Zak was great, very knowledgeable and well experienced. He was through explaining the issue with the AC unit and what options available.
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Nathaniel was extremely professional, polite, thorough, and demonstrated attention to detail. He worked with me on making sure we had the right parts and material to get the job done. No pressure and not salesy at all. Will definitely use in the future and request him personally. Highly recommend.
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Daniel explained the process he would go through to ensure my air conditioner was in good condition and would stay in good condition. He was knowledgeable and was thorough. Great Service!
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Tyler is always friendly and kind. He is always very helpful.
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The young man you sent for this service call, Blake B., is a credit to your company. He is polite, knowledgeable, no-nonsense. Thank you so much.
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Tyler was very courteous and professional in his work. He goes the extra mile to make sure the repair is done right the first time.
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Tyler was very thorough with his inspection. He was very professional and answered all of my questions.
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Today we showed up to a non-working garbage disposal. Homeowner used it last night and it jammed up and stopped working. The p-trap was directly underneath the garbage disposal, had to remove p-trap to unjam garbage disposal. Cleaned out around the teeth of the garbage disposal. Tested and was working properly when I left. Recommendation- if garbage disposal Jams again, I would replace. Thank you for choosing comfort experts!
I have given an estimate to replace the electrical panel this includes a surge protector a ground rod and the panel itself
Arrived for service call Spoke to homeowner about diagnostics previously performed Homeowner understand what is going on and why Will follow up on Monday to determine what direction he wants to go
Quoted a level 3 48k gas horizontal with April Aire for $17,500
Performed evaluation Trane system 29 delta - electronic filter - unable to access and pull filter due to placement of system - system needs to be re mounted and moved for access - filter has excessive build up - not allowing enough air to cycle through coil Reccomended compressor capacitor - severely out of tolerance Reccomended disconnect - poor connection and mount - has voltage damage to shell of insert - when placed back - outdoor unit was unable to turn on with high voltage passing- will need new disconnect and Capacitor to see system performance Goodman system 16 delta Reccomended dual run capacitor - OMFD Has compressor saver kit attached - unit not safe to operate with 0MFD capacitor - will negatively damage compressor Reccomended primary electrical control unit Reccomended soft start Reccomended comfort advisor Comfort advisor scheduled (office to call and reschedule) originally scheduled 05/30/25 9am-11am Office to call ahead tomorrow before Comfort advisor dispatches
Performed super tune up Washed condenser and tightened connections Replaced filter All cooling and heating components are in tolerance Recommended Soft start System left on cool at exit
Level 1 duct cleaning done by jonathan
On arrival both systems running and cooling producing adequate deltas. Indoor units had significant bacterial growth and dust. Recommended iaq 200 uv system to address this. Outdoor units passed all electrical testing but both condensers over amped on start up and the downstairs disconnect is broken. Systems cooling as I left.
Arrived for IAQ estimate Homeowners have allergies related to dust pollen and mold Installed IAQ2000 package and L1 duct clean scheduled with Joe for 5/24
During this visit i looked at cooling side of the system. Im happy to report that the system is in good health. The td is 20 filter is and condensor is washed. I recommend more insulation for the attic. This will help the system turn on less. I also recommmed and easy start for out side all though the inrush isnt super high the sound it makes when it kicks on is troublesome. Easy start with reduce the inrush up to 75%. This provides a wide range of benefits for the system the most important being added longevity.
On this job i discovered the system down. The fan motor is shot i also noticed the the contactor in bad condition as well as the deforst control board. I recommed putting an easy start on this system is repairs are going to be made. He wants to pause on repairs and sit with CA to discuss new system and time line for install. Ca is set for may 20th at 10am sharp.
Arrived onsite customer had a water line at meter that was leaking. Went ahead and cut bad section of water line out and repiped tested after a repair everything working properly.
Came to job for plugs in light. Not working was not a call back. But found the issue and was very, very simple. Customer didn't have card on her so promised she would call tomorrow. And pay and if not please reach back out to get payment
