2 system inspection . Both of the thermostats were set to conventional heat. Programmed both for heat pump heating to energize the reversing valve . Adjusted tubing in closet for mini split customer wanted more clearance in closet. The downstairs and upstairs ductwork is in poor shape . There is large amounts of air leaking because of improper sealing of system. There is also 2 ducts that need replacing on downstairs. The indoor coil and pan also need cleaning and growth is present. The blower wheel needs cleaning on downstairs unit and a piece of metal should be added where there is a door missing. A blue tube should be installed on both systems to prevent any further growth and ducts need cleaning.