Upon arrival contractor told me that they were doing construction on the house due to tree falling through home, house is vacant at this time and it’s a rental property. After inspection of 1 year old system found that when contractors were doing work the accidentally knocked over the condensation pump and unit was sensing that float switch was activated. Turned pump back up the correct way and everything with system came on. Condensation pump was unplugged, plugged back up and tested and everything draining properly with no issues at this time. All parts on new equipment tested good. Homeowner will change (16x25x1) system filter. Everything cooling properly at this time.