Tyler was amazing . He checked everything and figured out what issue was and I am a very Happy customer. I will more than surely call if I ever need anything. Thanks alot for great service .
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He was very nice. He listened to me and made me feel like we were friends, not just a workman and an old lady. He did a very good job and explained to me what was going on with our A/C
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He does a very good job explaining what’s needed to be done and he is very detail oriented! Highly recommend him!
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Kellen was very respectful, knowledgeable, technical, courteous , and prepared for finding any issues. He explained each step along with pros and cons of each item to be assessed.
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He was very informative, very friendly, very professional and very patient with all of our questions. It’s good to know that we still have technicians like Cody who care about their job and strive to improve. We will be asking for him again for all future services.
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By far the best Mr Kellen was very curtious and professional. Found the problem in a timely manner, fixed it rechecked his own work and the whole unit. Thank you Sir 🙏. We highly recommend him
Response from Comfort Experts Inc.:
Thank you so much for your kind words and for sharing your experience with Mr. Kellen. We're delighted to hear that you had such a positive encounter with our team. We take great pride in providing courteous and professional service to our customers. It's fantastic to know that Mr. Kellen not only identified and fixed the problem promptly but also went the extra mile by double-checking his work and the entire unit. Your recommendation means a lot to us, and it reaffirms our commitment to delivering top-notch service. If you ever require our assistance again or have any further questions or concerns, please don't hesitate to reach out. We're here to serve you and ensure your HVAC needs are met to your utmost satisfaction. Thank you for choosing us! ????
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Would highly recommend him to anyone! Honest and hard working tech!
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Very fast and efficent. Would be happy to have him come to service my ac at any time
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Response from Comfort Experts Inc.:
Thank you for sharing your gratitude and appreciation with us! We're very grateful for our loyal customers like yourself. Thank you for calling on us time after time!
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Simon was very thorough and professional. He went above and beyond, and we appreciated his work very much. He worked very hard!
Response from Comfort Experts Inc.:
Simon is amazing and thank you so much for taking the time to share these kind words. It's a gift to earn your business and we can't wait to give you our best every time we meet.
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We had to have a new system put in and they did an outstanding job. They came back on a call in because we were worried it wasn't cooling correctly. They checked everything and explained how the newer high efficiency systems worked. No muss no fuss.
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Upon arrival customer stated that the system would not do anything during evaluation found that the thermostat was set to cool with the fan on while the air handler did nothing along with the heat pump found that the transformer had failed receiving 240 volts but was not stepping it down in 24 replace transformer under warranty reset system as system was running notice the fuse would pop isolated the short to the heat pump found that the solenoid wires to the compressor had melted to the compressor along with the plugs for the for the windings and the solenoid compressor got extremely hot melted wires causing it to pop the fuse unable to test compressor or get it to run condenser is DOA need to order new Amana two-stage condenser
Arrived to no cool. Customer had a very restrictive air filter in place that was causing the system to freeze up and go out in low pressure. Advised customer to get a new filter that allowed more airflow through.
Super tune up performed today on a two year old ducane heat pump. All electrical connections are tight with no corrosion. Heat strips are pulling proper amperage. Blower motor and evaporator coil are clean. Compressor and condenser fan motor are acceptable. Reversing valve and defrost control board are working properly. Outdoor unit was washed and waxed.
Main house inspection found electrical service mast and meter not secured properly and pulling away from house. Main panel located in laundry room with water heater directly in front of panel. Very loose main lug terminals found and tightened. Secondary service has direct burial service conductors laying on ground crossing walkway and driveway. Aluminum conductors used without anti-ox paste. No conduit to auxiliary panel. Secondary panel does not have panel grounded properly. Found burned neutral conductors in attic in splice. Installed 3 jct box's in attic for splices.
Tech found that the electric heat is working properly at this time
Installed GFCI to service bidet outlet. Electrical work complete. PLEASE SCHEDULE HVAC TECH FOR FRIDAY 9/12. CUSTOMER IS CONCERNED ABOUT THE TEMPERATURE IN THE GUEST BEDROOM.
Estimate accepted to install GFCI for bidet in master bathroom. Will feed off of smoke detector circuit nearby. Bidet draws 8.75a 1050w no dedicated circuit required.
Today we showed up for a plumbing evaluation. Upon a rival the homeowner had pulled the powder bath toilet, and ran a snake due to the line clogging up. When she said the toilet back there was no flange to attach on to. It was just a 4-in pipe. We set a new toilet flange glued, and anchored to the ground. We set a new wax ring along with new bolts. Hook the toilet back up and test it with toilet paper. Everything flushed well and there were no leaks. Thank you for choosing comfort experts!
Cooling tune up performed today on an Amana down flow gas furnace with a straight cool condenser installed in 2021. All electrical connections are tight with no corrosion. Refrigerant levels are in range. All amp draws are in spec. Customer states that the house has trouble cooling. Technician found that the system is running as it should however there are multiple air leaks in the ducting under the home. Customer does not want to repair duct leaks at this time.
Upon technicians arrival technician found low voltage fuze popped as well as bad low voltage wiring outside wear 24 volts was touching it each other technician in place low voltage wiring as well as low voltage fuze system is up and cooling properly at this time
Font technicians arrival technician found that the system didn't have a float switch technician is going to recommend this to prevent any floods in case any of the drains get clogged in the future. Tech also recommends a UV lamp to prevent any growth.
Customer will pick up new water heater and have it ready for us Friday. Need to set it up for Friday morning of this week
Level 3, 4 and 5 30k heat pump closet upflow upstairs Level 3, 4 and 5 60k heat pump horizontal downstairs Both with new line sets
6/1/25 Water leak under mobile home. House is skirted with blocks and mortar. Access hole has foundation blocks in front of it so I cannot get through. Will need to go back first call in the morning with small helper ( Zach W.). Customer has no water at this time so need first call
