Completed service call. Customer had us out because the upstairs is not cooling. Upon further inspection, found that the capacitor on the outside unit is bad. Also found that the compressor has failed. This system is a R 22 system from 2008. System is outdated with R22 which is no longer available. Upon inspection of the inside unit, found that the indoor coil is caked with debris, also found that the blower wheel is really dirty, the inside system also has a lot of biological growth inside. Cannot find where the drain exits the home. System has a burnout, installers will need to replace the lineset. Customer approved for install supervisor to come out.