Tech arrived to no problem call for main level system in home. Two systems in home, upstairs was not of concern at the moment. System is approximately 8 years old and zoned between main level and basement. Customer had indicated that system would not come in and making strange sound from inside furnace area. Inspected system. In the carrier error logs, found blower motor fault many consecutive times, however system was operational as of today. While system was operational, refrigerant pressures were within specs. Found outdoor coils dirty on both units. Could not duplicate errors on system on today’s visit. Verified condensate pump was operational and system was draining. System uses pump safety, secondary safety and pan switch. Recommended wet switch versus pan safety switch. Brought recommendations to customer. Customer agreed to have blower motor/module replaced as well as outdoor units cleaned. Signed up for HomeCare plan YEARLY. Provided discount on second system being cleaned ou