Zach was professional & knowledgeable. I trusted his evaluations & recommendations.
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Great service and professional team. Adam was courteous and pleasant to work with. Estimate was submitted and was clear and fair. Great job! Keep up the good work!
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Adam and Anthony’s expertise and dedication to customer satisfaction is very appreciated.
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Micheal, the technician demonstrated solid technical skills and a great knowledge base. He took the time to explain the processes clearly and addressed my questions thoroughly. His professionalism and attentive attitude contributed to a positive experience, reflecting his commitment to quality service.
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Thank you for sending an excellent service rep today. I look forward to using your company for my plumbing and electrical needs in the future.
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Enjoyed talking to Adam He was very professional and explained everything that needed to be done.
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Lisa was exceptional. She consistently went above and beyond for me as a customer for over two decades. Lisa's empathetic nature was truly remarkable and genuinely cared about my needs and concerns, and took the time to listen attentively. Her ability to understand my circumstances and offer helpful solutions was invaluable. One of the things that I appreciated most about Lisa was her commitment to valuing me as a customer. She always went the extra mile to ensure that my needs were met and that I was satisfied with her service. That, in and of itself will be the reason I always will work with Comfort Experts for all my home issues. Thank you Lisa!
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Tyler did a great job, was able to quickly diagnose the issue and get it repaired.
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Would prefer using a better rated equipment such as Ruud, Daikin or Carrier brands such as bryant, Comfortmaker etc.
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Came out for a free second opinion homeowner provided invoice from Ernie's Plumbing scope of work is to cap a gas line past the valve behind the stove also provided option for terminating the gas line entirely inside of the wall unfortunately we did not do any business today the homeowner said that he has a family friend plumber that he already has a membership with
Showed up for a free second opinion homeowner was not home spoke with tenant who showed me the invoice from the previous company spoke to the homeowner over the phone he did not want me to perform any more work today he just wanted an estimate comparable to the findings of the previous company I am pausing this call so that the office can figure out the job balance because it was booked as an eval
On this job I looked at duct work and system for both up and down stairs. Heating / cooling Concerns 1. Dirty supply vents / blower motor 2. System 1 upstairs unit needs real seal. To much cracks and air leakage. 3. System 2 low super heat 22° should be 15° 4. System 1 weak cap high inrush amps 5. System 2 high inrush amps and worn out contactor pads. 6. No water safties on either system Recommendations 1. Leak search system. Fix and add freon. 2. Easy start for both systems to tackle high inrush. 3. Replace capacitor 4. Level 2 duct cleaning for both systems. 5. Reseal system air leakage. 6. Maintainace plan. For routine cleaning and tolerance check. 7 water safties x2 8 ground both condensors propley.********* This is code**************
Name two house to give quote to do a bunch of stuff including running a circuit for a welder and shop behind house and also fixing GFCI and bathroom by rerunning wire to tie into GFCI in bathroom for it to be grounded and also talked about swapping out three plugs and bedroom and as well as adding two plugs on a circuit to that same bedroom but quoted it all to the customer and customer really liked it and they will reach back out as soon as they are ready to do the work
Level 2 30k heat pump closet upflow with code kit, complete duct system, thermostat wire to outdoor and indoor, power to indoor, power to outdoor and line set $24,663 Level 3 30k heat pump closet upflow with all the same additions as above $28,125
Came to house to quote hiding wires behind TV and also fixing light on back porch and as well as bringing dryer plug up to code and also adding a plug in the garage for extension cord and quoted customer for everything and also talked about under cabinet lights but cabinets were much different than normal cabinets and was going to have to look over it at meeting to see if there's any possible way of doing it
Furnace evaluation Reverse polarity code No ground in the furnace outlet Collected polarity and advised homeowner of correct direction on the plug Furnace heating at exit
Super Tune up Replaced condenser fan capacitor All other components are fine Refrigerant levels done IAQ200 ballast failed Replaced under warranty and upgraded to IAQ300 sealed 4 supply vents with mastic System cooling at exit
8/30/25 Rick Salvazar 9726009056 Mobile 2145526269 Need to call the property manager but he's only available for Tuesday, there is a dedicated circuit in the panel for a car charger but it's not present in the garage, so I need to figure out where or how to get it there
On this job I replaced a 45/5 cap. System is now back online and ready for cooling.
On arrival downstairs system was off. Customer stated that they have had it off since yesterday because it was making noises. Switched call to evaluation and found fan motor pulling .86 amps out of a FLA of .73. Removed top and fan blade will not spin a full rotation when pushed. Bearing failure in fan motor. Upstairs condenser capicator reading 25 out of 45 mfd. Unable to do a maintenance with unit not functioning, customer declined to have system fixed.
8/28/25 Coming back out here tomorrow on Friday the 29th with Tyler because my truck doesn't have a ladder rack and will need somebody to help carry the ladder in
On arrival system was off. Found dual ran capicator open reading 0/0. Once replaced system resumed cooling. Explained and collected service fee from neighbor.
For this call we performed an evaluation. There was a dual run capacitor out of tolerance. We replaced the component within warranty (premium capacitor purchased previously). The system began to cool within normal limits. Thank you for choosing comfort experts, have a great day!
For this call I performed an evaluation. I discovered the primary drain line was clogged backing up to the secondary activating the drain Saftey. I successfully unclogged the drain line. The systems refrigerant was wnl and was cooling wnl as well. Thank you for choosing comfort experts have a good day!