Client has us out today because they’re receiving quotes on repairs for the leak on their water service. The leak is right by the city meter as the meter box constantly fills up. Client had a plumber out yesterday but kept giving the run around regarding pricing and what it would take to fix the issue. Today I presented two options, a replacement option and a repair option and clients decided it would be best to make the necessary repairs although we do not warranty repairs on water services. I dug the area up and found a root ball to be the issue and caused the line to split. Cut the section out and went back in with pex. Water is back on with no leaks. No warranty on repairs.