Customer had a toilet that was leaking from the gasket. Customer decided to go with replacing the toilet so I provided her with the Kohler and after replacing the toilet the toilet didn’t leak no rock. I had to cut the carpet for the toilet to sit properly on the towel underneath the carpet. I let the customer know we were not responsible for any damages due to having to remove that carpet customer gave us to go ahead on that and I was able to successfully cut the carpet and the customer is happy with the work that was done.