Zach was professional & knowledgeable. I trusted his evaluations & recommendations.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Great service and professional team. Adam was courteous and pleasant to work with. Estimate was submitted and was clear and fair. Great job! Keep up the good work!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Adam and Anthony’s expertise and dedication to customer satisfaction is very appreciated.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Micheal, the technician demonstrated solid technical skills and a great knowledge base. He took the time to explain the processes clearly and addressed my questions thoroughly. His professionalism and attentive attitude contributed to a positive experience, reflecting his commitment to quality service.
Overall Experience
Quality
Price
Convenience
Thank you for sending an excellent service rep today. I look forward to using your company for my plumbing and electrical needs in the future.
Overall Experience
Quality
Price
Convenience
Enjoyed talking to Adam He was very professional and explained everything that needed to be done.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Lisa was exceptional. She consistently went above and beyond for me as a customer for over two decades. Lisa's empathetic nature was truly remarkable and genuinely cared about my needs and concerns, and took the time to listen attentively. Her ability to understand my circumstances and offer helpful solutions was invaluable. One of the things that I appreciated most about Lisa was her commitment to valuing me as a customer. She always went the extra mile to ensure that my needs were met and that I was satisfied with her service. That, in and of itself will be the reason I always will work with Comfort Experts for all my home issues. Thank you Lisa!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Tyler did a great job, was able to quickly diagnose the issue and get it repaired.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Would prefer using a better rated equipment such as Ruud, Daikin or Carrier brands such as bryant, Comfortmaker etc.
Overall Experience
Quality
Price
Convenience
Super Tune up Replaced condenser fan capacitor All other components are fine Refrigerant levels done IAQ200 ballast failed Replaced under warranty and upgraded to IAQ300 sealed 4 supply vents with mastic System cooling at exit
8/30/25 Rick Salvazar 9726009056 Mobile 2145526269 Need to call the property manager but he's only available for Tuesday, there is a dedicated circuit in the panel for a car charger but it's not present in the garage, so I need to figure out where or how to get it there
On this job I replaced a 45/5 cap. System is now back online and ready for cooling.
On arrival downstairs system was off. Customer stated that they have had it off since yesterday because it was making noises. Switched call to evaluation and found fan motor pulling .86 amps out of a FLA of .73. Removed top and fan blade will not spin a full rotation when pushed. Bearing failure in fan motor. Upstairs condenser capicator reading 25 out of 45 mfd. Unable to do a maintenance with unit not functioning, customer declined to have system fixed.
8/28/25 Coming back out here tomorrow on Friday the 29th with Tyler because my truck doesn't have a ladder rack and will need somebody to help carry the ladder in
On arrival system was off. Found dual ran capicator open reading 0/0. Once replaced system resumed cooling. Explained and collected service fee from neighbor.
For this call we performed an evaluation. There was a dual run capacitor out of tolerance. We replaced the component within warranty (premium capacitor purchased previously). The system began to cool within normal limits. Thank you for choosing comfort experts, have a great day!
For this call I performed an evaluation. I discovered the primary drain line was clogged backing up to the secondary activating the drain Saftey. I successfully unclogged the drain line. The systems refrigerant was wnl and was cooling wnl as well. Thank you for choosing comfort experts have a good day!
Arrived onsite customer had a water heater leaking in Attic area needing to be replaced. Wrote estimates for customer he is going gps peak to wife and get back to us.
Customer is discussing options will be in touch with me this evening pausing this job. The house is empty currently in transitioning of selling.
On arrival downstairs south side system was off. Found furnace breaker tripped. Once turned on blower motor began to spark and burn like crazy. Recommended speaking with comfort advisor about replacement due to cost of repairs and the fact that the system is 23 years old. Comfort advisor visit is scheduled for 10-12 tomorrow.
Sent email quoting a level 1 18k straight cool horizontal with code kit and a 50 gallon electric water heater for $13,488
Wrote estimate for customer he said he will call us if he needs us.
Air flow evaluation Downstairs bedroom 2 story house is 8 degrees away from the thermostat No attic access above it Quoted dampers and balancing And mini split Declined all today
Arrived onsite wrote estimate for some repairs needing to happen customer said she will call office and see if she can set up payment like she did on the last job I side for her.