We’ve used Comfort experts for years. That should say it all!
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Overall Experience
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Overall Experience
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Overall Experience
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Response from Comfort Experts Inc.:
Your kind words mean a lot to us. Thanks for the positive feedback.
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Everything great
Response from Comfort Experts Inc.:
Thank you for the fantastic 5-star review! We're so happy you were satisfied with our plumber's work. It's our goal to make the entire plumbing process as smooth and stress-free as possible, and we're glad we achieved that for you. We appreciate your kind words!
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My technician, Mike, was extremely nice, helpful and professional! He explained what he was doing and the benefits of the work.
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I felt like Zac actually knew what he was talking about when discussing my system. This has not been the case with other technicians. Now—I’m keeping my fingers crossed that my perception is true!
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Tyler was awesome! he came in and did the work promptly and I was very happy with his service
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Zac was highly professional and knowledgeable about what was wrong with my AC unit. I appreciated his honesty about what needed to be done. I’m hoping what he did today will help keep my unit running for at least 6 more years!
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Daniel was very patient and answered all my questions. He also gave me a lot of information. He was extremely professional, knowledgeable, and friendly. I appreciate that he wanted to gain my trust. He explained what he was doing so I could understand all my options. He provided excellent service.
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Garrett was here when I arrived home. That was a first for Comfort Experts! Usually the 5-9 arrival window means they can show up anytime after 9 pm.
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Pausing call, tuneup not scheduled for today, instead he needs a comfort advisor for tomorrow. I re leak searched system and checked refridgerant, systems are producing minimal cooling due to low refridgerant, both evaporator coils had sporatic refridgerant pings while leak searching. Comfort advisor visit is scheduled for tomorrow.
Customer would like Zak to come out to do some measurements and offer solutions for poor airflow throughout the master bedroom and bathroom.
Talked with homeowner over the phone - office emailed estimates of recommendations Discussion of conversion of zone system to Honeywell - homeowner may call back in to have estimate made of conversion - due to customization of duct work - will have to return to give in person estimate
Quoted customer a 60k gas unit with two zones to be replaced customer will discuss and let us know this evening.
Upon arrival downstairs system condensor was not funtional Found Capacitor 0MFD on both Fan and Compressor Once system was operational Deltas of both systems 8-9 cooling Cooling performance is way under standard passing operations Both systems are extremely low on refrigerant Reccomended refrigerant/leak search/repairs Upstairs system variable speed motor has a 40MFD high voltage Capacitor operating sequence of motor - motor has a mass amount of heat build up - bearings coatings are not protecting mechanical parts Reccomended Variable speed motor Upstairs system has Capacitor that is out of tolerance Reccomended new capacitor Outdoor units Fan motors have high heat build up Reccomended both Condensor motors Downstairs condensor has High Starting Amp Draws over manufacturer limit Reccomended Soft start kit Installed new capacitor to provide cooling Systems left on cool at exit Comfort advisor scheduled Wednesday 06/04/25 10am-11am
Upon arrival concern was brought up on downstairs cooling Performed evaluation and base Tune up standards Washed condenser and tightened connections Replaced filter - Delta 18 Inspection performed on zone system and Dampers Downstairs damper fails initial gear open and zone board provided mixed signals - used temp wire to test with constant 24v Was able to open fins to provide airflow - has rectangular folds inside duct board box for each damper system Airflow not guaranteed due to mixed signals and failed mechanism Indoor motor has loose rod/bearings - builds high irregular heat Recommended zone board and dampers Recommended flame sensor/ignitor - high wear Recommended OEM indoor motor - has OEM custom mounting brackets for specific motor Recommended outdoor condenser motor due to loose rod/bearings Recommended Soft start due to 150LRA starting Amperage - extremely high for current/future high voltage electrical of system and home XCI zone board - TrollATemp Dampers.(Current desig
Performed super tune up Washed condensor and tightened connections Delta 18 All cooling and heating components are in tolerance Replaced filter Drain line - water test pass System left on cool at exit
Pricing on this estimate is to replace the leaking existing hose bib. The existing hose bib is continuously leaking while in the off position. Customer would like it replaced. Comfort Experts will shut water off to the residence to be able to remove the existing hose bib. Once removed, we will install the new Frost Free Hose Bib. Upon completion of the install, we will test the new fixture to measure there a no leaks and the fixture is functioning properly.
On arrival system running and cooling as intended. Indoor unit clean and drain lines flowed when flushed. Outdoor unit passed all electrical testing, and system cooling as Ileft.
Performed cooling tune up Washed condensor and tightened connections Delta 18 All cooling components are in tolerance Reccomended electrical filter cleaning Reccomended drain clear - minor build up Reccomended compressor saver kit or higher reccomended for soft start to lower high amperage draws on system start up System left on cool at exit
For this evaluation the customer's daughter called in and requested we come out here because their system was not cooling and they needed a pin code to access the thermostat. When I showed up they had the PIN code and when I turned the system on everything appeared to be in good working order and functioning fine.
Arrived for service eval Homeowner having trouble switching nest thermostat from heating to cooling Switched to cooling Thermostat flickered and glitched briefly but did switch to cooling Replacement recommended for reliability of system Surge protection recommended to prevent further surge related damage to the system Supply duct strap has failed and plenum twisted slightly bottom side has a slight gap and the front side is also leaking air into the attic Resealing and resupporting the duct highly recommended to prevent system from heating and cooling the attic Contactor is burned and pitted likely from thermostat glitching and causing the Contactor to flutter Replacement recommended for system reliability Refrigerant motors and capacitors are fine Homeowner will discuss with her husband and get back to us
On arrival system running and cooling producing 17 degrees cooling. Indoor unit clean and drain lines flowed when flushed. Outdoor unit in good condition but dual run capicator was out of tolerance. Replaced with customers permission. System cooling as i left.
On this job I did a cooling tune up. I washed and cleaned condensor changed filter freon levels are on point subcool is 10°. The system checks is tolernace. It could use an easy start this system has a loud starr up.
Insulation has been blown Easystart has been installed.