Customer stated he hasn’t had hot water since Saturday due to the hot side on the water heater leaking. The water heater is 20 years old who provided an estimate to replace it and the customer approved the work to get done today. We turn off the water to the home and cut out the existing water heater and install the new water heater pan, 50 gallon natural gas water heater, a new gas whip, a new ball valve, expansion tank, and necessary materials to perform the job. We turn on the water and make sure to bleed out the air throughout the home and let the pilot light