Tyler did a great job, was able to quickly diagnose the issue and get it repaired.
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Would prefer using a better rated equipment such as Ruud, Daikin or Carrier brands such as bryant, Comfortmaker etc.
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Zac was good. I am waiting to get report from him on heater. Will be able to share my opinion after that.
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Colby was phenomenal. Quickly diagnosed the problem, explained everything very thoroughly, restored my cold air, and even left me with some helpful pointers for the future. Greatly appreciated!
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The technique Mike did an awesome an very thorough inspection of my unit. Very knowledgeable about the unit. I will request the gentleman for any future service needs.
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The guys were both friendly and knowledgeable. Explained what was recommended and had pics to help. Would highly recommend!
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Diego was professional and knowledgeable. He did a great job.
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Fast, profesional and very good! They fixed my issue in no time in the dead of the summer heat. Highly recommended.
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Expedient and reliable. Worked with Steven before. Very knowledgeable
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The system had a bad 35 5 cap and core sense needed to be reset. System is back online and cooling.
Arrived for CTU All components were working and intolerance Recommend a compressor saver, IAQ 200, duct clenaing, and membership Customer said she will think about recs
Arrived fur service Eval Evap coil leaking refrigerant Comfort Advisor today at 5
06/22/24 TS- upon arrival I was meet with a tankless instead of a tank and informed the customer that the promotion is for tank only. I discussed pricing for tankless flush
06/21/24 TS- thermostat was not allowing any volts to pass to the elements. Bottom element resistance was off the charts. I replaced both thermostats and elements. Popped breaker back on and upper element booted up with 240 volts.informed customer it will take about 90 minutes to fully heat up tank
06/17/24 TS- customer wanted a waterheater flushed when I arrived but the unit is 12 years old and the T&P valve wouldn't open ( I didn't feel comfortable pushing it). Instead of flushing the unit due to age, I put in a water alarm in the drain pan and gave the customer options to prepare for, when the waterheater gives out. She declined any repair or replace at this time.
Performed inspection wrote some recommendations. Customer said he will let us know if he wants anything done.
Arrived for eval Customer states that the lines was dripping Ran test and found out the socondary line was being used on both units Recommend disassemble the line and flushing it Customer wants to wait Had customer sign drain line form System was running before I left
Arrived for STU All components were working and in tolerance The cap was out but is under warranty and replaced Recommend duct cleaning, and membership upgrade
Arrived for STU All components were working and in tolerance Recommend IAQ 200, blower clean, coil clean, anti microbial mist, insulation, duct cleaning, drain clear, drain switch, compressor saver, surge protector, and membership Customer denied and filled drain form
For the super tune-up I inspected the air handler and condenser, all equipment was measuring with the manufacturer specs.
