I arrived to the customers home and they had a back up only affecting their laundry room located in the garage. The customer attempted to sneak out the line himself and pulled back tree roots. Today I discussed with the customer how it would be most beneficial to figure out where the section of compromised piping is by doing a camera inspection. The piping was so corroded, My camera would not push past. Phase One of multiple phase project was quoted, the estimate provided would be good for 30 days