Colby is polite, professional and very knowledgeable of hvac systems and warranties. He check what the problem was and then check our warranty. We will be asking for Colby in the future for system check ups and any calls. Great job Colby you are an asset to Comfort and a blessing.
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We needed a system check for our house as we prepare to sell. Leo was excellent, understanding our needs and assessing our system for performance and any maintenance needs. It turns out our system is working well and we’re good to go. Leo was great himself, very thorough, polite, and respectful of our house.
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Pricing for all plumbing seems to be high these days…but it is what it is I guess
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Lisa is friendly and very helpful. She answered my questions and was able to order what was needed for our annual service. Everyone at Comfort Experts are very nice.
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Chris did a great job with our guest shower head and faucet. Would use him again. Thank you!
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Colby went above and beyond, was very thorough, polite, answered all our questions, and remarkable attention to detail. Want Colby to come for our next tuneup. He is an asset to your company.
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Mark showed up quick, told me what needed to be done and did it with minimal interruption and quick. The only negative, and it wasn't Mark's fault, was that I had scheduled the service the day before and it never got scheduled. So I sat at home for a day waiting on someone to come and nobody every did.
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Mark is a real professional, courteous and was able to answer all our questions. Comfort should be proud to have someone like Mark representing their company as he truly represented what service is about.
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I appreciate the time and consideration Jeff put into our service call. He did a thorough job. He was pleasant to do business with. A+
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Tyler was courteous, professional, and answered all my questions.
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Blake did a thorough job with our annual service for our system. He explained everything in a friendly, professional manner.
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On arrival system running and cooling with no issues. Customer stated that they had flipped breakers to system a couple times and each time the system resumed running. System has a contactor less board. Found no current codes, compressor capicator was reading 39 out of 45 and compressor saver kit was 0 mfd. Replaced both and advised customer to call us and not flip breakers if problem persists so we can see code causing issue. System cooling as I left.
Systems are working good, washed the Condenser, changed the filters Had 55 degree air coming out the main system and 50 degree air out the other one Thank you for choosing comfort experts, have a great day
On arrival both systems running and cooling producing 20 degrees delta. Indoor units clean and drain lines flowing. Outdoor unit passed all electrical testing but both condensers overamped on start up. He wants to get two compressor saver kits in February.
Evaporator coil and Condenser coil are both leaking Freon, Condenser is within manufacturer’s warranty, Evaporator is not Total repair cost is $7800, recommended to customer to replace entire system instead and start fresh with 10 year warranty,
Replace shop unit with 24k gas hz with high efficiency filtration and code kit, move outdoor unit 4-5 inches from current spot
Arrived onsite customer had a toilet in master bathroom clogged. Went ahead and unclogged toilet. Tested after repair was made everything working properly.
On arrival all three systems running and cooling as intended. Indoor units dusty from recent renovations. Two uv systems non functioning. Outdoor units passed all electric testing but two of the three exceeded the manufacturer red line on start up. Recommended compressor saver kits to address this and an iaq visit to look at filter upgrades, duct cleaning etc. System cooling as I left.
Pricing on this estimate is to clear the stoppage affecting the upstairs lavatory connected to the Condensation drain.
For this job, I did a super tuneup. System was pulling a 10 Delta. No water safeties so I recommended one secondary drain line is damaged. Recommended a repair. Gas line is not up to code requires a black pipe coming out of the furnace and a sentiment trap. At the condenser, the capacitor was fine. in rush was a little high suggested an easy start kit to lower inrush. supply Plenum was super dusty and ducts were looking very dirty. Suggested a duct clean.
Arrived onsite customer had 2 tankless water heaters throwing an error code of 17 on both units. Pulled the cover on units and reset both units at the motherboard. Tested after reset everything working properly.
On arrival system was just about flat on refridgerant. Found large hissing leak in evaporator coil. Customer is going to get second opinion from Baker brothers. Strongly recommend speaking with comfort advisor about replacement due to cost of repairs and likelyhood of future repairs given the age of the equipment.
I have replaced a switch he had attempted to do it himself but did not complete it so once I installed the new one it worked perfectly fine
For this job I provided the customer with a complimentary plumbing inspection. All major fixtures are fully operational and in good condition, only blaringly obvious issue was the angle stops. All stops are twist to stop, and need to be converted to 1/4 turn stops. I informed the customer of the issues with the existing stops and provided an estimate to replace all of the stops in the residence.
Today I showed up for an evaluation homeowner Express concerns about his drain lines and opted to have both of them cleared today I blue nitrogen through both drain lines and chased it with a half a gallon of bleach and 3 gallons of hot water ensuring that everything is Flowing free and clear also verified underneath the sinks after doing so there was no leakage and no mess thank you for choosing comfort experts!
Can two customers house to give quote on adding two fans on a patio and having to pipe them in from a plug Talk to customer about it and price was just too high customer got a quote That was a thousand dollars cheaper and we were just to much for that job