Jake was wonderful. He identified and fixed the problem I was experiencing. He took the time to explain the problem and what needed to be done now and what improvements could be done.
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These guys are FANTASTIC!!! Mike and Leo did an awesome job, professional, knowledgeable, the BEST. Highly recommended!!
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I had invited my son and his wife to stay with me for a few days, until their AC got repaired. The second day here, the temp got up to 90 degrees upstairs. Joshua from Comfort Experts arrived in record time for a night-time call. When we went upstairs, it was still hot, but the AC was blowing cold air! I couldn't believe it! He said as long as he was here, he would check the system out to see if he could spot the problem. He did see what could have caused the event. He was very thorough, very knowledgeable, very polite, very nice to deal with. We have been doing business with this company for years, and I have never been disappointed.
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I had two electrical problems And Nathaniel examined each and gave me his opinion about several ways to approach the problems. He was knowledgeable and clear and I appreciated his help.
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Garrett explained what he would do so I had a complete understanding. He and his associate did a great job of changing the coil in the AC, and cleaning up afterwards.
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Zak did an excellent job getting my air conditioning back up and running. I have been a longtime customer of Comfort Experts. I called them that morning and by that evening my air conditioning was working again.
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Truly excellent. Garrett Young and his partner Edwin were professional and knowledgeable- and completely honest about everything!!
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Michael was a pleasure to work with. Very knowledgeable about the systems.
Response from Comfort Experts Inc.:
We're blushing! Thank you for the wonderful 5-star review of our plumber, Michael! We're so glad they were able to resolve your plumbing issue quickly. We strive to provide top-notch plumbing services, and your feedback confirms we're on the right track. We appreciate your business!
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Mike was pushy and would not leave until I made an appointment I do not intend to keep. Blamed my cat for getting out of the house when the cat has only gone out the door when it has been left open, not while we were walking out. Left the used filter out in my hallway for me to dispose of.
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Technician was very nice, helpful and very knowledgeable. The UVC system price is a little high.
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IAQ estimate Installed UVC/UVV system to remove chemicals and microbes from the air Resealed return plenum gaps System cooling at exit
Came to job or electrical inspection customer had company have something plugged into their outlet that controlled and monitored their electrical system and apparently spike or ark on their system so they called us out here to check it out and ended up finding a burnt plug and so swap that out and then had to talk to the who's of everything so that customer could be reimbursed but also explain to customer about doubled up neutrals and also replacing the panel because of its old and no main disconnect and also the house has aluminum wiring in it which caused the issue in the first place and definitely will cause issues in the future and explain that to her
On this job I installed new evap coil under warrenty.. System back online and ready for cooling. Superheat 16
Today I performed a cooling tune-up on a three system home all of them gas furnaces one is Goodman one is a mono one is carrier the Amana Services the master downstairs and is under warranty the Goodman Services downstairs common areas and is not under warranty the carrier system Services the upstairs and is not under warranty for the most part everything checks out indoor and out however I did find the value germicidal bulb to be out on one unit and one unit has no UV and the third has the iaq200 which is still in good condition also noticed the carrier system does not have a P-trap on the drain line nor does it have an inline water safety nor does it have a compressor saver kit outdoor like the other two systems do discussed surge protection April air filter upgrades and all of the recommendations with the homeowner however at this time she is not choosing to take care of anything I was unable to replace her filters because she did not have any on site she is ordering more filters an
On this visit I looked at both heating and cooling sides of the system.im happy to report that the system test in tolerance. The td is 20°. I do recommend an easy start to reduce the inrush.
On this job I looked at both heating and cooling. I'm happy to report everything test in tolerance. The td is 20° the subcool is 10. The filter is clean and condensor is now washed and clean. I do recommend adding an easy start to reduce the inrush by 75%
Today washed the coil because it had way to much build up. Her filters are clean and freon levels are good. System is online and ready for cooling. No charge for dirty condensor coil. This is part of her maintince.
Came to house to look at why electrical bill is high and talk to Brian and check the few AC things that ended up finding out that it was pulling 22 amps and only had a number of 14.7 on the rating of the AC unit so we are getting an AC tech out here to take a look at it
For this job I performed a super tune up. All mechanical portions and refrigerant portions were working within normal spec limits. The water heater is from 2006, I reccomended having it inspected by a plumber and possibly flushed/cleaned due to age. Homeowner stated anytime in the day would be ok for a plumber to do an inspection.
For this job I performed an evaluation originally scheduled as a a double ST. I completed all portions of the ST but had to evaluate the bigger unit that serves the upstairs area due to low delta and low refrigerant reading on gages. Leak detector went off several times in the evaporator coil but could not pin point an exact spot. I spoke about options between adding refrigerant but the risk of it exasperating the issue and potentially making the leak worse, replacing the evaporator coil as a repair and adding refrigerant once done but informed homeowner of potential near future failures due to age of the unit and considering it has been running with low refrigerant, or replacing the entire unit due to outdated current refrigerant and age of the unit itself. Home owner requested an email of the repair and refrigerant options and a CA to be scheduled between 10-12 Saturday to give an exact estimate for a whole system replacement. Thank you for choosing comfort experts, have a great day!
Arrived onsite customer has a water heater that is 15 years old needs to be replaced. Went ahead and wrote some options for customer for replacement. Requested I email to him cause he has to talk to his grandmother about replacing and get back to us. Will probably do financing.
Evap- 04 locked rotor code, Hard start kit failed, replaced with a new one Tightened connections on the capacitors and relay Replaced filter in Furnace Had a 20 degree split between return air and supply air Thank you for choosing Comfort Experts, have a great day
For this job we performed a tune up. All electrical and refrigerant components were found within normal spec limits aside from Inrush amps on startup. The inrush amps were above the LRA elrating on the data tag, I suggested a compressor saver kit or a soft start kit plus a membership for discounts and benefits. Homeownerowner declined all suggestions at this time and no further suggestions were made. Thank you for choosing comfort experts, have a great day!
She wanted me to make sure the surge protector was still operational and it is
