Hunter was knowledgeable, thorough, and gave us all the pertinent information to questions we asked. The service was excellent!
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Cody was knowledgeable and professional. He was able to quickly service my unit and replace the UV bulb.
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Ian was able to quickly find the problem and get the compressor working again.
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I would definitely recommend them! Quick and friendly service. I called them about 7:30 pm Sunday and they were here the very next day Monday @ 10 am to fix my AC. Ian Conrad is definitely great at his job, and very professional. Thank you to hum, and their company. If I could I would give them 10 stars
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Cody was efficient and pleasant and Explained everything he did and everything he found …. Enjoyable
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Ian was very professional and explained everything as he went. He diagnosed and cleaned my unit without Hard selling me on anything new. I really appreciate his honesty and work ethic.
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Good explanations using visuals, pleasant , good demeanor - pleasure to have in my home
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Mark’s attention to detail and thorough explanations provided peace of mind.
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Tyler was professional, honest & respectful. Appreciate Corin promptly correcting the scheduling mistake the original service scheduler made with my appt..
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Appreciate Justin being on time, courteous & knowledgeable! He was efficient & informative. Plan to reschedule him for installation of a compressor saver, appreciate not being pressured to make that decision today, I would NOT have considered or trusted his suggestion had I been pressured!
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Level 2 duct cleaningnis set for the morning of November the 7th. Joe said he will include cleaning the dryer vent with the purchase of a level 2 duct cleaning. Heating tune up performed today. UV light is on and still working as it should. All amp draws are in range. Refrigerant levels are acceptable. Outdoor unit was washed and waxed. Mild particle build up starting to form on the blower wheel and evaporator coil. Level 2 duct cleaning set for the morning of November the 7th. Customer has paid half down and will pay the remainder upon completion of the work.
Completed tune up on system. Changed lock out from 40 to 30 degrees. Washed outdoor coil. Filter was clean. System worked properly in heat pump and on the furnace.
Super tune up performed today on a 4 year old gas furnace with straight cool condenser. All electrical connections are tight with no corrosion. Burner, igniter, gas valve and pressure switch are all working accordingly. All safeties are confirmed working. Heat exchanger is acceptable. Compressor and condenser fan motor are in working order. Refrigerant levels are in range. Outdoor unit was washed and waxed.
Heating tune up performed today on a Goodman heat pump with air handler installed in 2018. All electrical connections are tight with no corrosion. Heat strips are pulling proper amperage. PSC blower motor and capacitor are acceptable. Blower wheel and evaporator coil are clean. Compressor and condenser fan motor are acceptable. Dual run capacitor was showing as weak. Capacitor was changed on this visit with a premium capacitor. System running and cooling the home upon departure.
Went over project with Brian and Mark.
2019 Amana Airhandler Checked and tightened all electrical connections Changed customer provided filter Drain was clear and draining at this time Blower motor and wheel were acceptable Evaporator coil was acceptable UV system is functional but lamp is passed replacement date 2019 Amana Heatpump Checked and tightened all electrical connections Dual Run Capacitor was within manufacture range Primary electrical unit was acceptable Refrigerant levels were acceptable at this time Fan blades and motor were acceptable Condenser coils were acceptable Cleared debris from the bottom of the unit Washed condenser coils from the inside out Waxed the top of the unit Recommended UV lamp replacement or UV system upgrade
replace 48k duct system, add 2700 sq ft R30 insulation and install generator interlock switch
Upon arrival tech found that the in door unit was working properly te h headed out side and found that the condenser was not running, technician, opened up panel and found cap to be blown. Technician checked fan motor to make sure it was not seized up. Technician installed a new cap and started system back up system is walking properly at this time.
Came to job for estimate for EV charger and customer said he had a friend come by and quote him for 350 but he also wasn't with a company or anything but still wants to choose us because we are insured and everything and are a company
Arrived to no cool. System was going down on high pressure due to a very dirty condenser coil. Cleaned condenser coil and performed a function check. Syst noperating properly upon departure. Customer did not have a filter for the air handler and has been running without a filter for a while. Told customer she needs two 16x20x1 filters.
Tech found biological growth in the supply tech recommends IAQ to get rid of the growth. Tech found that the system had surge pro on the system tech washed and waxed the system
Low refrigerant levels leak in evaporator coil. Talked with customer about repair and replacement of system due to the system being out of manufacture warranty. Customer agreed to have me call back on Wednesday and talk about having a comfort advisor appointment setup cause his wife was not available yoday
4 ton compressor saver installed on the main system. Performed function check. System operating normally at time of departure.
Pollen technicians arrival technician talk to homeowner technician did find that one of the systems is not keeping up correctly technician did athero evaluation as well as a complete tune-up on both systems technician found that the system is a mixed match system outside is from 1999 and the indoor is from 2015 outside is a heat pump and inside is a gas furnace everything is working properly system is not efficient as it used to be technician is going to have a comfort advisor come out to talk to homeowner
Two system tune up performed today. Both systems are 10 year old Trane heat pumps with air handlers. All electrical connections are tight with no corrosion. All amp draws are acceptable. Blower wheels and evaporator coils are clean. Refrigerant levels are in range. Compressors and condenser fan motors are acceptable. Both outdoor units were washed and waxed. Pausing job to ensure a return visit is scheduled for Monday to install a 4 ton compressor saver.