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Daniel explained the process he would go through to ensure my air conditioner was in good condition and would stay in good condition. He was knowledgeable and was thorough. Great Service!
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Tyler is always friendly and kind. He is always very helpful.
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The young man you sent for this service call, Blake B., is a credit to your company. He is polite, knowledgeable, no-nonsense. Thank you so much.
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Tyler was very courteous and professional in his work. He goes the extra mile to make sure the repair is done right the first time.
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Tyler was very thorough with his inspection. He was very professional and answered all of my questions.
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Overall Experience
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Overall Experience
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Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Arrived for eval The thermostat was reading no 24v Ran test and the board is out Related information to customer Customer would like to have comfort advisor for a new indoor unit only Comfort advisor appointment for 07/19/24 10-12
Est fot water heater in attic 50 gallon nat Gas
Air conditioning repair for a residential homeowner. Inspected the A/C unit and found the condenser fan was failing. The condenser fan was replaced to resolve the issue for the customer. The customer was thankful for the service.
They are very interested in a generac and solar so we need a sales rep on Monday the 15th afternoon to talk to them about details. they have natural gas and would also be interested in a battery system for the solar There panel looked great they have gfci's where needed I did answer a couple basic generator question but will leave the rest to the sales rep
Descaled both tankless water heaters located in attic. Flushed lines after descale and made sure hot water was getting to all fixtures.
Arrived for evaluation Replaced filter, cleared drain, and installed compressor saver kit Warranty leak search and repair System left on cool at exit
On arrival system was off. I turned the system on and it had a 2 subcool and a 40 superheat. I found the leak in the condenser coil. I recommended speaking to a comfort advisor about replacement due to the age of the equipment and the cost of repairs. I left the condenser disconnected to prevent further damage to the compressor.
Arrived for eval Cut screws down so the cap can go on System running before I left
Arrived at eval Customer stated that the system has been coming on and off I ran test and found out that the motor is pulling over the max amps Related information to customer that because it over the max the fan can do that. It will probably go out soon and I recommended changing it out. Customer wants to wait and see how much they can get out of it
Arrived at eval Customer stated that one of the upstairs thermostat was not working with the WiFi. Checked and confirmed and warranty out the nest thermostat and put in a order for a new one Will come back and do job once thermostat is in.
Arrived for eval Drain line was clogged and relayed information to customer Drain and clear the lines Tested the lines and it was good System running before we left
