Great service and professional team. Adam was courteous and pleasant to work with. Estimate was submitted and was clear and fair. Great job! Keep up the good work!
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Adam and Anthony’s expertise and dedication to customer satisfaction is very appreciated.
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Micheal, the technician demonstrated solid technical skills and a great knowledge base. He took the time to explain the processes clearly and addressed my questions thoroughly. His professionalism and attentive attitude contributed to a positive experience, reflecting his commitment to quality service.
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Thank you for sending an excellent service rep today. I look forward to using your company for my plumbing and electrical needs in the future.
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Enjoyed talking to Adam He was very professional and explained everything that needed to be done.
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Lisa was exceptional. She consistently went above and beyond for me as a customer for over two decades. Lisa's empathetic nature was truly remarkable and genuinely cared about my needs and concerns, and took the time to listen attentively. Her ability to understand my circumstances and offer helpful solutions was invaluable. One of the things that I appreciated most about Lisa was her commitment to valuing me as a customer. She always went the extra mile to ensure that my needs were met and that I was satisfied with her service. That, in and of itself will be the reason I always will work with Comfort Experts for all my home issues. Thank you Lisa!
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Tyler did a great job, was able to quickly diagnose the issue and get it repaired.
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Would prefer using a better rated equipment such as Ruud, Daikin or Carrier brands such as bryant, Comfortmaker etc.
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Zac was good. I am waiting to get report from him on heater. Will be able to share my opinion after that.
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Arrived onsite found the shower pan upstairs had suddenly failed causing a release of water. Also rebuilt the hose bibb in front of home replaced washer and seal cause it was dripping.
I have installed two new LED lights in both closets and replaced two light bulbs in the bathroom
Arrived onsite customer had a toilet in downstairs leaking by the fill valve. Went ahead and rebuilt toilet in downstairs bathroom.
I will be returning on Tuesday after 4:30 to install 2 new led tube lights
Arrived onsite customer had water damage underneath where the master bathroom shower stall is located. Found the shower drain is leaking also you can see where the actual shower stall is damages as well. Recommended to customer to get the shower basin or pan replaced when they do that they will connect drain properly and everything. Customer will have a contractor replace shower stall upstairs will contact us if he needs us for anything else.
Replaced TXV and got it functioning properly Need to have an Electrician out on Friday 6/6 first call to look at light fixture not working in closet, ballast out possibly and gfci outlet by condenser is not functioning properly, losing one leg of power Damper needs to be replaced in order for airflow and cooling efficiency to be at a 100% Thank you for choosing comfort experts
Customer is still unsure if they want to purchase generator from us or have a customer supply generator will contact us for a future meeting with install manager
Came to job to Check for plug.Not working and plug was working but talked to customers are about hanging t v's and will come back tomorrow to do them second call
On this job i looked at both heating and cooling sides of the system. I washed the condensor and change the filter. All componets check in tolernace amd system is ready for cooling. The condensor does have some damage like a tree fell on its head. This is pics.
Performed full system evaluation Diagnosed Bad TXV Delta was 30 superheat 35 and subcool 3.5 Capacitor was way out of tolerance and brought up to customer replaced same day mfd were 15/4 Should be 45/5 Compressor overamping, soft start/hard start brought up but will consider for another visit TXV replacement is to be scheduled on Wednesday 6/4 first call of the day, will need Ryan's assistance
still pending and customer is not answering
Performed cooling tune up Washed condenser and tightened connections Replaced filter - Delta 18 All cooling components are in tolerance Recommended IAQ200 UV Recommended attic tent - 26 1/4 width x 56 length inches - attic tent System left on cool at exit
Replaced 40 gallon gas water heater in attic upstairs. Also installed customer supplied toilet and replaced shut off valves for toilets. Customer had to get floor reinstated around the flange for toilet in master bathroom. Will return and install toilet after he has floor fixed. Customer financed this job through goodleap
Came to job to replace fart fans in two bathrooms Is customer is financing the whole job And talk to adam and he's gonna try to add this on To the financing
Came to job to quote adding generator inlet and talked with customer about what size generator they would need to run most Important things and meter had pipe pulled out