Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Technician was very thorough, very friendly and very responsive to my concerns. Great service.
Overall Experience
Quality
Price
Convenience
Kellen Mullinnix is an excellent professional and a very polite and nice person.
Overall Experience
Quality
Price
Convenience
Blake was excellent! Checked my HVAC system and explained everything thoroughly.
Overall Experience
Quality
Price
Convenience
Ryan the service manager and I spoke after a not very good experience, he went out and checked the technicians work and said it was done properly which I wasn't sure about, and told me I would receive a discount off the price I was charged and I was happy about that since they had been out 45 days prior for the same issue. Unfortunately I have yet to receive the credit. I just made my second call so hopefully he will take care of it.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Blake was very thorough checking my HVAC system. He explained all his findings and suggestions well. I love having Comfort Air keeping my system in tip top shape.
Overall Experience
Quality
Price
Convenience
Ryan was efficient & knowledgeable. He has been servicing my HVAC system for several years. He explains what he has done and if I need to be aware of any upcoming issues. I trust his advise.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
On arrival drain line was clogged. Since I was unable to clear clog we ran a sump pump through the attic and outside into main house plumbing. System cooling as I left.
Today we showed up on a complimentary plumbing estimate. Upon arrival the homeowners AC was backing up, and was not cooling correctly. I went and checked the drain or the AC condensate tides into the plumbing, dumped about 25 gallons into the plumbing and everything was draining well. The issue is at the unit, and we are sending a technician back out here. Thank you for choosing comfort experts!
Performed evaluation Upon arrival wet switch was sounding alarm Reset switch and found primary cause to be clogged main line after trap Copper wall line leads to back of home and drops into ground port Unable to operate on line Scheduled Plumber 08/20/25 1st call System cooling 22 Delta left off and Fan left On at exit - running system cooling will cause water to build and accumulate on floor
Washed condenser coil, Tested drain line, changed filter, Refrigerant levels are good Compressor is overamping, recommend soft start to address issue Customer inquired about duct cleaning, will leave on estimates for future reference Pier and beam home, condensate line drains outside, no sight of it draining into house plumbing
Upon arrival customer stated he is renting. Breaker was motfsbly damaged by AC tech and APOINTMENT was made. I STRONGLY advise a panel upgrade the federal Pacific stab lock is dangerous and located in an illegal position. Spoke with landlord on the phone about service upgrade as well as some other minor repairs the tenant was interested in . Decided to go ahead and replace breaker at this time against electricians advise to consider panel upgrade.
Install 42k gas horizontal with high efficiency media filtration and UV sterilization, code kit and move current unit surge protector to new unit
For this job I inspected the shower drain line. The drain line is cast iron and has significant corrosion around the inter wall of the pipe which is causing the slow draining issue. I provided the customer will multiple estimates for various repairs in the home. The customer asked us to tentatively schedule them for Aug. 9. They are wanting a Hydro Jet Service.
Performed evaluation Upon arrival system is operational - Delta 2 Home holding 76 calling 72 - system will continue to run but will not reach temperature System is low on refrigerant Leak searched indoor/outdoor Unable to reach exact point of leak - recieving hit on Cloud mode from indoor unit - unable to get to back of coil due to system Coverage/space Emergency drain pan has small water build up - no clog in primary Condensor is unlevel due to time/erosion Reccomended refrigerant Reccomended refrigerant/coil replacement - point of failure Reccomended soft start Reccomended supply seal/duct seal Scheduled Comfort Advisor Tomorrow 07/25/25 2pm -5pm System left on cool at exit
For this job I performed an evaluation. The system was not running upon arrival. The board on the outside unit had a locked router error code and the compressor saver kit was out of tolerance. I changed the compressor saver kit out within pnl warranty. Scheduled a plumber lead for homeowners son's house. Applying $100 credit on this account and for the son's account to go towards repairs. Plumber scheduled for Saturday 7/26/25. Thank you for choosing comfort experts, have a great day!
The outdoor breaker is already eight right size the breaker inside the panel is an olde type we don’t carry or change those out but our outdoor has the right breaker on it
EVAP coil leaking R22 Replacement recommended due to cost of old refrigerant and coil Comfort Advisor Tomorrow 3-5
Customer canceled call
Completed cooling tune up All electrical components good amp draws good free on levels good temperature split good filter good drains clean and clear clean condenser
On arrival system was off due to faulty dual run capicator, replaced capicator and compressor was overamping but system otherwise running with no issues. Customer did not wish to add a compressor saver kit at this time.
Performed evaluation Upon arrival system was off Outdoor unit failed to operate Dual run capacitor 0MFD readings - top expanded buldge Replaced capacitor and tested system System cooling and refrigerant are within tolerance Do to electrical readings and physical operations Recommended OEM primary electrical control unit Recommended Disconnect with Whip Recommended Soft start Recommended OEM condenser motor System operational and left on cool at exit Comfort Advisor scheduled 07/19/25 9am-12pm