Tenant was having issues with toilet on main level powder room near staircase. We made several attempts to auger through and clear whatever is causing it to not flush properly. After a dozen attempts that were unsuccessful I am recommending replacing. The toilet in the basement bathroom was not functioning properly. I was able to identify that the bathroom is on a pump system. The pump motor was running although the pump was not functioning. We replaced the pump and the lid to the pit. The existing lid was not properly sealed and was just sitting on top of the pit. Once everything was fully sealed and tested we added in support for the pipes.