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Tech wasted no time once they arrived. Going from point to point on the inspection.
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Very good explains what he is doing Highly recommend
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Great information, very helpful, informative and knowledgeable.
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Response from Comfort Experts Inc.:
Your kind words mean a lot to us. Thanks for the positive feedback.
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Fast response, reliable and very honest. Can not ask for a better company and or technician (Daniel Conchas). Great company to call. You will not regret it!!
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I think the hot water heater they gave me is way too big for one person house. It’s a lot bigger than the one I had.
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I have completed the electrical inspection and everything looks great but her bill is extremely above average mainly the flat fee which is sitting at 96 I highly advise her to contact the electrical provider
Customer had washer leaking on ptraps tightened trap and stop leak
Will return tomorrow with jetting equipment after 2 clean line and camera to see why it keeps stopping up
6/20/25 Upon arrival customer stated she's been having issues with system not being able to cool the house properly ever since one hour heat and air installed the system. Evaporator coil and condenser coils are heavily compacted with dust and dirt causing refrigerant issues. Also found in the top of the Airhandler there was a hole cut out that's been allowing unfiltered air by since install. Connection duct underneath house has fallen down and is blowing air under the house. Recommended adding in aprilaire filter box, cleaning both coils and Repairing the supply duct. Customer agreed to all repairs and will need this scheduled for 6/24/25 FIRST CALL WITH MARK W
Nest Tstat will not connect to wifi and goes blank with no real reason why. Replaced with 3 heat 2 cool Honeywell under warranty as customer didn't want wifi capability anyway left with system cooling
Customer states that water is coming from the secondary drain line. Technician found the emergency drain pan full of water due to a blockage in the primary drain line cleared drain line and added a drain pan treatment to help keep the line clear. System running and cooling the home upon departure.
Questions addressed, apologies given for the lack of communication. Item in question was a spare part and was a piston device. Homeowner had a question about a noise that happens in heat mode but we could not replicate. Blower motor bearings are starting to wear down hence the start up noise. Homeowner satisfied. System left In cooling 78°
Apon arrival talked with home owner. Performed a safety check on system. Checked both indoor and outdoor systems changed a blower capacitor. Checked drain line also. Txv is searching so subcooling is jumping around. Recommendations are a soft start kit so ac can be used while under generator power and to prolong the life of the compressor. Also recommended a whole home surge protector
Ran home run for dedicated 20 a outlet in master bedroom. Job complete.
Customer having issues with circuit breaker tripping. They have 2 9.8 A portable units on a 15a breaker. Discussed the load issues. Offered estimate to Install dedicated circuit to fix issue. Larger issue however is that their AC unit isn't cooling the home. Unit was installed 3-5 years ago. And have had issues ever. 1 hour did the work. Has had the, out over 10 times and the lowest she can get the house is 78 degrees. SCHEDULE ELECTRICAL WORK FOR THURSDAY MORNING 6/3 FIRST APOINTMENT. HALF DAY. PLEASE SCHEDULE AC DIAGNOSTIC FOR SOONEST AVAILABLE. ANYTIME NEXT WEEK. 6/9-6/13. CONTACT CUSTOMER TO CONFIRM. UNIT NOT COOLING LIKE IT SHOULD. Customer paid half down of 756.50. New member.
2023 Amana Airhandler Checked and tightened all electrical connections Customer recently changed filters. Recommended upgrading filter with higher merv rating Blower motor and wheel were acceptable Evaporator coil was acceptable 2023 Amana Heatpump Checked and tightened all electrical connections Dual run cap was within manufacture range Primary electrical unit was acceptable Refrigerant levels were acceptable at this time Fan blades and motor were acceptable Condenser coils were HEAVILY compacted with dust,dirt and sand. Washed condenser coils from inside out of
2023 Amana Airhandler Checked and tightened all electrical connections Changed customer provided filter Drain was clear and draining Blower motor and wheel have dust, dirt and biological growth build up Evaporator coil has heavy dust, dirt and Biological growth build up 2023 Amana Heatpump Checked and tightened all electrical connections Dual run capacitor was within manufacture range Primary electrical unit was acceptable Refrigerant levels are off at this time due to indoor blower and coil being compacted Fan blades and motor were acceptable Condenser coils were acceptable Cleared debris from inside the unit Washed condenser coils from inside out Waxed top of the unit Recommended level 2 duct cleaning and UV system to keep system clean after duct cleaning
When technician arrived the home was warm and the air conditioner was not working. So the Technician went into the attic and found the main 60 amp breaker was in the off position, so the technician checked for loose wires also checked for motor to be shorted out. Please note the breaker was off not tripped, I turned the breaker on checked volts, amps, temperature splits, refrigerant pressures including superheat and subcool, checked contactor, and the capacitor, checked the blower wheel, drains, filter, and duct pressures. I rechecked the blower motor after running for a while its drawimg 2.2 amps and the 15 mfd capacitor tested at 15.1 system is working ok at this time. Homeowner is using there free tune up for this visit.
Homeowner wanted to see when part would be in tech told them that it could be two weeks to a month to be on the safe side. Homeowner are leaving for a vacation next week they are going to see if anyone has the ecm motor
