Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Work not done yet Float switches didn't work need to come back first thing in the morning to fix issue Pause call update: 6/10 was able to install float switch at emergency drain line, tested it and it did work Checked refrigerant levels and they're good, was unable to check capacitor since disconnect appears to be fused shut Will need to be replaced on next visit Condensate line came off and water flowed out,glued back together. Tested it and it glued correctly Thanks for choosing comfort experts, hope you have a great day
Arrived onsite customer had a small drip under lavatory sink upstairs. Was able to tighten the nuts on pee trap to fix leak. Tested after repair everything working properly.
Upon inspection system was short cycling I found water in float switch turning off system prematurely Unclogged drain line and then poured 1 gallon of water to prove it had cleared Thank you for choosing comfort experts, have a great night
Today I performed a cooling tuneup on the system. No significant abnormalities were noted during an inspection on cooling side aside from the compressors initial amp draw being higher than the rated LRA on the condenser data tag. I made the homeowner aware of the situation and recommended a membership with either a hard start kit or soft star kit. Homeowner declined any work to be done and starting a club membership at the moment. No further recommendations were made. Thank you for choosing Comfort Experts, have a great day!
This system has a blown low voltage fuse. Due to the a bad zone control broad. Today I replaced the fuse and system is back up and running agian. The system can do this agian. But he's not ready to do anything about it.
10/21/24 Customer unaware appointment was rescheduled to today, rescheduled
Arrived for CTU filter fine but still double filtered despite techs advising only using 1 Drains clear System functional Compressor over amping during run time Homeowner will replace it when it breaks
Performed inspection left multiple estimates customer will call us when he has time to do any of the work recommended
Arrived for AHC #IAQ filter ok Drains clear Heat strips fine Blower and coil clear Biological growth on the air handler, supply plenum, and duct work - UV system and duct cleaning highly recommended Washed condenser coil Capacitor fan motor and refrigerant fine Compressor over amping significantly and should have a hard start kit installed to prevent premature failure Homeowner will budget accordingly and get back to us
