Diagnostic Upon arrival, met with homeowner and he showed me flood issue in the basement. This is for the main level system. Upon visual inspection found soft condensate line to be completely not attached. Customer approved inspection on system and tested system. Outdoor unit has a condenser coil that is very dirty. Outdoor unit also has a capacitor that is testing 3.7 on a five. This is roughly a 30% failure and should be addressed ASAP. This will lead to a breakdown in the near future. Upon inspection of the furnace area found filter to be very dirty. Replaced it with filter that was sitting right beside the unit. Blower assembly is slightly dirty. The evaporator coil shows lots of biological growth and mildew on bottom. Pictures attached. The system has no UV protection. This will help keep this biological growth at bay. The system also has very minimal flood protection. An in-line drain safety is all there is. System has no drain pan. Recommend adding a wet switch to keep this iss