Came out today to perform one system HVAC service call. Upon arrival, customer stated that they had no heat. Upon inspection of the system found the door to be left off from where a previous company had been out. Upon inspection of the system found error code with three flashes, indicating the pressure switch was stuck open. Upon diagnosing. The error code found that the inducer motor had failed. Upon further inspection found the blower will to be dirty, the indoor coil had built up, the blower capacitor had gone bad, there was no secondary flood protection, and there was no UV protection for the system. Upon speaking with customer, customer elected to have an install supervisor come out and give a quote to replace the system without a home care membership. At this time, system is not running due to the failed inducer motor. See estimate for any further concerns.