Customer is experiencing a clogged toilet on the main level of the home, and a slow draining bathtub upstairs. Inspected toilet and confirmed clog isolated to the toilet. Inspected bathtub and it drained properly at this time. Informed customer of our Endure drain maintenance product. Gave customer estimate to auger toilet today and will email customer an estimate for the Endure. Customer agreed to the estimate presented and we began work. Used toilet auger to clear clog and tested the toilet thoroughly by flushing with toilet paper. Toilet is now functioning properly at this time. Customer’s water heater and PRV are roughly four years old and functioning properly at this time. Customer is satisfied and paid for today’s service with a check. Customer will be emailed invoice receipt and summary of today’s visit.