He was very informative, very friendly, very professional and very patient with all of our questions. It’s good to know that we still have technicians like Cody who care about their job and strive to improve. We will be asking for him again for all future services.
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By far the best Mr Kellen was very curtious and professional. Found the problem in a timely manner, fixed it rechecked his own work and the whole unit. Thank you Sir 🙏. We highly recommend him
Response from Comfort Experts Inc.:
Thank you so much for your kind words and for sharing your experience with Mr. Kellen. We're delighted to hear that you had such a positive encounter with our team. We take great pride in providing courteous and professional service to our customers. It's fantastic to know that Mr. Kellen not only identified and fixed the problem promptly but also went the extra mile by double-checking his work and the entire unit. Your recommendation means a lot to us, and it reaffirms our commitment to delivering top-notch service. If you ever require our assistance again or have any further questions or concerns, please don't hesitate to reach out. We're here to serve you and ensure your HVAC needs are met to your utmost satisfaction. Thank you for choosing us! ????
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Would highly recommend him to anyone! Honest and hard working tech!
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Very fast and efficent. Would be happy to have him come to service my ac at any time
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Response from Comfort Experts Inc.:
Thank you for sharing your gratitude and appreciation with us! We're very grateful for our loyal customers like yourself. Thank you for calling on us time after time!
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Simon was very thorough and professional. He went above and beyond, and we appreciated his work very much. He worked very hard!
Response from Comfort Experts Inc.:
Simon is amazing and thank you so much for taking the time to share these kind words. It's a gift to earn your business and we can't wait to give you our best every time we meet.
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We had to have a new system put in and they did an outstanding job. They came back on a call in because we were worried it wasn't cooling correctly. They checked everything and explained how the newer high efficiency systems worked. No muss no fuss.
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Jose and Antonio G were our installers and did an outstanding job of getting our new system in and running. They took the time to make sure everything was done right and explained our system to us.
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Replaced 40/5 mfd warranty capacitor installed a 5 ton compressor saver kit and deep cleaned the condenser coils Pausing this job for the office to run payments
7/5/24 Upon arrival Customer stated 4 mini splits aren't working correctly, one in upstairs is blowing but not cooling as should. In mothers section of home one is leaking on the wall and upstairs has one that isn't even coming on at all. Master bedroom doesn't seem to keep up as should. Per Mark W reschedule for Monday 7/8/24 for Justin P and Mark D for first call
Failed thermostat replaced at system is operational Refrigerant levels are off cust is selling home just wants system to run
Upon arrival system was off with fan on During inspection turn system on and verify that outdoor unit fan motor was not turning on but compressor is running and this was caused due to the capacitor being below tolerance and not allowing the fan to stay on and compressor is running only due to the fact of the compressor saver Spoke to customer and got a new capacitor installed and talked about a maintenance agreement he said he would need to think it over before committing to a maintenance agreement Left customer sound for system operating properly and cooling
Took capacitor payment out of today's payment since the fan motor comes with a new capacitor System is on and operating efficiently Fan motor amp draws look good
On this job the thermostat was the issue. I installed a new one got the system back online. Ssytem heats and cools in both functions. The tD is 18. Filters are clean.
Tech Cody arrived to customer's home. Inside the coil and blower were both clean, the homeowner did not have new filters for me to install. The heat strips functioned properly and I poured a gallon of water into the drain. Outside the compressor and fan motor were running properly, when I hooked up my guages I found the refrigerant charge to be correct. I washed the coil and finished with a waxing of the unit. Customer joined our home and budget protection club and booked an appointment with CA. PLEASE PUT MEMBERSHIP AUTO PAY ON CARD USED FOR THIS INVOICE. Address that maps takes you too is incorrect, customer in on the corner of Lanark Drive.
2021 gas furnace Checked and tightened all electrical connections Changed Customer provided filter Drain was clear and draining Blower motor and wheel were acceptable Evaporator coil was acceptable 2021 amana straight electric Checked and tightened all electrical connections Dual run capacitor was within manufacture range Primary electrical unit was acceptable Refrigerant levels were acceptable at this time Fan blades and motor were acceptable Condenser coil was acceptable Washed Condenser coil from inside out Cleared debris out of unit Waxed top of unit Recommended pan treatment and compressor saver
Main unit 4 ton 2005 electric. Secondary unit 3 ton 2005 electric. Systems are functional at this time. Due to age and refrigerant availability it is highly recommended to replace. Home was empty upon arrival, grounds keeper wanted a report. Home is listed for sale and selling "as is".
Customer had thermostat on fan on which is reason unit did not turn off. Outdoor did not turn on. Checked wiring and seen everything was fine and turned on system. Outdoor turned on. Seen refrigerant was a little low so went ahead and added some and let customer know unit is cooling again.
During inspection verified that system was working properly Spoke to customer about recommendations for the system that would help the reliability of the system and customer stated that husband just changed jobs and that now is not a good time for them to move forward with anything Left customers house with system operating properly
Install Heat Pump 60k upflow use current filtration
