Upon arrival, techs started In air handler. Techs noted that the ducts needed fixed. A couple ducts crushed, 18 was not attached properly, as well as, the flow of the 18. Once finished up stairs, techs moved to condenser. Once techs got all their readings. Techs then washed and waxed condenser. While talking to customer, techs suggested replacement and correction of ducts. As well as a compressor saver. Customer wants to go talk to another credit company about financing and will be at the office Monday to talk to reception.