Homeowner had us out today because they have a water leak in the basement. Upon arrival we noticed is that there is a large amount of water all over the floor in multiple rooms in the basement. We found that the condensate pump has failed. We also noticed that the current drains for the units are in very bad condition and will need to be replaced. We also noticed biological growth. We recommended replacing the pump and also updating both of the drain lines. We installed both switches on the systems and left them at the top of the system because there is still water accumulated on the floor. Cycled the pump and left main floor system cooling.