I want to recognize Pedro and his assistant Ma (I believe Ma is in training). They installed a new 80-gallon hybrid water heater, replaced four toilet pumps, and even fixed a leaking sink they noticed—without me even pointing it out. It was a two-day job for the three of them, and they worked incredibly hard. I especially appreciate that Pedro and Ma stayed until 10 PM to finish the job the right way, without cutting corners, even though they could have rushed and gone home to their families.
