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Cody was efficient and pleasant and Explained everything he did and everything he found …. Enjoyable
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Ian was very professional and explained everything as he went. He diagnosed and cleaned my unit without Hard selling me on anything new. I really appreciate his honesty and work ethic.
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Good explanations using visuals, pleasant , good demeanor - pleasure to have in my home
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Mark’s attention to detail and thorough explanations provided peace of mind.
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Tyler was professional, honest & respectful. Appreciate Corin promptly correcting the scheduling mistake the original service scheduler made with my appt..
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Appreciate Justin being on time, courteous & knowledgeable! He was efficient & informative. Plan to reschedule him for installation of a compressor saver, appreciate not being pressured to make that decision today, I would NOT have considered or trusted his suggestion had I been pressured!
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Cole kept in touch with us about his arrival time and was able to quickly diagnose and repair the problem!
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Frustrated, your team was out 3 weeks ago … and Friday our system was not Cooling …we needed over 2 pounds of coolant when three weeks earlier —- the coolant level was fine. Also, how did we get a blocked drain pipe in that same time frame and that it wasn’t found with the tune up?
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Upon arrival techs where shown to the condenser and air handler techs started with the air handler because customer had to go take care of her horses. Once techs got all the readings inside, techs moved outside. The in rush amps were at 129. Once techs got super heat and super heat met techs standards. Tech washed and waxed condenser. Techs suggested compresser saver. Customer decided to go ahead with the compressor saver. Once compressor saver was installed, techs showed homeowner the in rush amps were at 31.
Customer states that the outdoor unit is turning off before tstat is satisfied and the indoor blower keeps running. He was told in the past that it was a pressure switch outside. The technician was unable to recreate the issue. All data collected is within range of a well running system. Static pressure is .5, delta T is 19 degrees, and subcool and superheat are within an acceptable range. Technician is unable to diagnose the problem any further until the system fails and a code can be read from the board. Advised customer that the next time this happens to leave the system off and do not perform a reset. That way the codes will be able to be read.
I've returned today to install the easy start. Start up amps are 18 running is 10. System is installed and ready for cooling.
This system has was tripping due to float switch. I repaired drain and cleared it. He wants to install easy start system. I will be pausing this job until parts arrive.
Upon arrival, techs were shown to the condenser and air handler. Techs started with the condenser. Once the techs got all the readings from the condenser. Techs moved to the air handler where we changed the air filter and got our readings. Once finished in the attic techs moved outside to clean and wax the condenser.
Tech Cody arrived to customer's home and met the homeowner. When I arrived the system was cooling but could not creep down to the sey point of 69 degrees,and the homeowner said that last night he noticed that the unit outside was not running even though the thermostat was calling for cooling. I checked the outdoor equipment and found the compressor and fan motor were operating within manufacturer range. However I diagnosed a weak auxiliary motor starter. Inside I noticed that the filters were dirty and in need of changing, they were 1 inch thick and hadn't been replaced in 6 months. Everything at the indoor unit was in manufacturer range. I shared my findings with the home owner and recommended he change the weak auxiliary motor starter and install a compressor saver, I also encouraged him to replace the filters tonight to help with airflow for the unit. System was cooling when I left.
Upon arrival Customer had the system off, turned tstat to cool. Heat pump came on, Checked pressures and Refrigerant levels were showing slightly low. Checked and changed filter, after changing filter Refrigerant were showing normal. Found p trap in drain was clogged Cleared and treated drain. Left system in cool mode customer confirmed
Tech Cody arrived to customer's home and met the homeowner. I started indoors, the return plenum and duct were dirty and in need of cleaning, the evaporator coil was clean, I replaced the filter, the blower wheel was clean and the motors capacitor was within tolerance. Outside the compressor and fan motor were operating within manufacturer range. The start kit and capacitor were within tolerance. I washed and waxed the unit and then shared my findings with the homeowner. She did not want to clean her ducts today.
During inspection of upstairs system I found a blower wheel that was impacted by dirty and debree After checking refrigerant levels I found system was low on refrigerant. Performed complementary leak test and located a leak in the evaporator coil. Took Cust to evap coils and showed them the leak they confirmed. Cust does not want to repair system at this time. Recommended replacing evap coil and correcting charge on system, or system replacement Need to follow up
2020 Lennox airhandler Checked and tightened all electrical connections Changed Customer provided filters Drain has some build up in trap and no drain protection Evaporator coil was acceptable Blower motor and wheel were acceptable Condensate pan and Blower case have biological growth build up 2020 Lennox straight electric Checked and tightened all electrical connections Auxiliary motor starter was weak and out of manufacture range Primary electrical unit was Refrigerant levels were acceptable at this time Fan blades and motor were acceptable Condenser coil was acceptable Washed Condenser coil from inside out Cleared debris out of unit Waxed top of unit Recommended drain protection, Auxiliary motor starter, compressor saver for high Amp start up and uv system for biological growth and clean air. Customer wanted to wait for Recommendations
2023 revolv airhandler Checked and tightened all electrical connections Customer recently changed filters Drain was clear and draining Blower motor and wheel were acceptable Evaporator coil was acceptable 2023 ducane heatpump Checked and tightened all electrical connections Dual run capacitor was within manufacture range Primary electrical unit was acceptable Refrigerant levels were acceptable at this time Fan blades and motor were acceptable Condenser coil was acceptable Washed Condenser coil from inside out Cleared debris out of unit Waxed top of unit Recommended pan treatment and compressor saver
Arrived for STU #IAQ filter fine Drains clear Blower and coil dusty Heat strips fine Condenser coil clean Compressor exceeding LRA at start Fan motor running hot Refrigerant levels fine Recommend replacing the fan motor and adding a hard start kit System cleaning recommended with or without filtration upgrade to increase efficiency and extend system lifespan Plumber visit scheduled for 5/25 for issues with a sink drain
5/16/24 Collected half of repairs today, need to return tomorrow first call when it quits raining to charge system properly. Drain cleared and pan treated. Drain was severely clogged had to perform Drain repair as well. Cleaned Drain pan which was full of water and rust. Performed leak test on evaporator coil no leak. Found a leaking Schrader valve on Condenser. Cust had to leave could not collect signatures. Wants me back first call tomorrow.
