Upon arrival customer stated that system had stopped working and has been down for 3 days. After inspection of 7 year old heat pump system. Found that system emergency drain pan was filled with water causing switch to activate and turn off system. Found pea trap in drain line is clogged. Unit is hard to open due to location the right side is hard to access. Evaporator coil is very dirty, changed (16x20x1) system filter. Checked outdoor unit, disconnect very warped and hard to pull out, condenser coils very clogged and dirty, aged capacitor and contactor. Gave customer estimate for repairs, clean drain line, evaporator coil would have to be pulled and cleaned, clean condenser coils, change capacitor and contactor, added wet pan switch and in line float switch for flood protection. Customer was not able to do any of the repair options due to being on fixed income and oxygen. Got with supervisor he approved for me to get water out of drain pan and clear drain line. Did both. Advised custo