Customer has a main drain stoppage. Customer does have an accessible cleanup, located on the left side of the house. I’ll attempt to remove stoppage using the snake machine. I was successfully able to remove stoppage and restore proper drainage to the home. I pulled back roots from the drain line in the presence of the customer. We have a camera technician scheduled to come tomorrow between 2 PM and 5 PM. ****Customer is aware that this is a temporary fix and that a more permanent solution will have to be taken. ***** At this time everything is draining properly and the customer is very satisfied. I also provided the customer with our ENDURE drain maintenance product.