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Prompt and knowledgeable. Fixed air in no time. Thanks Daniel!
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Tyler figures out our fountains electrical problem and corrects it!?! He is always welcome as courteous and knowledgeable! Sue Tejml, Copper Canyon, TX Denton County
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Tyler Lawyer is always pleasant and tries to meet your requests. He is always welcome at our home! Sue Tejml, Copper Canyon, Denton County, Tx
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Mark is always outstanding in plumbing and electrical. I request him by name. Sue, Copper Canyon , TX
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Mark is both a knowledgeable plumber AND electrician! And, he is always pleasant, tries to reduce costs, and has creative solutions to an aging 32 year old home's issues. I always ask for Mark Watkins by name! Sue
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Ian Conrad is always a pleasure to have in my home! He is knowledgeable and always pleasant. Thank you for such a competent plumber ! Sue
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Mark Watkins is so good as both a plumber AND electrician that I always ask for him by name! He is pleasant, very experienced, and creative in solutions to problems AND in saving costs!?! Hard to beat that combination!
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On time and efficient. Took time to answer questions and explain maintenance of the new system. Joe and Sergio are the best!!!
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Steven did a great job!! Very thorough and explained everything!!
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I called at 0645 when I knew something was wrong. Told a tech would be here btwn 0800 and 1200. Hoped to avoid the hottest time of the afternoon. Tech showed up at 4pm and was great. Long long time customer and expected quicker service. Disappointed for the first time
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Mike installed two hose bibs, one of which required cutting into drywall and adapting the new piece into a troublesome prior fixture. He adapted well to the unforeseen issue, solved it and put in both bibs with the care and attention to detail of a dedicated craftsman. I was very impressed and appreciative of the quality of his work and, of course, the final end product was what I had wanted.
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Mark is researching parts we need to repair instant kitchen sink hot water dispenser installed new this past Spring by another plumbing service. Past plumbing service repairs have not lasted. Comfort electrician Brady did a fantastic job on exterior landscape lights around our pool. Mark appears to be equally as knowledgeable in his plumbing specialty. Sue Tejml
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07/13/24 TS- left waterheater, ignited at first but the burner only held for 6 sec before dieing out and I couldn't reboot it again. The right waterheater booted up and is on when I left. Both waterheaters need their T&P replaced. The right T&P didn't open and the left one got stuck. The right tank feeds into the left waterheater so in order for them to get any hot water, they would have to use up the left tank first. Extra fee with installing because it's in an attic space. House hold of 3 is small enough to downgrade to a single tank. They currently are on 1 tank anyways with how it's hooked up.
Arrived for eval Customer stated it was working earlier Ran test and the cap, compressor saver, filter, and refrigerant all look good. Replaced drain switch under warranty System running before I left
Plumbing inspection Downstairs hall bath lavatory pop up assembly is leaking when ran Older plumbing around home with faucets and shut off valves All toilets are in good condition at this time 2 water heaters in attic on opposite sides of home both newer Rheem models with no leaks. Pressure tanks are present Replaced pool bath pop up assembly.
Tyler L. completed an electrical service call.
She replaced the batteries in the thermostat and didn't push the thermostat all the way against the wall.
Electrical rec work completed Electrical tune up completed Need Ian to perform a plumbing tune up anyday before the 23rd and if Ian can't do it Mark w
I will need to return tomorrow first thing to install a new light in her driveway also need to ask Mark about her tune ups
Tested all components all measured within ratings and specs. Refrigerant level is normal. Washed and cleaned condenser. Washed filter.
Tech arrived at a service call. Upon inspection, the system was functioning. The filter was dirty and replaced. The contactorless board was showing no errors. The condenser coils were dirty and hosed off to assist with air flow across the coils. The electrical was tightened. The capacitor was within specs. The system was functioning upon departure.
4/9/24 Me and Mark W will be returning on Tuesday the 16th to install two new boxes and trench on the side of her house or her fountain wiring
The service fee is not applicable is this is something that I have already addressed and me and Mark Watkins will be returning on Tuesday the 9th to run new wiring from the house to a small outside underground box the conduit coming from the house is 3/4 and coming out of the box is half inch flex
Tech Cody arrived customer's house, I meant Mrs Ready and she directed me inside to the thermostats and then showed me the attic access to the indoor units. She told me about her concern for some hot and cold spots in the home, from my inspection I found that to remedy this all we had to do was adjust the dampers on the supply vents. I started my inspection with the indoor unit for the downstairs, first thing I noticed when I opened up the unit was microbial growth inside, the homeowner did not have a filter for me to replace the old one with, the blower wheel look clean, and there was corrosion on the indoor coil. I then moved over to the indoor unit for the upstairs, again the first thing I noticed when I opened up the unit was microbial growth inside, the blower wheel look clean, the filter was in need of replacement, the evaporator coil was heavily corroded and also had microbial growth in between the fins. I showed Mrs ready the microbial growth inside the units before heading out
I found out why the fountain would trip after a minute of being on and by turning the lights on at the same time, the outside electrical box was filled will water so I vacuumed it up and it works perfect but the box most likely needs to be replaced
Tested all components all measured within ratings and specs. Refrigerant level is normal. Washed and cleaned condenser. Changed filter. (Claim information) Condenser pad is cracked due to a recent storm reducing structural integrity eventually will lead to sag and cause potentially condenser and compressor damage/failure. Recommended air quality repairs. Water heater flush was done today. Emailing estimates to customer.
