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My technician, Mike, was extremely nice, helpful and professional! He explained what he was doing and the benefits of the work.
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I felt like Zac actually knew what he was talking about when discussing my system. This has not been the case with other technicians. Now—I’m keeping my fingers crossed that my perception is true!
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Tyler was awesome! he came in and did the work promptly and I was very happy with his service
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Zac was highly professional and knowledgeable about what was wrong with my AC unit. I appreciated his honesty about what needed to be done. I’m hoping what he did today will help keep my unit running for at least 6 more years!
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Daniel was very patient and answered all my questions. He also gave me a lot of information. He was extremely professional, knowledgeable, and friendly. I appreciate that he wanted to gain my trust. He explained what he was doing so I could understand all my options. He provided excellent service.
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Garrett was here when I arrived home. That was a first for Comfort Experts! Usually the 5-9 arrival window means they can show up anytime after 9 pm.
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We have been with Comfort Experts for our AC equipment service and parts replacement 10 years. We have had professional service from Comfort, right down to a typical Unit failure replacement handled expeditiously during the heat extremes of summer. Our original unit that was installed for our new house purchased 1999 had a substandard compressor, failing in its 8th year of life. We added a solar heat release vent, installed by your company that improved cooling efficiency greatly. Michael, the tech who came out this time was EXTREMELY kind and professional. Thanks, Michael for hitting a homerun for the team. We won't forget you.
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Michael went over and above to make sure my unit was working properly and I stayed cool.
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Friendly, efficient, and timely services. I recommend them to anyone.
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Garrett was nice, friendly and thorough in his explanations.
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Ca Came to job for Complimentary electrical diagnostic and ended up moving a plug to the other side of the wall
Arrived onsite installed a small water heater under kitchen sink for faucet and dishwasher. Tested after install everything working properly.
On arrival both upstairs and downstairs systems were not producing heat upstairs blower motor was completely seized and needs to be replaced it is 1/3 hp 910 rpm. Downstairs system very low on refridgerant, I estimate the downstairs system will need 51 oz of refridgerant or more. Will call customer tomorrow to schedule return visit Wednesday.
Super tune up on 2020 amana gas system checked all components and operation duct cleaning uv light and insulation added recently recommend having electrician run new circuit from disconnect to condenser in proper conduit with correct high voltage connection.
Arrived onsite and performed plumbing inspection house is 7 years old made some recommendations. Customer is moving out of home so not looking to spend anything she doesn’t need to.
System had two at the system I advised the customer that have two will make the system blower and compressor work harder. Blower was a little dirty the inducer motor amps are within range all safety are working the filters were dirty so I changed it out and only installed one the out door unit capacitor was within tolerance all amperages were below Fla value core was tighten up and refrigerant was within range. The condenser was cleaned
Flipped 2 afci breakers back that were controlling the plugs and some lights as well as installed a new filter for the ac unit Payment was declined "do not honor" is what it told me but I only was able to process the payment after leaving due to no signal
On arrival system was not heating due to faulty gas valve. Once replaced the furnace ran as intended.
Arrived for HTU Filter fine Drains clear Furnace components fine Blower and coil clean Upgraded to IAQ200 Quoted insulation as well Homeowner will call if he has any other questions
Installed 3 April Aire filter upgrade kits job is complete
Arrived for STUx3 Will return to do AprilAire upgrades to all systems on Monday Installed IAQ200s in the Upstairs and master bedroom systems Upstairs Furnace ignitor and flame sensor are nearing failure Same system Dual run cap is out of tolerance and unlikely to survive the next summer All other components on all systems are in spec Homeowner will make decision about repair or replacement in return visit on Monday
