Performed 1 system diagnostics. I found that the safeties on the condensation pump had failed. I removed the safeties on the condensation pump and ran the systems. I checked refrigerant levels and found that the system was operating at abnormal pressures due to lack of air flow. The system needs duct work added to the supply and return side of the system. I also found that the condensation tube is failing and is not allowing the pump to pump water freely. The system also needs flood protection added to it; to help prevent flooding of the home in the near future. It the homeowner continues to run the system in it’s current condition they will cause premature system failure and will possibly cause the system to flood the home. The home has been advised.