Jake was awesome. Very friendly and knowledge. He explained with great details to my questions. I would definitely use him again when needed. Thank you!!
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Jake arrived on time, very pleasant, promptly got the tree lights on our gate and driveway working. Found no problem in our two electrical panels.
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Technician is very pleasant and knowledgeable. However, $1000 cost for brief installation pf 1HP kitchen sink disposal was outrageous!!!
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Ryan was very prompt on a July 4th Saturday! We were sleeping and feeding 19 people 4 days in our home for our annual Family Reunion. Two toilets quit flushing and poop water was backing up into the shower! Ryan took care of all problems with a grin and left all bath areas spotlessly clean! You are very fortunate if Comfort sends you Ryan!
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A week ago Fire Department ESD 1 responded at night to ADT alert of “Fire in Attic” in my home in Copper Canyon. Thankfully leaking gas in attic had not yet ignited. As previously Mayor of Copper Canyon for 14 years and on the Fire District Board, I knew how valuable and dedicated these firefighters were!!! They responded in a precious very few minutes. Comfort’s Ian Conrad, expert Mark Watkins had just been in the attic 2 hours earlier fixing a lose pipe or the extra leaking gas might have ignited. The comfort team came back the-next day with new rigid pipe to replace the old flexible pipe on all 3 AC flexible pipes that had vibrated off. Comfort had NOT installed the 3 AC units originally. They were atmy home to do other electrical work. Manager Mark Watkins gave me an emergency number to call in the future to reach him quickly. A week later my daughter went into the upstairs attic to retun luggage. She immediately smelled gas. Ian Conrad was miles away and had finished his shift, but he came immediately!!! His bubble gas showed a 17 segment pipe swing loose with each segment leaking gas. Ian spent over an hour tightening each segment and checking other pipes for leaks. Mark Watkins and Ian Conrad will be. Back soon to re-install prior shoddy maintenance work by an unnamed firm. Having used Comfort Experts Mark Watkins and Ian Conrad for years for electrical and plumbing, will add them for AC/Heat maintenance too! These guys are phenominal !?! Former Mayor Sue
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Tyler is always prompt, pleasant, and knowledgeable of task at hand
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Shantel was very prompt in getting answers for me on technician’s scheduling. And she was bery pleasant.
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The called for a second opinion I shared with them what they had told me, and in his opinion the repair suggested we're not needed
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Jonathan was very thorough in trying to diagnose the issues
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Tyler is always prompt, prepared , and pleasant! My preferred Tech 🤗. Sue Tejml, Copper Canyon
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Air quality estimate Quoted 3 options for scenting system Homeowner will call us when he decides
Came to job for smoke detectors chirping and talk to customer about replacing smoke detectors in house and customer agreed so replaced a few smoke detectors and talk to customer and let them know that we're covered for a year warranty and if anything happens in a year call us and we will come back and replace them for free
Came out to house for electrical inspection we have done tons of work here panel has surge protection and everything in house looks great last time I was here with Nate we talked to customer about lighting in the backyard that was damaged and just needed to be replaced to get them all working when I got here customer also said he was having issues with lights at front of gate and they were not coming on when they were supposed to or even at all so so went and looked at it and ended up being to GFCIs that were tripped that were feeding the timers that controlled the lights everything is working explained it to customer and what to do next time if that happens but explained that they can call us anytime they want
Came to house for electrical inspection House is 8 years old and looks great has all the grounds possible in a house everything's working and looks great but customer had eaten combination breakers that were going to go out at some point and one was causing her an issue so talk to her about that and explain to her that she could get them for free and we could just come out and replace them once she gets them
Maintenance performed today on a 7500 watt generac generator installed in 2022. Faulty battery was preventing the generator from starting. Replaced battery and system fired up. Changed oil, filters and spark plug. System operating accordingly upon departure.
Replace main house unit with 60k hz hp with high efficiency filtration, uv system with oxidation and code kit
Pausing call, installed txv and replacement x 13 fan motor. Fan motor will not push correct cfm. Comfort advisor visit set for 10-12 tomorrow.
Came out for an evaluation on an 11-year-old unit the system was freezing due to a restricted TXV unable to guarantee lead time on the TXV so the customer wants to talk to the parts department first before making a decision to replace the TXV or sit down with a comfort advisor
This estimate was for a new build no existing equipment at all he's wanting a complete system install with construction for less than 10
8/6/25 Called and spoke to customer is not a call back needs new disposer. Gave customer eta about an hour in a 1/2 from current job. She said was fine if I came by tomorrow anytime
Replaced delta shower valve cartridge in upstairs bathroom. Also unjammed disposer in kitchen. Tested after repairs were made everything working properly.
Replaced doa condenser. Pulled vacc down to 193 microns and adjusted refrigerant levels to an 8 subcool. System producing 20 degree delta as I left Per Robert- No refrigerant charge Thank you for Choosing Comfort Experts- Have a great Day
7/29/25 On arrival condenser fan motor was running but pulling a large amp draw. Txv metering device was restricted and my leak detector did pick up refrigerant around the back side of coil. Customer opted to replace fan motor and add a compressor saver kit to help compressor start easier. Pausing call, will return once fan motor comes in.
Condenser Board was giving P0 code, Compressor went into thermal, washed the compressor down to cool When compressor started again it gave a loud sound as if it was breaking internally Automatically went into thermal again Diagnosis- Bad compressor Needs new compressor
