Overall Experience
Quality
Price
Convenience
10/21/24 Customer unaware appointment was rescheduled to today, rescheduled
Arrived for CTU filter fine but still double filtered despite techs advising only using 1 Drains clear System functional Compressor over amping during run time Homeowner will replace it when it breaks
Performed inspection left multiple estimates customer will call us when he has time to do any of the work recommended
Arrived for AHC #IAQ filter ok Drains clear Heat strips fine Blower and coil clear Biological growth on the air handler, supply plenum, and duct work - UV system and duct cleaning highly recommended Washed condenser coil Capacitor fan motor and refrigerant fine Compressor over amping significantly and should have a hard start kit installed to prevent premature failure Homeowner will budget accordingly and get back to us
Upon arrival system was in working condition. Looking at the indoor unit all electrical connections and components are good. Blower is a little dirty. Coil is clean. Both plenums are dirty and have biological growth. Recommended duct clean and uv light. Flame sensor has visible rust , working at this time however. No water safety. Heating componets and safetys are good. Filter was changed. Left system in working condition. Thank you for choosing comfort experts.
I completed an electrical tune-up their panel looks great they don't have a search protector I did offer them one but I wanted to address a few other things first such as their Christmas lights keep going out most likely due to surges so I advise them to get a couple of surge protector strips and throw them on the outlets with the lights but the outlets on the outside aren't working as well so I have sent them an estimate regarding a standard diagnostic to trace out the issue as to why the two outside plugs aren't working I did look for gfci's that would control them but I found none
Tech arrived at a membership tune-up. Upon inspection, the duel run capacitor was reading 0mfd. The contactor was in working condition. The condenser coils were damaged and restricted. The system did not appear to have Surge Protection. The blower was pulling high amperage. The Delta was within range. The drain was clear and bleach was poured. There was no drain safety. The indoor coil was rusted. The heating system reached complete ignition. The gas pipe is flexible and penetrates the cabinet. Also there is no easy way to shut off the gas at the unit. This is a safety concern. The customer was contacted via phone call and informed of recommendations. He may have an extra capacitor and will search for it. He is aware of the code item and recommendations. He will think about repairs/replacement closer to summer. The system was functioning upon departure.
