Overall Experience
Quality
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Overall Experience
Quality
Price
Convenience
Technician was very thorough, very friendly and very responsive to my concerns. Great service.
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Kellen Mullinnix is an excellent professional and a very polite and nice person.
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Blake was excellent! Checked my HVAC system and explained everything thoroughly.
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Ryan the service manager and I spoke after a not very good experience, he went out and checked the technicians work and said it was done properly which I wasn't sure about, and told me I would receive a discount off the price I was charged and I was happy about that since they had been out 45 days prior for the same issue. Unfortunately I have yet to receive the credit. I just made my second call so hopefully he will take care of it.
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Blake was very thorough checking my HVAC system. He explained all his findings and suggestions well. I love having Comfort Air keeping my system in tip top shape.
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Ryan was efficient & knowledgeable. He has been servicing my HVAC system for several years. He explains what he has done and if I need to be aware of any upcoming issues. I trust his advise.
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Overall Experience
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Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Performed evaluation Upon arrival system was off Outdoor unit failed to operate Dual run capacitor 0MFD readings - top expanded buldge Replaced capacitor and tested system System cooling and refrigerant are within tolerance Do to electrical readings and physical operations Recommended OEM primary electrical control unit Recommended Disconnect with Whip Recommended Soft start Recommended OEM condenser motor System operational and left on cool at exit Comfort Advisor scheduled 07/19/25 9am-12pm
Replaced 50 amp with 60 amp breaker in panel
Came to put the right breaker size on the outdoor system
Performed cooling tune up Delta 17 Upon entering home, system is was working efficiently Found no underlying issues with electrical or refrigeration, Customer did state one room was hot and indeed it was, upon inspection with thermal camera I was able to determine insulation would correct issue IAQ was also mentioned and maybe next time will consider uv light system
On arrival system running and cooling producing 20 degrees delta. Indoor unit clean and in good condition and drain lines flowed when flushed. Outdoor unit passed all electrical testing. System cooling as I left.
Completed coolant tune up all electrical components good amp draws good Freon levels good temperature split good drains cleaning clear filter good
During this visit i looked at the cooling sisde of the sytem. This is a dc inverter system its currently not rhrowing any codes and test in tolernace. Its td is 20. The air scrubber is working and filter is still clean. The system is ready for cooling.
Changed out beakers and labeld them
On arrival customer stated system working fine but he wanted his refridgerant checked. System producing normal delta, found no leaks when leak searching. Subcool was moving between a 3 and a 4. Advised that this is outside of normal range but currently his system is functioning and no leak had been found. He wanted to hold off on adjusting charge.
Marked heat kit on data tag and wrote heat kit kw on breaker panel labeling Heat kit lists max overcurrent as 50/60 breaker in panel is 50 amp and should comply
Install 30k upflow gas with standard filtration and code kit
On arrival system running and cooling producing 20 degrees delta and a 13 superheat. Indoor unit clean and in good condition. Outdoor unit passed all electrical testing but the compressor was fairly loud on start up. I recommended a compressor saver kit to address this. System cooling as I left.
Install 24k hz heat pump keep current filtration includes code kit
Performed cooling tune up Delta 18 Washed condensor and tightened connections Replaced filter Reccomended indoor coil Reccomended blower motor Reccomended fan motor Reccomended soft start Flex System left on cool at exit Comfort advisor scheduled Thursday 04/24/25 1pm-3pm Reccomended April air kit and soft start for new system
On arrival system running with water in emergency pan. Primary and secondary drain line clogged. Cleared both and poured two gallons of water without issue. Also changed filter and installed drain treatment strip