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Nathaniel was extremely professional, polite, thorough, and demonstrated attention to detail. He worked with me on making sure we had the right parts and material to get the job done. No pressure and not salesy at all. Will definitely use in the future and request him personally. Highly recommend.
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Daniel explained the process he would go through to ensure my air conditioner was in good condition and would stay in good condition. He was knowledgeable and was thorough. Great Service!
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Tyler is always friendly and kind. He is always very helpful.
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The young man you sent for this service call, Blake B., is a credit to your company. He is polite, knowledgeable, no-nonsense. Thank you so much.
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Tyler was very courteous and professional in his work. He goes the extra mile to make sure the repair is done right the first time.
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Tyler was very thorough with his inspection. He was very professional and answered all of my questions.
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Performed cooling tuneup and recommended upgrading uv system to air and surface cleaning iaq 200 uvc system. System running and cooling on departure.
Arrived onsite customer had a water heater just installed last year wanted flushed on special. Went ahead and flushed water heater tested after flush everything working properly.
Came out to look at thermostat
Came out to do a doa outdoor unit
On arrival systems running and cooling as intended. Drain lines flowed when flushed. Filters changed. Washed condensers, they passed all electrical testing but overamped on start up.
Arrived for service eval Compressor running at 25 amps designed for 23 Restricted filter line dryer causing over pressure lockout Replaced filter line dryer and refilled machine Compressor amp draw fine but no pressure differential present Condenser replacement warranty
Showed up for a membership tune up one under warranty one not both systems heat pumps homeowner expressed his concerns about previous technicians that left him uneasy after a conversation he was willing to allow me to do the tune-ups checked everything indoor and out and cooling mode both units have a good temperature split no concerns with refrigerant levels change the filters flushed both drain lines with bleach washed both of the outdoor condensing coils and removed as many leaves from inside as I could found biological growth inside the air handlers discussed options with the homeowner for updated UV systems as well as different options for start assist as both condensing units are over amping upon startup also brought it to the homeowner's attention that the defrost control board on the smaller older unit is showing signs of burnout I discussed the new home and budget protection plan with him however he is content with what he currently Has the customer did decide to install A com
Plumber Adam turned off the switch to the furnace while doing his tankless water heater inspection.
Need to schedule replacement for Monday morning 6 hour job
Sold level 2-36k gas horizontal Rocky will pay in full at installing Installing Monday March the 17th
For this cooling tune-up I inspected the customers furnace, evaporator coils and condensers for the upstairs and downstairs systems. Overall both systems were running well and all equipment is measuring within manufacturer specs. There is a large amount of biological growth in both supply plenums, I highly recommend replacing the UV Bulb in the downstairs system, as well as installing a UV Sanitation System in the upstairs supply plenum to kill the current biological growth in the plenum and continue to purify the air circulating throughout the home. Please have Shaun come out March 28th to look over the customers tankless water heater as It appears there is corrosion on fittings and connections, and water sitting in the drain pan. There is no water safety to alert the customer of any leaks from the tankless water heater.
For this job I came back and installed a new zone damper for the customer as his other one was intermittently failing. After installation and sealing of the duct work, myself and the customer tested all the zones and the dampers were functioning like they should.
Upstairs toilet is leaking at tank to bowl
On arrival upstairs system cooling when told to heat. I found the thermostat not sending the correct signals to the zone board, and the zone board was sending a call for cooling when not receiving one. Highly recommend replacing thermostat and zone board. Found uv system out of tolerance and significant biological growth in supply plenum. Recommended iaq 200 uv system to address this by killing all biological growth in airflow. Recommended soft start kits to help protect and extend the life of both compressors. Customer declined all recommendations.
