Performed three system home care on today’s visit. New system that we just replaced needs a new filter. Customer declined purchasing April air will purchase herself and put in. I put in a 1 inch filter on today’s visit so it had a new filter since there was a code for air restriction on it. Basement system was on a lockout for low pressure and system low on 410a. Weather is very mild and did top system off with 410 today, this will need to be monitored for a leak on next visit to see if we have a loss of refrigerant and a bigger problem. If a problem is found on next visit, a repair quote will be provided at that time. Upstairs system is running good no issues found. Both the basement and the upstairs system are lacking. Our standards of flood protection and flood protection was offered to this customer as an upgrade.