Chris did a great job with our guest shower head and faucet. Would use him again. Thank you!
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Colby went above and beyond, was very thorough, polite, answered all our questions, and remarkable attention to detail. Want Colby to come for our next tuneup. He is an asset to your company.
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Mark showed up quick, told me what needed to be done and did it with minimal interruption and quick. The only negative, and it wasn't Mark's fault, was that I had scheduled the service the day before and it never got scheduled. So I sat at home for a day waiting on someone to come and nobody every did.
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Mark is a real professional, courteous and was able to answer all our questions. Comfort should be proud to have someone like Mark representing their company as he truly represented what service is about.
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I appreciate the time and consideration Jeff put into our service call. He did a thorough job. He was pleasant to do business with. A+
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Tyler was courteous, professional, and answered all my questions.
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Blake did a thorough job with our annual service for our system. He explained everything in a friendly, professional manner.
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Had a great experience. Did the tune up on units and felt very at ease. He was efficient and friendly.
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Brian was polite, efficient, and very knowledgeable. Very friendly and answered all our questions. Neat work and cleaned up areas. We love this company and have been working with them since they put in our Heat Pump.
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A Goodman rectifier is less than $5 bucks on Amazon I paid Hobson over $200. Hobson has done this more than once. Shame on you. Technician was fine
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I contracted with Hobson Electric to have a full home generator installed early this summer. We have struggled with multiple supply chain/product availability/ Covid related issues, but I have always been impressed with any of their team members that supported us during this timeframe, and that is doubled for members of the Hobson family such as Brian who personally executed the generator installation , electrical hookup, and our connection to wifi.
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Tech arrived at a 2 system membership tune-up. Upon inspection, the main system capacitor was out of tolerance. The contactors were in working condition. The condenser coils were hosed off to assist with air flow across the coils. The filters were clean. The ductwork and blower area was dirty. The heating systems reached complete ignition. The drains were clear and bleach was poured. The customer was informed of recommendations today. He decided to add a Lifetime Duel Run Capacitor to the main system. This item was installed, tested and functional. The customer was having issues with the main system cooling the area in the past. He recently added insulation about this area and will monitor the situation into the summer. The system was functioning upon departure.
For this evaluation customer stated downstairs unit would not cool or heat. Found airhandler outlet was not receiving power. Moved plug to another adjacent outlet. Customer did not want repaired at this time.
After arrival the homeownertold me , there are a couple of things to wanted me to look at while I was here and luckily I was able to take care of them without having to grab my tool bag. Besides that I came across no other interest throughout the home except for the fact that the water heaters are both eighteen years old. The homeowner said that he wants some time to save up in order to replace them but is not looking to replace them right now since they are both working. Thank you.
Gathered data for estimate on rainwater harvest system for watering his gardens. Will build the estimate and send it to Mr Joseph.
Disassembled leakey gas valve. Assembled new gas valve, checked all fittings for gas leaks found none. Fired system up, system ran with no issues. Left system in heat
Tech arrived at a service call. Upon inspection the door panel was loose. The door was rescued and the system regained functionality. The filter and return ductwork was dirty. The UV bulb may be expired. The system was heating upon departure.
Upon arrival customer stated master bedroom had very strong gas smell. Before opening up unit small gas smell was present. Ran system in heat mode had no gas smell. Shut system down had strong gas smell at top of the gas valve. Leak tested inlet and out let of gas valve found no leaks. Determined gas valve was leaking at top of valve. Shut gas valve off to prevent leak, confirmed with customer Oem gas valve needs to be ordered system is down GME80805CN - 1605253991
Arrived for AHx2 #IAQ cleaned both filters - left side system failed on arrival and needs to be replaced Drains clear Blower s and coils dusty Furnace components fine Capacitors fine Both units have dehumidifiers that are no longer used Both units have biological growth in need of UV systems to eliminate
On arrival the system was running and heating producing a 20 degree delta. The indoor unit had a clean blower and coil and the drain lines flowed when flushed. The outdoor unit passed all electrical testing. With the customers permission I installed a drain treatment strip and updated their memb3rship to the new home and budget plan. I am pausing the call to allow time to update the membership.
2016 up stairs Amana Gas furnace Checked and tightened all electrical connections Changed customer provided filter Drain was clear and draining poured a gallon of water down Blower motor and wheel were acceptable Evaporator coil was acceptable Blower cap was acceptable Uv system was functional 2016 Downstairs Amana Gas furnace Checked and tightened all electrical connections Changed customer provided filter Drain was clear and draining poured a gallon of water down Blower motor and wheel were acceptable Evaporator coil was acceptable Uv bulb was out Recommended replacement bulb 2013 Master bedroom Amana Gas furnace Checked and tightened all electrical connections Changed customer provided filter Drain was clear and draining poured a gallon of water down Blower motor and wheel were acceptable Evaporator coil was acceptable Uv bulb was out Recommended replacement bulb
Upstairs unit - 2006 3 ton gas r22. Evaporator coil - coil compromised, heavy rust, leaks detected, r22 refrigerant. Blower capacitor is failing and the wheel has build-up. Heatexchanger- early signs of the end of life, orange flickering flames present at burners. Inducer motor very noisey. Attic tent is a makeshift and not secure. Downstairs unit - 5 ton gas furnace 2006, evaporator coil 2020, condenser unit 2012. Blower capacitor is below manufacturer tolerance. Heatexchanger- 2006, early signs of end of life. Blower has dirt buildup on wheel. Condenser unit - heavy pitting and scorching present on primary Electrical control contactor. Failing 70mfd capacitor. After sitting with the homeowner and going over all of the photo and video evidence surrounding the 2 system, expressing the issues present and future (history, age and refrigerant type), knowing there is no manufacturer warranties to help off set the cost of major component replacement and that the upstairs is r22 with l
On this job I washed condensor and changed filters. All componets are functional and in tolerance.
On this job I washed both condensor and changed filters. I also noticed the uv bulbs on both systems are out. They do not wish to replace at this moment. How ever they do want to renew there memberships
On arrival the system was running and heating. The furnace operated as intended and the cooling side produced a 20 degree delta. The indoor unit had clear drain lines and a clean blower and coil. The outdoor unit passed all electrical testing but the compressor was overamping on start up. With the customers permission I replaced the out of tolerance capicator.
