Elliott was at our home to assess repairs needed to get out 10 year old heat pump running at 8:00 Monday morning, less than 12 hours after I called the TE after hours line on Sunday night. Beyond being prompt, professional, and friendly, he clearly knows his stuff. Elliott quickly reviewed what was happening with our system, and shared what he found in a way that made sense. Options were clear. We later decided to replace the system, but I have no doubt we would have been up and running again quickly had we elected to repair. I am an admitted TE fan, we have had only good experiences over the years. Elliott raised the bar even further. Highly recommend!!
