Customer had a leak going downstairs into the living room due to a mainline blockage upstairs that was leaking over the flange,I pulled the toilet upstairs in the guest bathroom and ran my 400 down the line to clear the blockage, customer use wipes. I’ll let them know. That wipes is probably what was blocking up the top floor. Also scheduled for remediation to come out to check for growth in the ceiling. The flange for the toilet is also broken and will have supervisor. Give a quote to fit to as well. blockage cleared.