Albert was very thorough with checking every component of our HVAC system! He caught what a previous technician missed with a visibly open top of the plenum, essentially blowing cold air into the attic instead of the living areas of the house. He re-sealed the top of the plenum after checking thermostats, refrigerant levels, cooling ability timing,. He also brought to my attention that the top of the plenum was never installed properly nor adequately by the builder (Plenum top was cut too small for the opening). In addition, he pointed out that the return ducts weren't adequate for maximum airflow efficiency and pressure management. He explained what is covered in the TE Certified maintenance plans and provided a brochure with all of the services that TE Certified offers. We signed up for the maintenance plan to make certain our system is up to par and ready for each season going forward. Thank You Albert! LH
