may be coming from excess dirt buildup on portion of the blower wheel