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Tyler L. Done a Great Job ! He was very experienced with the service we got !
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Mark is an excellent Service Technician. Very knowledgeable, detailed, experienced and most of all concerned about the customer satisfaction. He really cares about me and the job he is doing. SMALL NOTE OF CONCERN: I am a very loyal customer (You-all are the best!). A member of the Annual Service Contract (monthly fee). My three high end "state of the art" Systems were purchased about 6 months ago (still under warranty). And, am wondering why I paid $79.00 for a service call for low voltage fuse replacement?
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Mark was awesome. Explained everything. Very efficient.
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Justin was awesome. He explained everything that he was going to do and gave a summary of what he found.
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Mark fixed a problem with the HVAC quickly and effectively. I appreciate his friendly attitude and respect.
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Super tune up performed today on a donflow air handler installed in 2002 with a payne heat pump installed in 2016. Coil and blower wheel are very dirty and need to be cleaned. Compressor is amping high upon start up. Suggest adding a compressor saver to help the system start up more efficiently. Drain has a blockage that needs to be cleared. Duct under the house needs to be properly attached and sealed. Blower capacitor was out of tolerance and was changed on this visit.
Customer was quoted for a generator for home, they are in talks with insurance because this is needed for a special needs child that they're getting money for he and his wife and the insurance company are meeting about moving forward on this.
2015 Amana Gas Furnace Checked and tightened all electrical connections Drain was clear and draining at this time poured customer supplied bleach into P trap UV system is non functional Ignition system is functional All safeties are functional Blower motor and wheel were acceptable Evaporator coil was acceptable 2015 Amana Straight Cool Checked and tightened all electrical connections Dual run capacitor was weak and out of manufacture range Compressor LRA is over manufactured rating 112 testing at 132 Primary electrical unit has carbon build up Refrigerant levels were acceptable at this time Fan blades and motor were acceptable Condenser coils were acceptable Cleared all debris front the bottom of the unit Washed condenser coils from the inside out Recommended dual run cap, compressor saver and UV200 or Comfort Advisor Visit due to the age of the system
Two system super tune up perfomed today. Both systems were insrall d in December of 2020. All electrical connections are tight with no corrosion. Heat strips are pulling proper amperage. Both systems are clean. UV lights are on and working properly. Reversing valves and defrost control boards are working as they should. Both compressors and condenser fan motors are acceptable. Refrigerant levels are in range both outdoor units were washed and waxed.
Came to job for cooktop randomly not working after it working perfectly for a year but got here and found breaker and everything on but when to cook top and found that it at a loose connection and simply put the connection back together and everything is working and no issues persist but explain to customer to call us back if anything else happens or if it happens again
2021 Amana Gas Furnace Checked and tightened all electrical connections Changed customer provided filter Drain was clear and draining at this time UV system is functional Ignition system is acceptable All safeties are functional Blower Motor and wheel were acceptable Evaporator coil was acceptable 2021 Amana Straight Cool Checked and tightened all electrical connections Dual run cap was within manufacture range Primary electrical board was acceptable Compressor saver is functional Refrigerant levels were acceptable at this time Fan blades and motor were acceptable Condenser coils were acceptable Washed condenser coils from the inside out Talked with customer about generators and best options for the situation. Decided to hold off on talking with advisors
Upon arrival customer stated that the system was tripping the breaker in the panel and when it tried to start it would also pop on the inside. During evaluation found that a spade corroded and touch the inside of the Airhandler and was shorting to ground. Also found dual run cap was weak and replaced today Recommended replacement of the whole heat kit or comfort advisor. Customer wants to replace the heat kit at this moment. Disabled HEATKIT for now but system is still able to heat the house with the heatpump but if the system goes into defrost will not be as efficient Customer paid half today with check Need to order Airhandler Heat kit AIRHANDLER MODEL - FV4ANF005 SERIAL - 3801A58643 HEATKIT MODEL - KFCEH150F15 P/N - 324648-414
Replaced failed X-13 Motor and ran system check. Found no other issues with the system at this time. Left with system in heat
Master/living and kitchen Airhandlers Checked and tightened all electrical connections Heat strips were functional and within manufacture range UV system in kitchen Airhandler is out and needs replacement, UV system in master/ living is on but past date of replacement Changed customer provided filters Drains have slight build up in traps Blower motors and wheels where acceptable Evaporator coils were acceptable Both Airhandlers have biological growth build up Master/living and kitchen Heatpumps Checked and and tightened all electrical connections Dual run capacitors were within manufacture range Primary electrical units were acceptable Defrost boards were acceptable Defrosts were functional Refrigerant levels were acceptable at this time Fan blades and motors were acceptable Condenser coils were acceptable Washed condenser coils from the inside out Recommended drain cleanings, compressor saver for master/living Heatpump. And either uv upgrades or lamp replacements
If water heater breaker trips then the breaker will need to be replaced with square d home line double pole 30 with w singles on outside picture of current 20 amp is incompleted form Pausing job for Donna to sign
The switch for the chandelier in the room to the left is the problem he would like to replace that himself and there was no issue with the outlet in the bathroom
I have rewired the bathroom light/fan
Found the system slightly over charged. Adjusted refrigerant charge and adjusted the heat kit fan speed. PREVIOUS TECH SHOULD NOT HAVE CHARGED A SF. WILL SEND OUT AN EMAIL TO HAVE THE PAYMENT REVERSED.
Two system tune up performed today. All electrical connections are tight with no corrosion. Both systems are clean. Heat strips are pulling proper amperage. Both compressors and condenser fan motors are acceptable. Refrigerant levels are in range. Reversing valves and defrost control boards are working as they should.
Upon arrival 2019 Trane Heatpump was out on soft lock out due to the Heatpump going into defrost multiple times within the hour. Checked refrigerant pressure and found the true suction port had low pressure causing the line temp to drop rapidly in turn causing the defrost cycle to kick on multiple times. Found outdoor TXV is not adjusting and is failed. Talked with customer about pricing and customer stated she wants to wait for nowb