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Very good tech, laid out all options we have and identified the issue
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Great options provided by Tyler. Very helpful and costumer oriented.
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Overall Experience
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Overall Experience
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Overall Experience
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Overall Experience
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Connor was efficient and thorough, really nice guy. Thanks for the great service!
Response from Comfort Experts Inc.:
Thank you for sharing your feedback. We appreciate your business! We pride ourselves on providing excellent service experiences to our customers and are happy to hear that we were able to do so. Thank you for choosing Comfort Experts!
Overall Experience
Quality
Price
Convenience
Electrical inspection. System looks great. No issues. Replaced flood light and added grommets to existing outside fixtures.
No active leaks, recommended replacement of the upstairs laboratory. Faucet does need to be replaced Customer supplied estimate sent Pressure test completed
Upon technicians arrival technician was greeted by homeowner. Technician was shown to the thermostat where the thermostat was not coming on. Technician added upstairs to make sure he was getting a 24 V call at the unit. Technician went back to the thermostat to see if the thermostat was getting 24 V technician confirmed thermostat was getting 24 V. Technician tried different thermostat without batteries and it came on immediately. Thermostat unit has failed. Our owner would like to go to Best Buy to buy another thermostat. Thermostat could have internal issues, causing it not to come on home on claim that they have had no power outages in the past month. Homeowners would like the summary to be sent to the email that is listed.
Duct cleaning at a residential home. Upon arrival, removed accumulated dust, debris, and allergens. Ensured the system was thoroughly cleaned, improving air quality and energy efficiency. After completing the task, I inspected the ducts to confirm optimal airflow and provided maintenance tips to the homeowner.
. Arrive for service Eval X13 Blower failed Ordering replacement Drain pan rusted through. Ordering replacement
Wants 6" apart. Exterior permanent lights. Prewired outlet in soffit. Husband will be calling me this afternoon to clear up couple questions. Customer does not want government pro. Wants something a bit more robust that has raceway instead of hare wire.
Repaired office outlets.
Customer chose not to go with any of the recommended repairs today compressor is over amping upon start up and will not be able to handle such strain for very long
Arrived for eval Customer stated that daughter had put the upstairs on heat Ran test and nothing was broken. Everything was working. Recommend membership and compressor saver Customer okayed work System running before I left
Installed one flood light and adjusted as needed record complete
Returning on Saturday the 13th as the second call to install two lights outside both due to old age have been damaged
04/09/24 Tyler s- repaired rubber gasket inside, outdoor frost proof bibb in order to stop leak.
Tech arrived at a tune-up. Upon inspection, the duel run capacitor was within specs. The contactor was in working condition. The Delta was low. The filtration system was broken. The drain was clear and bleach was poured. The blower capacitor was out of tolerance. The indoor coil was rusted and leaking (refer to video). The attic insulation was low. There was a leaking exterior faucet. One of the flood lights were not functioning. The customer was informed of recommendations today. He will monitor the HVAC system through the summer and will call us back if it breaks down. He would like a plumber and electrician to come out and evaluate the corresponding problems. The system was functioning upon departure.
03/12/24 Tyler S- tightened up the kitchen sink from underneath. Charged 15 min
