Tyler came out to assess the situation with our water heater and gave us several options for repair/replacement. The easy and low cost option was to "bandaid" the problem, but given the age of the unit we decided to go ahead and replace it. He got us a fair quote and scheduled installation for the next working day and arrived and dug into the job. We can tell his workmanship was far superior to the builder's installation. Tyler is friendly, professional and a true craftsman to his trade, a quality you don't often see. We now have hot water almost instantly in our home. I would highly recommend Tyler and TE Certified to anyone needing plumbing work done on their home. Kudos Tyler!