Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Efficiency, knowledge, friendliness, perfect explanation of service.
Response from Comfort Experts Inc.:
Hi Becky! Thank you for sharing your feedback. We appreciate your business! We pride ourselves on providing excellent service experiences to our customers and are happy to hear that we were able to do so. Thank you for choosing Comfort Experts!
Overall Experience
Quality
Price
Convenience
Found compressor saver bad replaced and unit came on. Fan is going out on thermal overload recommend replacing fan and then gave option for new system customer declined both
Completed tune up on system. Checked both indoor and outdoor unit checked all electrical
2006 5t attic horizontal hp. System down upon arrival. Frozen coils on the intake side. Refrigerant leak detection underside. Heavy rust throughout indoor unit. Refrigerant charge below manufacturer tolerance. I shared with homeowner all pertinent information and discussed age, performance, saftey and parts availability. Homeowner agreed to a CA appointment 5/26/25 @10a. System down. Slight language barrier. If possible, provide window units. I've informed homeowner the best I can that if he were to purchase window units then we would buy them back upon install. But I'm not sure he understood.
2006 5t attic horizontal hp. System down upon arrival. Frozen coils on the intake side. Refrigerant leak detection underside. Heavy rust throughout indoor unit. Refrigerant charge below manufacturer tolerance. I shared with homeowner all pertinent information and discussed age, performance, saftey and parts availability. Homeowner agreed to a CA appointment 5/26/25 @10a. System down. Slight language barrier. If possible, provide window units. I've informed homeowner the best I can that if he were to purchase window units then we would buy them back upon install. But I'm not sure he understood.
2006 5t attic horizontal hp. System down upon arrival. Frozen coils on the intake side. Refrigerant leak detection underside. Heavy rust throughout indoor unit. Refrigerant charge below manufacturer tolerance. I shared with homeowner all pertinent information and discussed age, performance, saftey and parts availability. Homeowner agreed to a CA appointment 5/26/25 @10a. System down. Slight language barrier. If possible, provide window units. I've informed homeowner the best I can that if he were to purchase window units then we would buy them back upon install. But I'm not sure he understood.
2006 5t attic horizontal hp. System down upon arrival. Frozen coils on the intake side. Refrigerant leak detection underside. Heavy rust throughout indoor unit. Refrigerant charge below manufacturer tolerance. I shared with homeowner all pertinent information and discussed age, performance, saftey and parts availability. Homeowner agreed to a CA appointment 5/26/25 @10a. System down. Slight language barrier. If possible, provide window units. I've informed homeowner the best I can that if he were to purchase window units then we would buy them back upon install. But I'm not sure he understood.
Electrical inspection. Emailed estimate to add 2 exterior outlets. And surge protection. Repaired kitchen outlet. And installed gfci. New member.
Quoted a level 1 36k straight cool closet upflow wall mount for $9,000
Homeowner is a flipper, currently resides in home though. Indoor is goodman 2009 and outdoor is carrier 2022. Expired manufacturers warranty. Evaporator coil is heavily blocked and leaking detectable refrigerant. Coil has a history of freezing. Blower wheel has extreme buildup and heavy biological growth. Filter system is poor. Condenser unit is not level. Refrigerant levels are low. Inrush amperage on compressor exceeds manufacturers tolerance. Contactor is buzzing. Homeowner wants condenser unit moved around the corner. As I uncovered all the issues, decided to talk to a CA 4/5/25 @10am. Homeowner needed information to give to his insurance company of the year of both systems so I made an estimate with that information and emailed it. I also encouraged him to not deliver the information to insurance company if he infact replaces the system. System is functional but heavily diminishing in performance.
Homeowner is a flipper, currently resides in home though. Indoor is goodman 2009 and outdoor is carrier 2022. Expired manufacturers warranty. Evaporator coil is heavily blocked and leaking detectable refrigerant. Coil has a history of freezing. Blower wheel has extreme buildup and heavy biological growth. Filter system is poor. Condenser unit is not level. Refrigerant levels are low. Inrush amperage on compressor exceeds manufacturers tolerance. Contactor is buzzing. Homeowner wants condenser unit moved around the corner. As I uncovered all the issues, decided to talk to a CA 4/5/25 @10am. Homeowner needed information to give to his insurance company of the year of both systems so I made an estimate with that information and emailed it. I also encouraged him to not deliver the information to insurance company if he infact replaces the system. System is functional but heavily diminishing in performance.
Homeowner is a flipper, currently resides in home though. Indoor is goodman 2009 and outdoor is carrier 2022. Expired manufacturers warranty. Evaporator coil is heavily blocked and leaking detectable refrigerant. Coil has a history of freezing. Blower wheel has extreme buildup and heavy biological growth. Filter system is poor. Condenser unit is not level. Refrigerant levels are low. Inrush amperage on compressor exceeds manufacturers tolerance. Contactor is buzzing. Homeowner wants condenser unit moved around the corner. As I uncovered all the issues, decided to talk to a CA 4/5/25 @10am. Homeowner needed information to give to his insurance company of the year of both systems so I made an estimate with that information and emailed it. I also encouraged him to not deliver the information to insurance company if he infact replaces the system. System is functional but heavily diminishing in performance.
Homeowner is a flipper, currently resides in home though. Indoor is goodman 2009 and outdoor is carrier 2022. Expired manufacturers warranty. Evaporator coil is heavily blocked and leaking detectable refrigerant. Coil has a history of freezing. Blower wheel has extreme buildup and heavy biological growth. Filter system is poor. Condenser unit is not level. Refrigerant levels are low. Inrush amperage on compressor exceeds manufacturers tolerance. Contactor is buzzing. Homeowner wants condenser unit moved around the corner. As I uncovered all the issues, decided to talk to a CA 4/5/25 @10am. Homeowner needed information to give to his insurance company of the year of both systems so I made an estimate with that information and emailed it. I also encouraged him to not deliver the information to insurance company if he infact replaces the system. System is functional but heavily diminishing in performance.
Tech talked to home owner 5amp fuse kept blowing as soon as it was installed tech tried and the transformer popped. Tech installed a new transformer and unit was working perfectly fine tech made sure everything was running properly
